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The Angie's List Guide to Winter Maintenance

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The Anatomy of your Chimney

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Chimney Sweeping reviews in Worcester

  • A
    Top Hat Chimney Sweep
    Exceptional service and work from contact to completion. Judy took our call and scheduled an appointment that worked for us. She also provided a reminder call the day before work was to be completed. Randy and his assistant arrived as scheduled and couldn't have been more professional or pleasant. As work needed to be accomplished inside the house, both were careful to maintain cleanliness by spreading a cloth tarp along all areas traveled. When everything was packed up and removed from the house, there was absolutely no sign that they had ever been there - except for a clean chimney. Randy explained each phase of the work to be done and provided a verbal summary of the results upon completion. Since we were preparing to have gas logs installed in the fireplace, Randy informed us of code standards that would need to be followed. He also commented on the benefits of having gas fireplace doors and a chimney cap already in place. Given the price, information and overall experience we had, Top Hat provided excellent value and we highly recommend them ... something to be said of a former father-and-son operation where the son has maintained the business for 36+ years. Thank you Top Hat. A+
    - Mark S.
  • A
    J&M Chimney Service
    I had J&M Chimney Services install my Vermont Castings Intrepid II wood burning stove, and I couldn't be more happy with the work. The owner was extremely knowledgeable and personable. I shopped around for prices, and he gave me a great price. He went the extra mile and explained everything and showed me how to use the stove. I would highly recommend J&M Chimney Services.
    - Mike H.
  • A
    A-Tec Chimney Sweep
    Overall fantastic. Contacted A-Tec in early July to set up a Saturday appointment and was given a 2 hour window in the morning in the first weekend in August, which was no problem since we won't be using the fireplace for months. The representative that I spoke with was professional, efficient and very helpful answering questions about price and day of service logistics. This morning I received a call from Steven to inform me they would be here in 20 minutes, which was great so I could get the dogs kenneled with plenty of time to spare. Steven came in and immediately introduced himself and got to work. They were quick, efficient and professional. After they were finished Steven went through their condition report and also his proposal, which is good for a year, to fix an issue with our smoke chamber. They cleaned up, took payment, gave me copies of the condition report and the quote and were on their way. Other than the cleanest chimney we've had since moving in, you wouldn't know they were here. Brilliant work.
    - Joanne D.
  • D
    5 Star Ventilation
    TL:DR - multiple cancellations and lack of communication by 5 star lead to us moving on. We scheduled a routine chimney cleaning for Saturday May 6th between 11-2pm. I received a call at 1100 from Amy saying that they had to cancel due to the customer before us customer needing more time. Amy was very apologetic and told us they'd discount services due to the inconvenience, we then set up a future appointment. for the next week Saturday. This appointment was again cancelled by 5 star on a Tuesday, but then un-cancelled. And then it was actually cancelled and rescheduled since we were in no rush for service. My wife decided to take time off on a weekday to be able to be home for service. 5 star was given her number and asked to call her the day of to let her know when they were coming. Once it was into the service window my wife then called them and was told that they had to cancel again. This was when we notified them we were no longer going to need their service. This could have been easily fixed by offering us the first appointment of the day.
    - Joanne D.
  • A
    SuperiorAir Duct Cleaning
    Superior showed up on time, was careful to lay down drop cloths in our living room to avoid any mess and performed the inspection in a timely manner. They also performed a cleaning and at the end provided documentation that both inspection and cleaning were completed. Overall we were very pleased with the service.
    - Timothy L.
  • A
    5 Star Ventilation
    Very straight forward. Great pricing and follow through. An estimate was prepared and accepted and the work was done the same day even though it took a couple of trips to Home Depot for supplies. The work looks great and I feel confident in the way the job was done.
    - Elizabeth M.
  • A
    5 Star Ventilation
    We'd been using our fireplace successfully for years, but last winter, things got really smokey, so we had to quit using it. Before this coming winter, I really wanted to get it checked out, since the fireplace is my favorite feature of our house, and I love a nice fire on a wintery night. I was afraid there was a bird's nest blocking the chimney or something. And a creosote log didn't work at all. 

    The guys from 5 Star showed up on time, moved furniture, and laid down blankets to protect my carpet. Then they inspected the fireplace and chimney really professionally. They said it was safe, just really dirty. So they put their big vacuum cleaner brush to work and had so much dirt coming down, I was amazed. They cleaned it all up, worked really fast and efficiently, and before I knew it, they were done. They even gave me some bricks to prop the fireplace grate up higher and give us a better draft for the smoke. AND they cleaned the smoke residue off the paint on the front of the fireplace that had made us stop using it. I wasn't expecting that at all. 

    Wonderful, fast work for a very reasonable price. We rent, so I was a bit worried about spending the money, but I'd do it again in a heartbeat.
    - Melania S.
  • A
    SuperiorAir Duct Cleaning
    Called to set up an appointment and they were able to set us up within the same week. Great team. The crew of two arrived at our door on time and gave us a price before doing any of the work. We were happy with the price and considered to do the job. It took the technicians about 4 hours to complete all services considering our chimney being 30 feet high, our air ducts that had never been clean and last but not least our clogged dryer vent. Will use them on a maintenance routine every 2 years. Thank you for your excellent service and protecting our home with your Services.
    - Marcy and Harry G.
  • A
    Ultimate Chimney Sweep
    arrived as promised    Cleaned my hot water and burner flue,  found a lot of birds.suggested new cup with grill so no more bird will come in and i approved the job since they could do it right away.. Very professional and polite.
    - Orlando F.
  • A
    Emener Chimney Maintenance Inc & Stove Shoppe
    Mike and his assistant were awesome. He explained why they were doing what they were doing and he answered all my questions. They cleaned the fireplace out and made sure that there were no hazards if we wanted to use the fireplace as a wood burning. He was great. We will be using him again if needed.
    - Heather S.
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Chimney Sweeps in Worcester

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