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Auto Body Repair reviews in Westford

  • A
    Westford Collision
    Gave a number of quotes. Professionally wrote them up. Went over them to help me understand exactly how much work was required for each option and decide which one was right for me. Ended up finishing the labor under budget.
    - Keenan B.
  • F
    International Collision Center
    I caught them in a fraudulent scheme. Fixing instead of replacing parts that were paid for by insurance. I reported them to my insurance company. Had job completed in a reputable shop. Also, poor quality workmanship on paint and auto body repairs.
    - Alan P.
  • A
    HANSEN AUTO BODY ACTON
    They did an excellent job and the car looks as good as new.   In addition to the damage listed by our insurance appraisor, Dave also
    noticed that the hood locking mechanism had been damaged - something that our insurance assessor had missed.  After describing the additional damage to us and the potential hazards of leaving it as is, he went ahead and fixed it, and also took care of the paperwork for obtaining Supplementary damage coverage from our insurance company (as this item was omitted by the assessor).  Dave was very accurate and honest about the schedule of the work, which was completed quite promptly.  My wife and I were both very impressed with this company's professionalism, attentiveness to detail, as well as the pleasant demeanor of the staff.
    - Binoy K.
  • A
    HANSEN AUTO BODY ACTON
    The provider was very professional, providing an on-the-spot estimate that was competitive with other estimates that we'd gotten. The job was begun and completed within a reasonable time and the work was high quality.
    - Carleton B.
  • A
    ERNIE'S AUTO BODY
    My experience with these folks was great. When my 2005 Toyota Highlander recently sustained damage while parked, the other driver was honest and left his insurance information. After going through the claims process, I contacted Ernie's and initially spoke with Rose, the office manager. She was pleasant and simply asked when I'd like to bring the car in. Dropped the car off the following week and a driver from Enterprise Rental was there waiting to take me to their facility to pick up my rental. It was obvious when I spoke with Rose that she was extremely knowledgeable about the entire insurance process and answered all my questions. They spent the week repairing the damage and I picked it up on Friday. I was amazed at how well they blended the repair with the rest of the car. Keep it mind it is 9 years old. Discovered that they had forgotten to paint the inside rear door jamb which was slightly impacted and once again, they asked me when I'd like to bring it back as they would make it their highest priority. Returned the following Monday and they had the car ready by the end of the same day. Not only Rose but the guys in the shop were just as pleasant and went out of their way to make sure everything was OK. Kudos to them as well.
    I initially selected Ernie's by cross referencing my insurance company's preferred repair shops with Angie's list. Picked Ernie's based all the positive feedback and it was fairly close to where I live. I will certainly use them again if the need arises. Like their slogan says and quot;We Meet By Accidentand quot;. These folks are real pros...don't hesitate to use them.
    - Mark S.
  • A
    Marshall's Auto Body
    Service was professional and efficient. A plan was provided - they met the schedule and the work was done well. The repair is a year old and there is no evidence that the vehicle was ever damaged.
    - Jennifer R.
  • A
    GROTON COLLISION REPAIR INC
    Had a hard time finding reviews of any auto body shops in the area, so went with Groton Autobody as a preferred provider from my insurance company who were close to home.
    Brought car in for estimate - they thought I'd leave it and they could start work right away as they not only perform repair, they also do the appraisal. **Note that I didn't rate their price as the repair was 100% covered by insurance.
    After scheduling the work (on my part), there was only one minor hiccup; I was told repair would take 3 days...on day 3, I called to check status and they had accidentally cracked one of my tail lights while removing/replacing bumper. They already had the part on order for overnight delivery, and the car was complete on day 4.
    Since the repair was solely to the exterior of the car, I was very pleasantly surprised to find that they had thoroughly vacuumed the interior of the car, and dusted it as well.
    - Jon S.
  • A
    Mckenna & O'keefe Auto Repair Inc
    They gave me options as far as the bumper, since the car is older and I opted for a used bumper. They charged me the price that they had quoted. The work was done before they said it would be done. They did a great job in a timely manner. I would recommend them.
    - MARGERY B.
  • A
    Westford Collision
    unknown
    - TONY L.
  • A
    HANSEN AUTO BODY ACTON
    unknown
    - Andrew M.
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Auto Body Shops in Westford

Companies below are listed in alphabetical order.

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