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Pet Care & Health reviews in West Springfield

  • C
    Westover Animal Clinic
    I brought my dog there continuously for the same problem where there is blood in the stool and their kinda of always gave me diagnosis of colitis and seemed like I paid for the same test and the same medications a whole bunch of times and then I went to another vet and they actually did a rectal exam and they have assume that he might have had a lot of rectal exams because he has visited a vet multiple times for rectal bleeding but he had never even got a rectal exam and the rectal exam does identified the problem that he ended up having a polyp and needed surgery to remove it so it's just disappointed that they did focus on one diagnosis and did not really consider that it could be another thing and just deal with the appropriate best work performed for the given problem. I thought they were expensive I would say beyond that as well.
    - Kevin W.
  • A
    They did a good charge and charge $15-$20 per hour. They are reasonable, responsible and treated our animals with a lot of respect. We were very impressed with the way they treated our dog. They are reliable: you can count on them coming in around the time they say they will come. We would use them again for sure; they were very professional. I believe they were competitive with any other pet sitting company. I thought they provided very good quality and did what they said they were going to do. We used them quite extensively for a while when we were working. We thought they did a good job and were always available and punctual.
    - Claude C.
  • A
    She charges $24 for haircut, shampoo, and the fleabath and all that stuff. She is wonderful. I have two Cairn Terriers. She styles them in the style that the Cairn is supposed to look like. She does a fabulous job. The staff is great; they really care about the animals, and the price is phenomenol.
    - David B.
  • A
    VCA Montgomery Road Animal Hospital
    Loved the facility, the grounds, and the staff at VCA Montgomery Road Animal Hospital . While there my pet has a larger kennel, they walk my dog, play with him, and if asked will bathe and groom him. They have a good medical staff. VCA Montgomery Road Animal Hospital is very personable. When we first went to them they gave us a tour and it was very clean.
    - Karen L.
  • A
    Cori's Professional Pet Grmng

    I've been bringing my dogs to Cori's for more than 10 years.  One, a lhasa apso,  is scared of the wind and the other, a shih-tzu mix, to put it nicely, is difficult.  Cori is  great with both of them.  The dogs always come home looking and smelling nice.  I am very picky about who I trust my dogs with and I definitely am comfortable leaving my dogs in her care for their grooming.  I recommend Cori's Professional Pet Grooming with no reservations.
    - Lesley M.
  • F
    Bow Wow Bathhouse
    When I dropped off my dog I was given a tour after hours and the other dogs were confined and grounds clean. However when we arrived to pick up my dog at the end of my vacation I noted a strong stench of feces and dogs running freely in the common area through piles of their own waste. One of the other dogs was obviously ill and had diarrhea but was not quarantined. When I asked about the dog I was told that the dog was "nervous". Days later my dog became ill with a fever and diarrhea and was diagnosed with Giardia by my Veterinarian. Because my dog had been examined only days before going to the kennel and because of the nature of the illness the doctor informed me that the illness could only have come from unsanitary conditions at the kennel. When I called to inform the owner of Bow Wow Bath House of the situation she interrupted me, said that she was aware of the situation, confirmed an outbreak but said she was "too busy" to speak to me about it. She was rude and dismissive stating that she didn't intend to inform any of the other customers about the highly contagious illness or refund any of my fees and that "if I didn't like it I could sue her." She stated that I didn't take proper care of my dog and that the Veterinarian didn't know what he was talking about then hung up on me. Not only did I not get what I paid for but I was faced with over $150 dollars in Vet bills, medication, special foods for my dog and the pain and suffering of my pet. I was shocked that she could run her business in such an irresponsible manner and then be so unapologetic dealing with legitimate concerns.Also she was so rude and abrasive to polite customer complaints.
    - Kristen D.
  • A
    VCA Southwick Animal Hospital
    I love them and they are fabulous. I went half an hour before they were open. I pulled into the parking lot knowing that they weren���t open and one of the doctors saw me. She came out of the building right up to my car. They have mostly female veterinarians. I have referred them to my friends to them. My daughter also goes to them. Their price is fair.
    - Nancy D.
  • A
    Greenfield Veterinary Clinic LLC
    Very smoothly. Little waiting; although the office is busy, they are efficient without rushing clients. The story has background. Dr. Sagor was my vet when I lived in the area. We moved away for ten years. In planning a return to MA, even though I'd called a vet nearer to where I'm now living ahead of the move to arrange for records transer, when I called for needed unexpected treatment, I was told I'd have to wait two weeks. I decided I was willing to drive much further in order to keep him as my vet. He saw my dog within 24 hours.
    - Beverly L.
  • A
    Very well.
    - Katie M.
  • A
    Holyoke Animal Hospital
    - Laurie S.
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Pet Care Providers in West Springfield

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