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Lawn Mower Repair reviews in Westford

  • F
    Mike's Equipment Repair
    I had a bad experience with a local company who repaired the mower tractor. It is horrible. It is the worst. They mentioned $90 and then they fixed it and said $400. Not only for myself for my friend they have a push mower and they said $60 and then when they picked up they said $90. They just up their price. They replaced the parts on the tractor but they didn't tell us then they said if you don't like it I can take it back. Just very harsh. We did email maybe text, they text us. The people were very tough. In my experience, you go to body shop and you want to fix the car and you say the price of the part; they would ask you first. They didn't tell us like we are going to fix certain things and this is the price. It's a courtesy at least.
    - Xiaohong D.
  • A
    Tom's Small Engine Repair
    .They did a good job, I think the price was a little high. Quality of work was good.  It took about a week to get it repaired. 

    Overall I would give them an A. I would use them again in the future.
    - jie L.
  • A
    Mike's Equipment Repair
    I have worked with Mike before and am using him again because of the honst work, quick response and turnaround time, quality of work and competitive price.  I purchased the Toro mower from make a few years ago and it had been running flawless for many seasons without repair.  However, it started to have issues with the personal pace/self propelling and only one of the wheels were moving.  As it turns out it was probably attributed to user error by me pulling the mower backwards when wheels were still engaged. Oops!
    I dropped the mower off to Mike as it also was having a hard time starting.  I asked Mike to repair it as soon as possible as I had a BBQ lined up and the back yard was starting to look like a jungle.  It ended up that there were some rather serious issues with the mower and instead of not having mower, Mike swapped it out for another (identical) mower while he repaired the other.  He ended up just having me keep this one and he repaired and kept the one I had.
    I was able to get the lawn mowed and had the BBQ - all turned out great. I'm still using the mower and the thing runs flawlessly.  Solid work as usual!
    - Ryan C.
  • A
    Mike's Equipment Repair
    Our snowblower from the 1970s died in the last storm.  Contacted Mike and he agreed to pick up the snowblower for repair and return it to our home.  He arrived same day, performed the repair and had it returned to us the next day.  Due to work schedules, we couldn't be at home for either pick up or delivery, but Mike was totally accomodating and worked around it without issue.  The repair cost us only $90.00 and the blower is in perfect working order.  Mike's is a fantastic, local business (which I prefer to patron), quick to respond, quality work and a fair price.  Highly recommend.  Mike also repaired our rider lawnmower last summer and we had the same excellent experience. 
    - Cynthia N.
  • D
    Mike's Equipment Repair
    Mike demeanor was pleasant.  He operates by cell phone.  You leave a message or e-mail and he contacts you.  I did connect once or twice directly by phone.  I told him I had a Snowbird Snowblower.  He said he knew them well, but could not come and pick it up.  I would have to drop it off.  It is a big garage next to his home.  It seems he does this work on the side and the garage is vacant of any human activity.  I told him what I would like him to look at.  After being there for a month, he said I could pick it up.  Said he looked it over and it ran fine.  He could fix the chute, but he did remove the old cable.  I asked him about the reverse and he said show me what you mean.  I knew then he did not look at it.  I asked him about the drive, he said it was fine.  I asked about the leak, he said the oil all over the engine was normal.  Then charged me $70 dollars.  I know that if you work on something, but cannot fix it, you still compensate for work done. 
    Since then, I have taken the machine home, removed the cable that he said he removed and replaced it with a new one.  The chute now works beautifully.  He said the cable ran under the engine.  Come to find out, after taking it apart myself, it didn't.   Then I fixed the drive that he said was fine.  I even learned how to adjust the belt that he said he did, which obviously he did not, and now the reverse is working perfectly.  It was doing the work myself that made me realize what he did not do.  I am not a smallengine repair person, but fixed almost all the things he said he fixed, besides the leak.
    - James C.
  • A
    Mike's Equipment Repair
    My father in law gave me a old Simplicity snow blower that was not running. Saw positive reviews for Mike and his business is also in same town I live in so decided to give him my business... I was not disappointed!

    Mike contacted me less than 10 minutes after submitting the 'Contact Us' form on his website and offered to pick up the snow blower that same day!  After Mike picked it up (same day) he send me follow up email three days later letting me know the work was complete and offered to drop it back off, which he did.

    A couple days later I noticed that the gas was leaking a bit so I emailed MIke back, he once again was able to pick it up the same day, resolved the issue that was causing the leak, and then emailed me to confirm he was dropping it off the next day.

    The snow blower runs great, and works great, it was just too bad it was such a mild winter so I didn't get a lot of use out of it.

    Mike is extremely responsive over email and seems to be more email oriented (most likely for the convenience factor), but was also available for phone call.  He appeared to be a straight to the point, tell you how it is, don't waste time, friendly guy. Very impressed and will definitely go back to him/recommend him to others.
    - Ryan C.
  • A
    G Batres Landscaping
    These people are really responable, accountable. They fulfilled my requirement timely, with good quality. Of course I'll call and ask their help again.
    - Danyang Z.
  • A
    Mike's Equipment Repair
    great experience overall.
    - Srini D.
  • A
    Wainwright's Small Engine Service LLC
    unknown
    - robert s.
  • A
    Wainwright's Small Engine Service LLC
    .
    - Kelly H.
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Lawn Mower Repair Shops in Westford

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