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Health Care Facility reviews in Watertown

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  • The nurse practitioner who did the injection was fine.  I have no quarrel with my experience in the clinic itself.  The problem was an issue of false advertising.  They had noticeable signs posted outside the store and in several locations inside advertising a 20% off shopping pass at CVS for people who got flu shots.  After I got the injection and inquired about how I could get my pass, I was told that it wasn't available to users of a mini clinic.  In very fine print, under the bold statement about the discount, there was a disclaimer saying that a state law prevented this discount from being applied in a clinic such as the one in CVS.   If I had read the fine print in advance, I would have found out, but I think I can hardly faulted for assuming that signs posted outside and inside that specific location applied to that location.

    The nurse I was dealing with was courteous and apologetic.  She conferred with her colleague and suggested that in the future, perhaps they should advise people of the situation before administering the shots.  But she certainly shouldn't be held responsible for the decision by CVS management to mount such a misleading marketing campaign.

    - Ellen I.
  • Dr. Chien took me right on time.  Very efficient, professional, and extremely pleasant.  Would happily book her again in future.  ( I have always seemed to have great eye docs at Watertown HVMA. )
    - Laurie S.
  • Steward St. Elizabeth's Medical Center has turned into the the worst hospital in the world.They have have gone down hill once they went corporate and came out of being owned by the Catholic church. They almost killed me over there. I have nothing good to say about the Steward St. Elizabeth's Medical Center, anything. They don't care, are slow, and appointments are out like 3 or 4 weeks. Because of Steward St. Elizabeth's Medical Center, I really feel that I didn't get checked properly for my breast.
    - Joanne B.
  • I have been using Aetna for only the last year or so but in that time I have filed 4 claims. Overall, I haven't had any issues with the company. Their coverage is good on my company sponsored plan and I haven't had any issues with billing or unusual co-pay amounts so far. I have had fairly standard, simple claims to date but I don't have any complaints.
    - Eric T.
  • It's one of the larger hospital in our country, it's probably one of the top hospitals of the country. I use them all the time, it was monthly, one thing or another. Their service stands out to me. I've been in the hospital and they take care of you, they get you healthy, that's what they do. Everybody has been wonderful, very professional, and you can trust your life with them. You can't find a better hospital.
    - Leslie H.
  • I have good luck with this CVS. They are very friendly and punctual. If they say the prescriptions will be ready at a certain time than they will be. One time after I had surgery they filled my prescription in a rush.
    - Jean D.
  • They are quick, accurate and friendly. They make it easy to use my flexible spending account. The CVS system shows if my account is eligible or not. They are professional and provide a good customer service.
    - Michael B.
  • I have the best plan that Tufts has and I do not think the price is very exorbitant either. There have been a couple of times when one of my doctors would order some kind of procedure and they had to get more information from the doctor, and they sent me a notice saying I did not have to pay anything, but that they were investigating the procedure. The possibility was that if it did not check out, I would have to pay for it, but it has not happened so far.
    - Carol W.
  • I like that my prescription is always ready on time. I have only had a couple times when they were running behind. The staff is nice, friendly, and informative. I also like that they have a person who is there to answer any questions that I might have.
    - Roger G.
  • They are very poor and only offered an extremely limited amount physical therapy. The patient ends up paying out of pocket for physical therapy. The price for this plan is very expensive for the limited amount of services and coverage offered. They made me call and verify every arthritis shot that I revieved,and would not pay for my physical therapy.
    - Sandra W.
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Health Care Facilities in Watertown

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