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Home Builder reviews in Winchester

  • C
    Canty Brothers Construction
    We have waited to provide a review because we wanted to see how they would respond if issues arose after the work was completed (that is almost 18 months ago now). Unfortunately, issues did arise (water coming into the basement - more on that below) and Canty Brothers was not helpful about identifying a long-term solution for us. Our remodel was a very big one which took quite a long time to complete. Canty Brothers offered competitive prices and was able to initiate work within the timeframe we wanted - they do, however, tend to spread themselves across many different projects which meant their would be days/weeks we would not have any work being done at the house. They do not work weekends/holidays, so if there is an urgent rush for your project, take those pieces into consideration. For us, this was not such a big issue and is actually not the reason why we give them a "C". The "C" grade comes from the water issue. We knew ahead of time that we could have issues, so we wanted redundancies built in (and were willing to pay for them w/o shortcuts). Canty suggested a system built under the new concrete slab that we placed down, which would direct water towards a sub pump (with a second sub pump that could work off of battery power). Terrific!!! Large amounts of water would stream into the well and the pump would kick it out to a pit that was dug in the front yard - this worked (and continues to work) very well. So 99% of the water is taken care of. Unfortunately, we live on the side of a hill and have a small brook which appears to run under the house during heavy rains. During construction we saw water coming in at two spots, one of which we believe they took care of with a significant amount of waterproofing at the new entry where the stairs came in. They did not provide any solutions for the second spot. We were sufficiently concerned that we brought in a water basement specialist who recommended a french drain system in addition to the drainage system already installed. Canty Bros. strongly suggested that this was a waste of time/money and that the system would work fine and, most importantly, that THEY WOULD TAKE CARE OF US IF WE DID HAVE WATER. Well, fast forward ~2 years, and our basement has had water no less than 6-7 times coming in from that one spot. Fortunately, it is a matter of puddles, rather than full flooding, but when we IDd a problem before work was done, and we still have it after construction was done - this is unacceptable (especially when we paid almost 200K for the work). In the spring of 2018, Canty came by to talk with us and stated that he would do some work on the exterior of the house to improve drainage where we believe the problem is. So what happened? 1) excavation occurred in the fall of 2018 and they waterproofed that side of the house 2) I requested pictures of progress and, despite repeated requests, NONE were provided 3) They stated that there was a small crack in the foundation and that this is where the water was coming in and that this was now fixed (none of this was told to me DURING the process, only after the entire thing was backfilled - I would have liked to have seen this with my own eyes, or at the very least, a picture 4) they billed us for the work even though they said that they would take care of us. The rationale given was that this was not part of the original work for the project, even though we did have excavation done there during the original project? Overall - not a very pleasant experience... So how did that work go for us? Well, we have water coming in again and that 'fix' didn't do anything. Most importantly, when I called Canty Brothers to let him know what was going on, he did not get back to me. Birds Chirping... We will not be going back to them for this work as this particular problem is clearly over their heads. In hindsight, we should have listened to our instincts (and not Canty Bros. advice) and gone with the additional system to avoid water in our new basement. They were fine outside of this issue, but this issue is a biggie and does greatly influence our rating of them. This is all very unfortunate, as I do like Canty on a personal level (he is a very personable man) and his crew is very professional and does good work (for the most part). We simply have had a bad experience with this very particular important issue which remains unresolved.
    - Drew O.
  • A
    Pegasus Design-To-Build LLC
    Excellent! My wife and I are very happy with Pegasus, from design to execution. The final result, delivered within the promised timeframe, was wonderful. Mike, the project manager, is SUPER. Very responsive and -very simply- just a pleasant person to work with. Jane is a very skilled architectural designer; she was super-patient with our continuous requests of updating the plans. Geoff was always available to provide guidance, and also was very patient with my continuous requests for clarifications (I am a bit of a pain in case it wasn't obvious). ;) All of the subcontractors working with them have been very professional and respectful. We will certainly hire them again in the future.
    - Marco L.
  • A
    Todd Hallock
    Very good. Nice guy who is hard worker and very honest. Have not had any problems with them. They have always been very accommodating to my needs and done what I've needed them to do professionally and quickly. I would definitely recommend him or hire him again.
