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Heating Oil Company reviews in Waltham

  • B
    Tank Removal Svc
    They showed up on time and did the job pretty fast. The price was as advertised and included the cost of the town permit.
    They even returned me extra $20.00 which I erroneously paid them in cash.��
    The only reason why I didn't rate the service as excellent overall it that they left a hole from the pipe in the basement wall and I had to hire another contractor to fix it.
    - Sergei P.
  • B
    Petro Home Services

    I have been a customer forever, so, yeah, they are good. No complaints. They have an automatic show-up. A tank of oil is, probably, $600. They also clean the burner once a year. They just show up when they are supposed to, clean the tank and clean the burner. They are probably on the expensive side but if I have trouble they will be there. They have good quality. Oil is oil, I guess. They did a good job putting in the boiler. They are pretty good at punctuality. I am under contract with them.

    - Michael F.
  • F
    They were responsive in setting up an appointment and one of the technicians came over a couple of days and took measurements. However, it's been a couple of months and don't have a quote despite repeated reminders. The response I get is that the concerned person went sick. I'm not sure how they run a business this way. Either they have too much work that they don't care about getting new business or they're plain unprofessional.
    - Sriram N.
  • A
    Expirence was great. I called and set up the apointment a few days in advance. The crew arried on time and all work was completed in about 2 hours. They left hardly any mess. Overall a great expirence.
    - christopher g.
  • A
    Kerivan-Lane, Inc.
    The cost is included in the service contract I have with them for the first 3 years. It has been great! I think this winter oil has been the type of heating that is more expensive than the usual. They are not the cheapest and they were honest about that which was good, but they offer reliable service and this is what I was looking for, I was willing to pay the premium. They were very friendly on the phone. They had questions and I was a new customer without any knowledge of my options. They were courteous, patient, and very different from who else I talked to. They answered a lot of my questions and they were really responsive in this case.
    - Juan L.
  • A
    Prendergast Oil had been our oil provider and boiler maintenance at our old house and we were always very pleased with their service.  We moved in October and immediately applied for the Mass Save Heat Loan and began seeking estimates to replace the extremely inefficient heating system in our new home (which also heated the hot water inconsistently, so it was an inconvenience on it's best days and a expensive nightmare when the weather turned cold).  Tom was prompt with his response, showed up on time, and followed through with a detailed written estimate that was competitive with the other providers (many did not give written estimates at all).  Tom even helped us try to speed up our application with Mass Save as we have a small child and the lack of hot water made the winter months (as mild as they were this year) challenging when it came to bath time.  When the HEAT loan came through, Tom and his crew were ready to go and did all of the work in one day (we contracted a separate company to haul away the old oil tank).  They came back two times to help us balance the system to warm up some rooms that are further from the boiler and keep the rooms closest to the boiler from being too hot.  They also provided phone support when we had a low-water warning on the new boiler (a simple fix).  All in all, Tom has more than earned our trust, our respect, and our business and we'd recommend Prendergast Oil to anyone looking for oil and/or gas heating system work.
    - Andrew R.
  • A
    Cubby Oil & Energy
    The Cubby crew is excellent.  They scheduled us quickly, arrived on time, listened to what we have to say and performed the required maintenance.  And, importantly, cleanly - they left no mess at all.   In fact, they cleaned one up - George noted that our outside compressor unit should be cleaned of accumulated leaves and grit; he did so very quickly.  He also tightened up nuts and bolts that could have resulted in excess noise for both us and our neighbors.
    We've been using Cubby for our home heating oil for a number of years and have always found them prompt, efficient and clean.  The office crew is wonderful, as well.  They are very responsive to any questions.
    Cubby's service and professionalism are far better than their competitors.
    - JOSEPH B.
  • A
    MacFarlane Energy
    We just moved into our house, which has an oil-fueled steam radiators, and we know almost nothing about the system, so when a neighbor came over to introduce himself and tell us that our chimney was belching black smoke into the neighborhood, we were not sure what to do. The furnace had supposedly been serviced over the summer, by the previous owner's fuel company, so we'd expected everything to be set until we needed more fuel. We'd been receiving one or more oil company flier per day since we bought the house, so we had lots of options. When I started calling people, MacFarlane was the first one that answered, was friendly and helpful, and could send someone right away. Before we'd even signed up for their fuel delivery contract, they sent someone over to look at our boiler. When I called the first time, on a Thursday, I spoke directly to Scott, and he told me that someone would come on Friday morning and would call half an hour before they arrived at the house. I was surprised, therefore, when I got a phone call from the tech saying that they were there and nobody was answering the bell. I was 20 minutes away, because there's no phone in the house yet, so I rushed over, but the technician brushed it off and went straight to work. After a quick look at the boiler, he determined that something about the summer's work wasn't right. (He was very professional and *never* badmouthed the other company, just observed that the boiler was producing soot and shouldn't be.) Per his request, I opened up our bulkhead so he could go in and out the basement and not track soot on our newly-refinished floors. He also showed me the essential features of the boiler---the reset button, the water level gauge, and the water input valve, and how to use it, which I really appreciated. (My only previous experience with steam heat was at school, where I didn't have to worry about the boiler since it was produced centrally for the whole campus!) After a bit, I had to leave and he was still working, so he suggested I leave him locked into the basement (with the bulkhead still open so he could get out). I did so, and he called me when he was finished. When I went over to the house shortly after, I was pleased to see that the boiler was working and he'd even cleaned the rust/debris out of the water gauge glass. We'll be signing up with MacFarlane and calling them for all our heat problems.
    - BRIAN S.
  • A
    Genove Oil & Air Co
    In every instance they've responded extremely quickly, their prices are fair, they've been easy to get a hold of, and accommodated my schedule whenever possible. I recommend them highly!
    - Paul L.
  • A
    Busa Fuel
    Never had a problem.
    - Diane A.
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Heating Oil Companies in Waltham

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