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Cable Tv reviews in Winchester

Real People ~ Real Reviews ~ Real Results

  • Verizon has the extremely poor customer service . They initially sent me paperwork to activate my account but no equipment. I had to spend hours waiting to get someone to understand I need equipment and to stop charging  me, because charges were incurred once I received the paperwork.  I had activation problems in the past - once they shut off service too soon which resulted in added costs because I had to activate as a new account. Although, I have to say , once up,  the service always seemed to work well but... 

    Recently noticed many of the stations in my plan not activated. I called support to explain I thought I was being charged for service I was not getting. After being passing around to  4 DIFFERENT PEOPLE and put ON HOLD for 2 Hours,  I finally reached a technician who told me I need to active each of those stations. Stations are shut off if not used in 30 days  and need to be re-activated.  This means if I don't use stations in 30 days then want to watch them, I am sent to several screen telling me to  "press ok to find out if this channel is part of your package" . I don't know about you, but I don't memorize what is in my package. Then, after hitting ok . I am brought to another screen telling me to active the stations which takes about 10 minutes. I was told "my package" is broken into several suites and that I need to update each channel or at least one in one of those suites, but will not provide me one station in each of those suites to ease the re-activation process .Instead telling me I would need to search all stations in my package(again not something high on my todo list to memorize ) to find which I needed to active. After strongly pressing the Verizon representative and another "HOLD" session,  he found 1 station from each of the for "suites" so I would only needed to active 1 channel from each suite.

    This is not service to me when I have to do all the work. I would not recommend Verizon because we all need service sometime and so you will have to deal with customer support at some stage.
    - Marta O.
  • We get good quality service from them, and everything works. We don't have dropped calls, we have good coverage, our text messages go through, and it seems to be a reliable service. We don't use cable, and the only reason it is in there, is because they tell us it would be higher cost to have internet and phones alone as stand alone. The internet is generally reliable, but there are times when it is slow although it is wired in the house. I think they throw in extra stuff, and so you have to be vigilante.
    - Joyce M.
  • They are too expensive. I would use them again in the future because I don’t have a choice. There is only one other company. It’s really a tough market because we have to use who we can get. I am not happy with the choices.
    - Angela S.
  • Excellent- Misha was wonderful. Professional, knowledgeable, explained everything. He even came back (at no charge) to fix the resolution when we upgraded our cable box
    - Judy S.
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Cable Companies in Winchester

Companies below are listed in alphabetical order.

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