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Roofing reviews in Watertown

  • F
    Benjamin Construction Group Inc
    Do not hire or recommend this contractor!!!! Very poor quality installing the siding and roofing. BCG installed new roof over the addition and it began to leak shortly after. Left many messages and texts that went unanswered. Finally talked to Wagner about the leaking roof and his response was, I'll be back in touch to discuss a remedy. Needless to say, he never called back! Newly plastered and painted kitchen ceiling is damaged. New porch ceiling is damaged. Hired a new roofer to try to find the leaks. His recommendation is to replace the new roof because the tie in to the existing failed. BCG workers entered the first floor apt without permission and ran the shower without a shower curtain soaking the bathroom floor and soaking the stored boxes with family photos in the basement. The deposit and final balance was paid on time!!
    - philip s.
  • A
    Lifetime Roofing
    Our roofing replacement experience with Lifetime Roofing was excellent. I obtained several estimates prior to our selection of Lifetime and after Kyle came out I was very impressed with his professionalism and detailed evaluation of our existing roof and explanation of all the details for replacement of our roof. Our roof required two layers of shingles removed and had a complicated interface with a flat roof which needed to be connected. Kyle was able to fit in our roof replacement late in the fall with delays due to weather. He kept us updated throughout the process and on the scheduled day his hard working, organized crew completed the roof replacement. They came back the next day to finish cleaning up and did a great job of removing debris. Kyle was great to work with and I would highly recommend this company for a roof replacement.
    - Gayle D.
  • F
    Residential Exterior Solutions
    Their texting-based reservation a,d the helpful calls from the secretary Holly make you think they are on top of things, However, there is some serious disconnect. First appointment was confirmed the day before via text for 12pm the next day. No one showed up and I called them 45 minutes later. Holly said David was very sorry, he got stuck in a meeting. I gave them another chance and rescheduled. Sure enough, no one showed up the 2nd time either. I called about 45 min into the time and said "where is this guy"? She says "oh, he is coming from the south shore". I said "South Shore? That's like 1n hour from me even when it's not rush hour". So I called back and asked for a time estimate and she said she didn't have one, then said he would be there in 10-15 MIN. Guess what, an hour later he still didn't show. ***. I received no notice. Is it too much to ask for a simple call? I had even accommodated them by changing my appointment that morning from 11am to 6pm since he had another local appointment after mine. I feel bad for those folks he probably blew them off too.
    - Lorena S.
  • A
    C&J Home Services
    Jose and his team were extremely responsive to my leaking roof. They evaluated the inside and outside of the house and quickly provided reasonable estimates. The job was completed within a few days, and updates were provided throughout the entire process. Jose answered all of our questions and returned to our property after the roof was completed to make sure everything was clean and in order. His team worked quickly, and were professional and courteous. Thanks to Jose and his team, we do not have anymore water damage in our house and we have a sturdy and durable new roof.
    - Christina S.
  • A
    Stephen Frederick
    This guy went above and beyond and he was fairly priced... My leak is fixed... when I noticed one part had a minor drip he came back and fixed it without hestitation... great work! This guy was great to work with.
    - Rebecca D.
  • A
    DiOrio Builders & Designers Inc
    We contacted DiOrio Builders to get a price on a dormer and rear-addition. They called me later that day and asked me to send them the plans. Dennis and James came out to meet us and take a look at the house later that week. They were both easy to talk to, down-to-earth and not at all ���salesman��� like which I appreciated. I was impressed at how responsive they were to my initial inquiry and the short amount of time it took from outreach to sitting down and discussing the project. I was clear with them from the start that we had a budget we were limited to and they were understanding of that fact. Within a week from our initial meeting, James came out again to sit down and go over details of the plans and the options available to us. After that meeting, James was in touch every few days with updates from what they were hearing from their subcontractors. In the end, the cost of doing the work was more than we can currently afford. James took the time to break-down the costs and was patient with us as we discussed our options. While we did not go forward with the project at this time, I will be sure to contact DiOrio in the future when we have saved more. They were upfront about the entire process, kept us in the loop the entire time and were very pleasant to deal with. I also appreciate the time they spent putting together an accurate and itemized price.
    - Michael M.
  • A
    Boston Roofing And Gutters LLC
    We had Boston Roofing and Gutters out to do a few related tasks: * Replace a stretch of failing gutter along one side of the house (holes had formed and it was dripping onto our front steps) * Repair a stretch of failing gutter along the opposite side of the house (the gutters were intact, but had tilted away from the house and needed reshoring) * Install about 20' of new gutters on sections of the house which never had them Ryan came out promptly to assess the job and provide an estimate. The job was also completed promptly and the quality seems great.
    - Sean G.
  • A
    Melendez Roofing
    Carlos called me back right away when I called to ask for an estimate. He got a quote for the work to us quickly. He has been responsive to requests and on time throughout the project. He left the driveways clean at the end of each day and at the end of the project as well. I am especially grateful to him for his kindness and his communication with a very anxious member of our condo association who had frequent requests for information. I would definitely hire Carlos again! He did great work and was so easy to work with.
    - ANGELA J.
  • F
    GF Sprague & Company, Inc.
    First visit was very professional, arranged to return in a few days with proposal. Wanted to talk with condominium superintendent. We thought that was important. But when he got here, the proposal was on an IPad. He refused to print it out. Said he wouldn't give us a hardcopy until we agreed to sign it. We asked how he thought we were going to think about it with nothing to look at. He became very argumentative. Insisted that we were giving him no reason to need hard copy. We said if he didn't e-mail it to us right away he should leave. He argued all the way out the door.
    - Laurel S.
  • A
    EM Snow Inc
    It went well. We needed our roof done ASAP because we were hitting a deadline to have solar panels installed. EM Snow gave the most reasonable quote by far and were able to complete the work within our tight timeline. We had a unique situation where many of the boards underneath our roof were in bad shape. I had to ask for this and stay on top of the crew, but they did eventually replace everything that was structurally unsound. There was also an issue where our power vent was jostled and set incorrectly, but they went back and fixed it when I pointed it out. I was not an easy customer and they were professional at all times. Very pleased with the final product.
    - Amanda G.
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Roofing Contractors in Watertown

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