ARS / Rescue Rooter Boston

B1406 REVIEWS

Founded 1984 • Angie's List since March 2006

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Hours

Sunday
8:00 AM - 4:00 PM
Monday
7:00 AM - 5:00 PM
Tuesday
7:00 AM - 5:00 PM
Wednesday
7:00 AM - 5:00 PM
Thursday
7:00 AM - 5:00 PM
Friday
7:00 AM - 5:00 PM
Saturday
8:00 AM - 4:00 PM

Company Contact

300 Manley St

West Bridgewater, MA 02379

Description

For fast and exceptional service for all of your heating, cooling or plumbing needs, call us now: 508-313-2669 DBAs - ARS of Boston, Heating & Air Conditioning Services. If you are looking for a company that can perform air conditioning or heating service, look no further. At ARS of Boston, our technicians are trained in all forms of service, installation, and design. We always have the same primary goal when we perform a service: customer satisfaction. We want you to be impressed by our work and pleased with the results. With so many awards and accolades and a Better Business Bureau accreditation, it is easy to see that others recognize the ARS of Boston difference. We're listed as a Premier Lennox Dealer and are a 9-time recipient of the Lennox Circle of Excellence Award. Additional phones: Brockton, Easton, & Bridgewater - (508)588-9025, Centerville & Cape - (508)539-8887, Dedham, Westwood, Norwood, & Canton - (781)575-6776, Foxboro, Norfolk, & Milford - (508)543-6612, Plymouth, Marshfield, & Kingston - (781) 582-1186, Quincy, Braintree, & Hingham - (781) 356-0909, Rockland & Hanover - (781)982-9940, Taunton - (508)880-7721, Wellesley - (781)263-0020. Additional email - inforequest@ars.com. License # RC 013652, 171, 3782-M, 3759...

Verified Reviews

1405 Total Reviews
Reviews by Rating
A Rated
1105
B Rated
142
C Rated
67
D Rated
40
F Rated
51
Read reviews by category
hvac repair (1351)plumber (122)water heater repair and installation (45)air duct cleaning (36)electrician (34)drain cleaning (7)heating oil company (2)well and water pump (1)
Showing 1-10 of 1405 reviews
B

RATED

03/28/2020

ARS responded quickly and they sent a Tech out to inspect our furnace. The Tech inspected our furnace but instead of taking my husband down to show him the problem, he brought up a photo of the problem. We signed a contract but upon closer inspection of the photo, it was apparent to me that the photo was what looked like a pencil mark and not a crack. Perplexed and upset, we called ARS and told th...

DESCRIPTION OF WORK
Replaced Furnace

CATEGORY heating & air conditioning/hvac

COST $7,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 01/15/2020

Images

Photo for ARS / Rescue Rooter Boston - 300 Manley St, West Bridgewater, MA - 38467686

+3 More

A

RATED

03/25/2020

The overall installation and service went as planned. They crew that arrived was very knowledgeable and professional. The overall installation took about 4 hours. They were very neat as well. My overall experience with ARS was a great one. I would highly recommend them to anyone in need of any HVAC repairs. I couldn't be happier with my new energy efficient system.

DESCRIPTION OF WORK
Replacement of Heating System

CATEGORY heating & air conditioning/hvac

COST $5,300

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 02/05/2020

A

RATED

03/24/2020

Jaime came to the house to review the job and quote. He gave great advice on the projects I was considering and helped me decide that I truly only needed to love forward with the furnace and inline water heater. He took on the paperwork for the MassSave program and set up the project quickly. The guys who did the work were efficient and came back quickly to tweak one component that needed some adj...

DESCRIPTION OF WORK
Furnace and water heater

CATEGORY heating & air conditioning/hvac

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 03/24/2020

F

RATED

02/22/2020

I'd had ARS do annual check-up of my furnace for 4 years. I was happy with the service but surprised this year when the furnace didn't start and they found massive corrosion. They replaced an exhaust fan chamber, total about $1,000, but said that I might need to replace the entire furnace. I wasn't thrilled that they'd never mentioned any issues in the prior 3 years of service, but that was not a ...

