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Home Builder reviews in Wellfleet

  • A
    Cape Cod Insulation
    The first job was to insulate a newly remodeled attic ceiling. The second project was much larger and involved closing all the heat leaks in the house and insulating a second attic ceiling. When we first called they put us in touch with an organization that could help us with energy conservation rebates which resulted in big reductions in cost to us. The workers were courteous, friendly, prompt, thorough and efficient, did a great job, left everything immaculate. Highly recommend.
    - Rachel B.
  • A
    Professional Home Solutions LLC
    We knew we wanted to work with Brandon as soon as we met him.  We ended up getting another estimate for the extensive home renovation we were planning just because he felt like it would be irresponsible not to, but we knew almost immediately upon meeting the other contractor that it was no contest.  Brandon is almost unbelievably responsive.  For a young couple like us, it was so important to be able to work with someone who was comfortable communicating not only via telephone but also via text and e-mail.  The other contractor we talked to didn't even have an e-mail address. 
    Brandon can turn around an estimate extremely quickly.  Once we showed some interest in working with him, he took us to see two of his other projects, which looked great.  He did not blink an eye when we told him that we were financing the project through a 203k loan, meaning that he would have to work with our bank in order to get paid in installments, and was patient throughout the entire process even though it meant delayed payments and many more inspections than would otherwise be necessary.  When we found out that our contractor had to be lead paint certified in order to qualify for this type of loan, Brandon went out and got certified.  He has the uncanny ability to passify his clients, which is really important since renovations can be so nervewracking.
    Once the demolition got started Brandon stayed in constant contact with us.  We did not live in the house throughout the renovation but my husband was there almost every day to check on the progress.  The renovation went slower than we had hoped.  We had initially been told 8 - 10 weeks, but it took significantly longer, and there were entire weeks when we went by the house and felt like nothing had changed.  It became clear that we were not going to move in as scheduled (January, 2012) and needed to extend our lease.  Without hesitation or being asked, Brandon paid our January 2012 rent.  We were less than thrilled with the hold up, but still felt very comfortable with Brandon.  In the beginning of January, 2012 it became clear that there was an issue with the progress.  At this point Brandon acknowledged it as well and actually fired the crew that had been working on the house and brought in a different crew of workers.  It was slightly frustrating for us because we had felt that the first crew was very slow and often made important decisions without consulting us, and we felt that we tried to relay this to Brandon as diplomatically as we could while still maintaining a good relationship, but  he was clearly trying to give his guys the benefit of the doubt, which is understandable.  It was a big relief when we all got on the same page and the new crew came in.  This crew (Roger was the foreman) was excellent.  They all speak English very well, and were much more skilled and responsive to our requests.  They worked hard and fast and took great pride in the quality of their work.  
    This change of crews put us way behind and we ended up having to move in while the renovations were being finished.  It was frustrating to move into a house that was still a wreck, and even more frustrating to find out that the new crew had to re-do much of the work that had taken place for the first 8 weeks.  That said, Brandon was there to answer our questions and calm our fears throughout the process.  Roger's crew was excellent and I would highly recommend asking for them for a bigger job like ours.  They seem much more accustomed to higher end work, which was good because details and finishings are very important to us.  The tail end of the job dragged a bit, but the work was finally 100% complete on May 10, 2012.
    The process from start to finish was not flawless, but we have heard way worse when it comes to large scale renovations, and even through there was significant delay and frustration, my husband and I agree that the process went way more smoothly than anticipated.  There were no scary emergencies or huge hidden costs.  In fact, one of the best things about Brandon is that he did not charge extra for little things we tacked on.  When we decided we wanted something extra, he charged us for the materials but not for the labor.  He did not nickel and dime us and was happy to do exactly what we wanted, as many times as necessary in order to get it right.  For example, the first crew laid tile and white grout in the bathroom and then proceeded to do the rest of the work in the bathroom without putting anything over the floor, and ended up getting the new white grout filthy.  First, Brandon sent someone to clean it.  When that didnt work, he bought special cleaner and tried to clean it himself.  When that still didnt work, he regrouted the entire bathroom.  The dirty grout was unacceptable, and re-grouting it was the right thing to do, but that doesn't mean that most contractors would have done it free of charge.  Brandon will always do right by you.  He is on the young side and is bound to make some mistakes (i.e. the first crew) but he is incredibly smart and good at what he does and has unwavering integrity.  He also is extremely fair and honest when it comes to money.  Most important, our house came out beautifully.  The work far exceeded our expectations and we could not be happier.  It took a little longer than we had hoped, but it was well worth it.
    We would unhesitatingly recommend Professional Home Solutions, and in fact already have recommended Brandon to our neighbors.  Brandon is clearly made for this job, and is extremely cool headed under pressure.  We fully intend to use his company again if we ever do any additional work to our home.
    - Nellie P.
  • A
    Cape Cod Insulation
    Very we'll. They showed up when they said they would (never a given on the Cape). They did excellent work at a very reasonable price.
    - William W.
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Home Builders in Wellfleet

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