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Home Health Care reviews in Watertown

  • A
    Caregroup Home Care
    Caregroup Home Care pay fairly good attention to your needs and education. Their staff is friendly, professional, and know what they are doing. They are punctual, call before they are coming, explain everything, and know your issues.
    - Donna H.
  • A
    Operation Independence, LLC
    My husband suffered a spinal injury and was being treated at a rehab facility about three weeks ago when we learned he would not be able to climb stairs for some time, a situation that required a quick fix to our handicapped-unfriendly house. I sent an email to Rick  Castino on the Sunday before Patriot's Day, imagining I would hear back after the holiday. Instead, Rick called me shortly after i sent the email and we arranged to meet at my house the next day. I was immediately impressed with Rick's knowledge and professionalism. He examined the stairways carefully accessing the requirements of the job. To my relief, Rick said even the narrow staircase from the basement to the first level could be fitted with a stair chair. He also checked the outlets to plug in the chairs with minimal wires showing.  He measured a back room for a ramp, if we decided we needed that, and checked the upstairs bathroom in preparation for attaching a grab rail over the tub. Although I had contacted another potential contractor for an assessment of our house, I decided that Rick's company was the one that I wanted to hire and cancelled the other appointment. Not only did Rick satisfy my need for an experienced contractor, but he assured me he could install the lower level chair, the one my husband needed to get up to the living level of the house, by the Friday of that week. And he did! Rick & his crew arrived Friday morning as agreed and they installed the first chair. I left the men to work in the house while I visited my husband. I was delighted to come home and find the chair installed. Rick came over on Saturday morning to show me how to use the chair and in response to my concern about an electricity issue because some of the rooms (not the kitchen) lacked power. Rick checked his work and the connections as well as our circuit breakers and could not find the problem, but offered to send over an electrician he trusted if my regular guys were unavailable to help. Fortunately, Fitzmaurice of Arlington was able to fix the problem that had occurred behind the circuit board, a quick fix that may have been a coincidence or a surge from the outlet used to power the lower level chair, since we did not ever use that outlet for other purposes. I was so impressed that Rick came over to help with the problem on Saturday morning. It was not anything his crew did, but he still wanted to help me solve it. They installed the 2nd chair on Monday and on Wednesday attached the grab rail. Rick said he would await our decision regarding a ramp for the back room and any other improvements we were still considering to make our home handicap accessible. My husband came home that Wednesday evening to a house with stair chairs that worked perfectly. Rick Castino is my hero!
    - Frances G.
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Home Health Care Providers in Watertown

Companies below are listed in alphabetical order.

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