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Home Energy Audit reviews in Wellesley Hills

Real People ~ Real Reviews ~ Real Results

  • Bad, bad experience. Still questionable results. First attic blow in insulation not done correctly (compacted enough) (other issues prior but you'll think all I do is complain). Crew short on staff took more than 8 hrs into the night. Second crew said they fixed it. (While compressing component broke loose from truck and blew cellulouse(?) All over bushes in the rain. Despite attempts at cleaning g up a huge mess. Only realized prized clematis was killed that week but following year when all three direct hit bushes died. Coincidence?NSL tried to appease me with $25 gift certificate to White Flower Farm. Windows an even bigger mess. Ordered triple pane picture window. Installers brought and installed double pane. When we requested field manager discovered not only wrong window but installed upside down ( weep holes on top Also, used NO Insulation. I've been through many a NE winter in this house and NEVER experienced ice and damage as in this 2015 winter. Thought I was being proactive with insulation project. I think NSL concept is great maybe they just grew too fast to keep a qualified staff. Not at all happy with anything they have touched. Proceed at your own risk. They do not seem receptive to my complaints.
    - Pam S.
  • Paul came round and explained the entire process and showed me photos and samples from other work and discussed exactly what he could achieve. In this pre-sales visit he identified one big issue with a draft that I hadn't noticed - and I got this fixed even before he came back for the paid service. When he came on the scheduled day (on time) we asked him to reorganize the work so as not to interrupt a piano lesson and he did so without blinking - doing the quiet stuff first and the noisy stuff later. He found three gas leaks (!) which our gas provider confirmed and fixed as soon as I told them. He used a thermal camera to pinpoint air leaks and provided these photos to me in the report. He used a "blower door" to suck air out of the house and a computer to measure the inflow and whole-house leakage rate. While the fan was running he and his colleague were able to physically track drafts and leaks. They promised a report just a few days later and it arrived as promised, was very comprehensive and included all measurements taken, photos and thermal photos of issues inside the house and inside the attic space. I emailed some follow up questions and Paul wrote and called me back, and went through them all with me at the level of detail I wanted (a lot). The upshot is that we know we can save money, energy and emissions by taking a few simple steps, plus additional insulation in the attic - and Paul advised the exact type and approach we should use. If I had spent the money to discover that everything was fine that would have been worth it for the peace of mind, as it is I expect to recover the cost and more by following up on his recommendations (as well as not breathing gas leaks....). It is a pleasure to deal with a vendor that does what they say, does it professionally and courteously, and are real experts in their field.
    - QUENTIN P.
  • Ian arrived at my home 2 hours before I got home from work and started working on the audit. At this time he took thermal images and inspected my house. When I got home he performed a Blower-door test and walked around with me to explain what actions I should take. 2 days after the test he gave me a report of his findings and recommendations. One problem area I had was my recessed lighting in my enclosed porch. The recessed lighting acts like a chimney. I have stopped the air flow and now the room is much more comfortable. Ian also told me how to build a Styrofoam door to seal an unheated room over our garage. He gave me many other ideas. He was friendly and did not mind me following him when he was working, this was about an hour. He would have stayed longer but I needed to go out for dinner.
    - WILLIAM D.
  • They are extremely professional, punctual and responsive. They sent the auditing report same day and it was done very efficiently. That report really helped me to take care of the problems. I was very happy with their service and would highly recommend them to anyone.
    - Frank P.
  • He was rated very highly.  He was good and he came when he said he would.  He did a lot of stuff and gave us good advice.
    - Dot W.
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Energy Consultants in Wellesley Hills

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