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Find Top-Rated Winchester Locksmiths

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Locksmith reviews in Winchester

Real People ~ Real Reviews ~ Real Results

  • Bulent is pleasant and professional. He arrived early (after calling to confirm this was okay) and got right to work after I explained what needed to be done. Granted it wasn't a big job, but he did it quickly and effectively, even offering to make me extra keys at no charge. I may need a locksmith again after having a couple of doors repaired/replaced, and would not hesitate to call Bulent once more.
    - K S.
  • Bulent is gold. He arrived on time and even with a kerfuffle on my end, performed the job quickly and without any difficulty all at a reasonable price. I can not say enough wonderful things about the service. If you ever need help, call STAR!
    - Martina & Don W.
  • I had booked in with Dabb's about a month before the service date and to my fault I didn't call to confirm the appt. in the days leading up, so the morning of the appt. they weren't there at our booked time. I called to check if they were coming and my appt. had dropped off their calendar, BUT they headed right over and were at our house 20 minutes later. They were very professional and apologized for the appt dropping off their calendar, and they got right to work. DJ was also real helpful explaining our locks and  details to keep us safe, which was very nice of him. The whole appt took about 25 minutes, that included changing 2 locks and making 3 keys for us. At the end of the appt DJ asked how we heard about them - I said Angie's List and said we had a coupon. He was happy to apply the discount. We were really pleased with their work and would use Dabb's again.
    - Jessica R.
  • Dabbs was able to schedule a service call promptly and sent out 2 techs.  One was able to work on removing the key and the other cut new keys for us.  The techs were very professional and friendly and got the job done quickly.  The cost was very reasonable for the work done.
    - NICOLE H.
  • The job went very well.  Gordon is refreshing in that he cares about his work and his customers.  He made a number of great suggestions as we walked through the work.  He got it done quickly with no issues at a very reasonable price.  I've had bad experiences with locksmiths charging large sums and demanding cash - Gordon does not operate this way.  I highly recommend him.
    - Kurt S.
  • Very good experience.  Bulent called when he was 15 minutes away to give us a heads up, arrived on time, and was friendly and professional.  He worked efficiently and clearly knew what he was doing.  The work was good quality--he even tightened a kitchen doorknob that he happened to notice was loose on his way between the exterior doors he was working on, which I thought was a nice touch.  Payment was easy, since he has the ability to accept credit cards on-site.  Would definitely hire him again.
    - John D.
  • Bulent was responsive via email, and came on time as expected.  He encountered several problems with our old locks in the process of re-keying them and fixed them.  Then I asked him to fix our upstairs knobs, since they fell out of the door handle.  He came the next day.
    Courteous, responsive, and capable.  Would recommend him and use him again.
    - Thomson N.
  • It took a few days to schedule a visit, and I had to make sure that I would find a time that met Keith's schedule and wouldn't get me caught in the potentially awful traffic from Winchester up to or back from Beverly (a trip at or near rush hour can be awful).
    We found a time, I went up there, Keith made a copy, and it started the car just fine.
    What we both forgot to do was to test the key not just in the ignition but also in the doors and the trunk. When I got to work (a 45 minute drive) I found that the key was just out of tolerance and would not work in the door or the trunk. It took a few days to reschedule, another hour and a half round trip, and he was finally able to hand me a fully working key.
    Through it all Keith was professional, friendly, and apologetic.
    In fairness, my car is 10 years old, and the wear on the original key and in the ignition lock did make this more likely to happen.
    Were it not for the doubled inconvenience of a long trip to/from Beverly and forgetting to check the key in all locks, I would have given Secure Lock a top score.
    - Mark F.
  • Since the Baldwin brand was on the expensive side, I took the time to research on-line pricing for Baldwin and various compatible ones prior to contacting locksmiths. I contacted couple locksmiths. One had given me a quote for non-Baldwin replacements because this locksmith only carries this brand. Finally, I left a message with Star Locksmith based on the reviews on Angie's List. Bulent returned my call promptly and made arrangement to come by my house the next day. Bulent took time to present couple brands for me to choose from and also ways to save money with Baldwin by reconditioning and reusing internal parts that were perfectly fine. I went with Baldwin and I am glad I did. I am very happy with the results.
    Bulent is extremely professional, very pleasant to deal with and carries out his work efficiently. Going with Bulent, you will get reasonable pricing, receive high quality engineering work-ethics and have the job done correctly and efficiently. On his own, Bulent will provide the extra effort needed to put in the proper workmanship.

    - Bruce L.
  • I contacted DJ by email and explained I had two doors which needed to be rekeyed. We set a date and he came at the scheduled time. It was a pleasure to have someone so professional. He was courteous. Stated he wanted to save me money by repairing a lock as opposed to replacing it. I would certainly call him again, if I had need.

    - Marie S.
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Locksmiths in Winchester

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