    - Prima M.
  • A
    Todd Hallock
    Everything has gone better than expected and I've been really impressed. I was very pleased to find out that Mr. Hallock is extremely knowledgeable & skilled in many areas of home improvement even though his background is an electrician. His prices are reasonable and he's very honest. For example, if he isn't able to do a job, he won't tell you what you want to hear just to take your money(...like some contractors I've encountered in the past). On some projects quoted by the job, he took extra time, but since I wasn't charged by the hour it didn't really matter. I can tell he takes pride in his work, so I know he wanted to make sure the work was done properly. Plus, anytime I've given him a deadline, he's always delivered on time or even ahead of time. So far, there haven't been any problems he hasn't been able to fix or answer. A+
    - Prima M.
  • A
    Whittaker General Contracting
    Whittaker Contracting saved our home renovation. My husband and I had a recent experience with a previous contractor leaving many things in a large side room addition unfinished and not at all to our standards. I sought out Mike and his team to help evaluate the many flaws and how best to address them. Mike was absolutely professional, caring, considerate of cost, and most of all, delivered on his promises and plan of action. He communicated well and in an upfront manner. The finish work his team produces is top notch. I have recommended him to my family and friends without hesitation as I know how difficult it is to find someone you trust to work on one of your most important investments, your home.
    - Kristan B.
  • A
    Whittaker General Contracting
    We were very pleased with the overall quality of the work. The basic construction was well done and has made our living space just what we wanted. The attention to detail from the tile-work to the built-ins (including the add-ons in the garden such as the the fire-pit and the grading), and the blending of new and old construction, convinced us that we had made the right choice in selecting Whittaker. The staff was pleasant, easy to work with and accommodating of our endless questions and additions to the scope of the initial project. Our bank was happy to work with (an even recommended) Whittaker. Finally, when we had some minor concerns (months later), the team came out and addressed them promptly and with no questions asked. I highly recommend Whittaker General Contracting.
    - Mahrya D.
  • F
    Connaughton Construction
    Quoted a very, very high price that was problem 50% more than market. Our fault we didn't shop it (having a baby at the time).
    Really cruddy work. Big problem with shower drainage 2 years later that resulted in $20k of damage. Plumber couldn't believe what he saw. Totally unresponsive when we contacted. Other corners cut.
    Beer cans on site so likely the crew was half in the can.
    Overall a bad experience.
    - Diana C.
  • A
    Vallerand Builders, Inc.
    Dan is completely professional, reliable, punctual, honest, and smart.  An all around great guy.  He will also look for ways to keep costs down.  His workers also speak highly of him, and he treats them with the utmost respect.  Working with Dan and having him as a resource is like having a family member as a contractor.  I look forward to continuing our relationship with him for years to come, and I highly recommend him.
    - Claudine D.
  • A
    R.S. O'Neill Custom Building & Remodeling
    We simply can't say enough good things about Russell O'Neill.  He is both completely honest and reliable AND completely competent.  He put together a team of skilled, reliable tradesmen.  He got our projects done on schedule with a very high level of quality at a reasonable price.  Just as important, we could trust him completely.  He is just a wonderfully honest and nice person who cares about his customers and takes pride in his professionalism.  He was always there when we needed him.  We introduced Russell to our architect, and our architect has been so impressed with Russell that he is recommending him to his own clients.
    In short, Russell is one of those rare service providers who leaves customers completely satisfied.  He is a true FIND.
    - ELIZABETH G.
  • F
    WEST END DESIGN CONCEPTS
    Overall, I do not have any single item finished.  Pieces have been started in four places.  Trash is all over my yard.  I could go on as it has been a 10 month ordeal during which our family has frozen, and then been besieged by bugs, trash, subcontractors who visit during the weekend because checks to them have bounced, money paid for work not done, etc.  Right now, I have a house that is completely open to the cold, with a leaky basement, with trash all over the yard.  It has been an untenable nightmare, while the winter, then summer, and now another winter has come and gone.
    - Michelle Z.
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Home Builders in Winchester

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