Enter a zip code and get matched to businesses near you.
Founded 2005 • Angie's List since November 2011
A Rated | 4 Reviews
A few reviews for this pro…
RATED
07/31/2017
DESCRIPTION OF WORK
Sweeps and cap and they had to pull out a liner.
CATEGORY chimney sweep,chimney caps
RATED
01/27/2015
DESCRIPTION OF WORK
They come in and clean the whole chimney and do a maintenance check. He also cleans the Pellet Stove.
CATEGORY chimney sweep
RATED
11/30/2012
DESCRIPTION OF WORK
They cleaned a wood-burning insert inside of the fireplace, and also the flue. They inspected the chimney, and always reviewed any upcoming issues. They did a comprehensive review of everything, in addition to cleaning it.
CATEGORY chimney sweep,fireplaces
RATED
11/18/2011
DESCRIPTION OF WORK
Very bad experience; totally insulting and inconvenient. I schedule appointment almost three weeks in advance and the morning of the appointment, no one showed up or called. After they were approximately one hour late, I called, the owner stated that he would find out where the technician was and call me back. I waited 15 minutes and he did not return my call. I called back on every number listed for the company and my calls went to voicemail. I called back from a different number and the owner answered and seemed taken off-guard, laughed nervously and stated, "oh, you've got a few numbers. Is your number 401-710-7057?" The owner then told me that the scheduled technician decided not to call or come by and take a look and evaluate - that stated after we had already in detail scheduled a damper repair and complete 2 flue chimney service. His incompetence alarmed me and I told him that I would call him back, then after considering his incompetence and attempted avoidance decided to retain a different contractor's services. When I tried to call back, my calls went to voicemail. The owner’s horrendously unprofessional behavior and demeanor call into question the credibility and operation of this business and indicates a future propensity for similar damage to customers personal and financial well-being.
CATEGORY chimney sweep,chimney repair
SERVICE PROVIDER RESPONSE
Good Morning, I have just signed up for Angies List and to my surprise had a negative review from a couple of years ago. I pride myself on customer service and good public relations and am not accustom to having negative feed back . I would have addressed this issue sooner if I had known. I went into my files and notes from Nov.18 2011to inquire of that days events. I operate and run my company wi...Chimney cleanings, stove installations, liners, wood and pellet stoves, water proofing, flashing, caps, patios, walkways, crown work, fire box & hearth repair.
Ask for details