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Auto Repair reviews in Watertown

  • A
    Penta Auto Body
    The left fender of our car had been scraped and dented in a parking accident. I stopped by Penta (also known as Perfection) on a Monday and got a very reasonable estimate from Dan Bourgeois. He told me that if I brought the car back on Wednesday, he could get the job done by the end of the week. I agreed, but was surprised that Dan did not take my name or give me a written estimate (thus my "B" rating for professionalism). However, when I returned Wednesday, Dan immediately remembered the job, honored the price he'd quoted me, and got one of his workers to give me a lift back to my home. By Friday, as promised, the work was finished, and the car looked as good as new. Perfection had even vacuumed the interior, so it was cleaner than when I brought it in! The shop provided excellent workmanship, a terrific price, and speedy service. Would highly recommend to others.
    - Kathryn D.
  • A
    Hogan Tire & Auto
    The transmission was $100. The service was fine. What stood out was the customer service they provided, they were pleasant to deal with. They didn't try to charge me extra or upsell or anything like that.
    - Michael A.
  • A
    Advance Auto Center
    I love this garage!  We have used it many times and never been disappointed.
    We were told by Direct Tire that we needed the above work done and the cost would be approximately $950.00.  We were quoted a price of approximately $650 by Advance Auto Center for the same work, but that they would check first to make sure all the work was necessary (which  it was).
    The work was done perfectly and we saved $300.
    The shop is friendly, organized, and responsive.
    Going forward, we plan to use Advanced Auto Center for all of our car repair needs.
    - Richard W.
  • A
    Fred (owner) is delightful, fair and conscientious. I have used this body shop for 15 years and damage to 3 different cars. Each time, the work was perfect -- paint match right on the money. And, this shop is a preferred shop of Commerce Insurance, so it accepts whatever payment the insurance offers.
    - Susan M.
  • C
    Penta Auto Body
    The folks there are really nice and they handled all of the interactions with the insurance company.  I thought they did a really good job at first, but a few months later the paint was peeling off in a few small place in the areas they fixed.  They also took a really long time to complete the work.  They had my car for almost a month.  I had rentla covered under my insurance, but if I hand't, this would have been a huge extra expense!
    - Dina D.
  • A
    Ronnie's Automotive
    I went in for an oil change and state inspection. I was told that I needed new tires and was given a range of options. They were professional and informed me fully of my options, cost, and reasons for needing the tires. I would definitely use them again.
    - Graham N.
  • A
    Belmont Watertown Transmission Specialist
    Joe was extremely professional and worked with me and my budget constraints due to loss of employment earlier this year. I am very grateful for his assistance and prompt attention to the repair of my Honda CR-V.
    - Supreet M.
  • A
    I've had nothing but good experiences here, from tire purchase to brake replacement to manufacturer's scheduled maintenance.  I've always felt that the team gives straight advice, and doesn't try to sell me what I don't need.  Prices are competitive but not cheap -- much less than dealer prices but higher than some local mechanics.  Overall, I think this store is a good value, and I'll continue to give them my business.
    - Michael M.
  • A
    J & G Performance
    Executive summary: They do it right and they're the only game in (near) town that I know of...
    I have an old Suzuki VX-800 that sat for years. It's hard to find a shop that will touch these old bikes. These guys came recommended from a local dealer.
    We arranged a pick up, they showed on time, snatched the bike and left. Couple of days later (I told them I was not in a rush) I got a call back with the laundry list: disassemble both carbs and clean, new air filters, new fork seals, etc etc etc and the estimate. Lots of parts to order. I said, do it all and get it inspected.
    A week later, it's good to go. I swing down and pick it up. Runs like a champ.
    So the one ding, but not enough to degrade service: They didn't inspect it. I was bummed, because it was a long way back. But I when I checked the bill, I noticed they hadn't billed me for an inspection, either. I called, they apologized anyway. The snow came, I ended up waiting a month and a local shop had new stickers, so in the end they saved me the cost of an inspection. (All MC inspections in MA expire end of May)

    - Jeffrey C.
  • A
    My old protege had four leaky tires. Superior Auto in Arlington recommended these guys. I drop by, with the dog. They tell me it'll take a couple of hours. Essentially, they take the tires off, clean them out, do something magical inside that frankly, I'm not qualified to describe. One tire needed to be completely replaced, but they had the right tire. They let me and the pooch hang in the waiting room. Nice! They were careful to tell me that what they were doing wasn't entirely guaranteed to work. I might have to replace the tires in as early as a coupla months. Here I am a year later and the tired on the Protege are fine. I love it when businesses under promise! Another occasion, I cut the sidewall of the M3 on a curb. They let me direct ship the replacement tire to them and then called me when it came. I swung by, off and on and off I go.
    - Jeffrey C.
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Auto Repair Shops in Watertown

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