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Solar Panel Installation reviews in Winchester

Real People ~ Real Reviews ~ Real Results

  • The entire project went smoothly, start to finish.  It was great to work with a responsive, local company, rather than a corporate behemoth 3000 miles away.  All questions were answered quickly, whether by phone or Email.  Sunbug employees are much more patient than the competition.  Whether it was the initial sales visit or the final commissioning, Dan (our sales rep) made sure our questions were answered.  Sunbug very much wants to make sure that you purchase the system that is right for you and that you know exactly how to use and maintain it.  We would use Sunbug again if we were to purchase a new home.
    - ROBIN V.
  • The whole process was done in a very professional way.  Very dependable.  The cost was also about 20% lower than one other big firm that we got estimates from.  Sunbug took care of everything, truly a turn-key solution. 
    - Richard C.
  • I'm a hard homeowner to please. I'm eager for information, often impatient in getting it, and want ALL the details. This sometimes drives contractors crazy and may intimidate some. But SunBug rose to the occasion, even liked my enthusiasm to learn, and was responsive from the start. I'm still able to reach the owner by email to answer lingering questions and he responds within a day. They explained the pros/cons of various manufactures' products, warrantees, and technologies; detailed a payback timeframe; and kept their schedule during installation, weather permitting. I was impressed with the install. Jake, the lead electrician, and all the crew were courteous and respectful of the home. None had a problem taking off their shoes when entering the dwelling areas, which we appreciated. All electricians and technicians answered questions along the way and kept us abreast of their progress. Once the system is full installed, they test it, but you're not allowed to officially turn it on until they receive final approval from the Mass Clean Energy Center. This approval can take a couple of weeks and it's agonizing to wait; but, SunBug has apparently maintained a good relationship with these folks and gently nudges them when necessary. I've had two excellent experiences with contractors during renovations done on the house since we've owned it (two years now) and working with SunBug has been one of these experiences. I'd highly recommend working with Ben Mayer and his team. 
    - Wyatt B.
  • The installation was good. They do however owe me $247.50 and they have not reimbursed that at this time. The system is working fine. It took three months for them to get the change order for the price. It has been another four months and I still have not received the refund.
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Solar Panel Companies in Winchester

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