DESCRIPTION OF WORK
Get furnace operating

CATEGORY heating & air conditioning/hvac

COST $1,000

SERVICES PERFORMED? Yes

WORK COMPLETED ON 02/22/2020

F

RATED

11/01/2019

Had to have some dampers replaced on my system. The ARS technician came and explained that the job was a big job because he had to remove the exhaust and inlet plumbing, as well as other items that prevented one of the dampers from being removed easily. The quote was $1670, which I thought was high, but given the extensive amount of work involved, I agreed. When the technician return for installat...

DESCRIPTION OF WORK
Replace dampers

CATEGORY heating & air conditioning/hvac

COST $1,670

SERVICES PERFORMED? Yes

WORK COMPLETED ON 11/01/2019

F

RATED

04/29/2019

Here is how it went. They charged me for a "tune up," but sent me the following email - when I asked for my money back, they refused. " I DO NOT RECOMMENED RUNNING YOUR A/C AS IT COULD CAUSE WATER DAMAGE." So you are telling me not to run my AC unit, while you also did a tune up? I will let you decide. Had three local companies came in and did a free estimate. Getting a new AC unit this weekend. T...

DESCRIPTION OF WORK
AC Maintenance

CATEGORY heating & air conditioning/hvac

COST $129

SERVICES PERFORMED? Yes

WORK COMPLETED ON 04/17/2019

F

RATED

01/23/2019

I bought a house few months ago. I called the company and I said that my gas furnace about 20 years old and I need maintenance, it works good but leaking. I have been told that worker will come and will check if I need to repair it or just cleaning, visit will cost me $135. My time was from 12 to 3 pm. Worker came 3-30. He looked to furnace and said that furnace is 16 years old, they recommend rep...

DESCRIPTION OF WORK
Furnace maintenance

CATEGORY heating & air conditioning/hvac

COST $135

SERVICES PERFORMED? Yes

WORK COMPLETED ON 01/21/2019

D

RATED

11/16/2018

We've been using ARS for the maintenance of our HVAC system for the past several years and had been happy with the service. So last Spring when when our regular technician suggested that we sign up for the annual service plan I decided to go ahead to prepay for it. What a mistake. Today's visit for our fall "tune-up" was with a technician who spent more time in his van smoking than in our basement...

DESCRIPTION OF WORK
Prepaid annual HVAC cleaning services

CATEGORY heating & air conditioning/hvac

COST $350

SERVICES PERFORMED? Yes

WORK COMPLETED ON 11/16/2018

F

RATED

10/27/2018

Referred to ARS Heating and Cooling of West Bridgewater, MA by Home Depot, Inc for a mal-functioning AC unit. They couldn't fix the problem and told me I needed a new system. I went ahead with the new system purchase. The installation dragged on thru winter, and I had no heat for a period of time. Once the new system was finally installed, it had the exact same problem. The issue was a fire dampen...

DESCRIPTION OF WORK
HVAC repair

CATEGORY heating & air conditioning/hvac

COST $10,000

SERVICES PERFORMED? Yes

WORK COMPLETED ON 08/30/2016

F

RATED

07/13/2018

Never received a written quote or any type of follow up discussion.

DESCRIPTION OF WORK
needed a quote for AC. He appeared afraid and overwhelmed by the project. Could only give one option for the project and a verbal quote of 45k and stated he would send a written quote and didn't. I was able to obtain other options and quotes from other companies and the comparable option I was given redo entire system was 15k cheaper than his.

CATEGORY heating & air conditioning/hvac

COST $45,000

Services Offered

Heating & Air Conditioning Design, Installation & Repair, Boiler & Furnace Replacement, Central Cooling System, Indoor Air Quality, & Air Filtration.

Services Not Offered

Industrial Work & New Construction Projects.

General Information
Licensed
Yes
Bonded
Yes
Insured
Yes
Free Estimates
Yes
Payment Options
Visa, MasterCard, American Express, Discover, Check, Financing
Emergency Service
Yes
Warranties
Yes
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