Genove Oil & Air Co

A186 REVIEWS

Founded 1977 • Angie's List since August 2003

Angie's List certified badge

Awards & Badges

Angie's List Super Service Award badge
Super Service
Award 2019

Hours

Sunday
Closed
Monday
7:00 AM - 4:30 PM
Tuesday
7:00 AM - 4:30 PM
Wednesday
7:00 AM - 4:30 PM
Thursday
7:00 AM - 4:30 PM
Friday
7:00 AM - 4:30 PM
Saturday
Closed

Company Contact

53 Williams St

Waltham, MA 02453

Description

At Genove Oil & Air, Inc. we specialize in providing heating oil and Bioheat delivery, furnace, boiler, water heater, and HVAC installations and service to residential and commercial properties. Genove Oil & Air Co. is the area's most service-oriented company. Having served our communities for decades, we fully understand what you want - reliable, courteous service and problem-free heating and air conditioning at a good value. Our customers receive the best service and overall value an oil and air conditioning company can deliver and fulfilling this pledge has made Genove MetroWest's leading provider of heating oil and home comfort services. Our Service Technicians are available around the clock. We have licensed technicians capable of repairing hot water heaters, warm air furnaces, boilers, and air conditioning systems quickly and efficiently. We are family owned, operated, and have approximately 20 employees. Angie's List Award winning service!...

Verified Reviews

186 Total Reviews
Reviews by Rating
A Rated
157
B Rated
18
C Rated
5
D Rated
5
F Rated
1
Read reviews by category
Heating and Air Conditioning (174)Heating Oil (31)Water Heaters (10)Oils/Lubricants (3)Drain Cleaning (3)Wells and Pumps (1)
Showing 1-10 of 186 reviews
A

RATED

11/16/2019

We were very pleased with the work that the Genove technicians did. They removed our 40-year-old gas boiler and associated water heater and replaced it with a new system. They tested the new system carefully, put explanatory tags on all of the relevant pipes and faucets, and cleaned up well. The team members were polite and worked hard. We had similarly good experiences when Genove technicians cam...

DESCRIPTION OF WORK
new boiler and associated water heater

CATEGORY heating & air conditioning/hvac

COST $13,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 06/15/2019

SERVICE PROVIDER RESPONSE

Thank you! We really appreciate the review.
A

RATED

10/30/2019

We have been in our home for a little over a year and thought it best to have our furnace serviced especially since we don't have a detailed history of service. Frankie D showed up 5 minutes early for our appointment which was fantastic. Frankie was quick, clean and gave me a once over on the age and condition of our furnace. We talked about when the next service would be due. I couldn't have aske...

DESCRIPTION OF WORK
Furnace service

CATEGORY heating & air conditioning/hvac

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/29/2019

SERVICE PROVIDER RESPONSE

Thanks for the great review. I will be sure to let Frank know about the nice words. We look forward to providing you great service in the future.
A

RATED

10/28/2019

The technician was prompt, professional and knowledgeable.

DESCRIPTION OF WORK
furnace repair

CATEGORY heating & air conditioning/hvac

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/28/2019

SERVICE PROVIDER RESPONSE

Thanks [Member Name Removed]! We are happy Frank was able to help with your noise issue.
A

RATED

10/11/2019

From the very beginning the customer service was spot on. Robert the general manager was professional and pleasant. The technicians Frank & Dick worked blurry hard to get things done in a fast and efficient manner. Genove Oil is a great family owned business that met all of our heating needs.

DESCRIPTION OF WORK
Furnace Installation

CATEGORY heating & air conditioning/hvac

COST $9,500

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 09/02/2019

SERVICE PROVIDER RESPONSE

Thanks [Member Name Removed]! We appreciate you choosing Genove Oil & Air!
A

RATED

10/06/2019

It was great! Anthony showed up on time and was courteous and professional. Glad we don't have to worry about our dinosaur of a furnace for another year!

DESCRIPTION OF WORK
Heating system tune-up

CATEGORY heating & air conditioning/hvac, heating oil companies

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/06/2019

SERVICE PROVIDER RESPONSE

Thanks [Member Name Removed]! We appreciate the review and if your system has any issues we will be right out to fix the problem. Thank you for being our customer!
A

RATED

10/03/2019

My husband and I decided to get central AC after this hot summer and fall. We decided to contact Genove Oil & Air Co because of the several reviews we saw with high remarks. After speaking with and meeting Phil to install our AC unit we knew we were going with the right choice. We felt confident throughout the entire process because of his ability to answer our questions and provide a clear timeli...

DESCRIPTION OF WORK
AC Installation

CATEGORY heating & air conditioning/hvac

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/03/2019

SERVICE PROVIDER RESPONSE

Thank [Member Name Removed]. We look forward to providing you great service for many years.
A

RATED

10/03/2019

Excellent. I've had Genove install both gas and oil heating systems in my properties, most recently oil. They have also installed central air/hydro air and handle my oil delivery. The techs have always been polite & knowledgable. Their customer service is impeccable. As a landlord/home owner, I couldn't be happier with them handling all my HVAC needs and would recommend them to anyone.

DESCRIPTION OF WORK
Heating Installation & Heating Oil Delivery

CATEGORY heating & air conditioning/hvac, heating oil companies

COST $12,500

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 09/12/2019

SERVICE PROVIDER RESPONSE

Thanks [Member Name Removed]!
A

RATED

08/09/2019

In every instance they've responded extremely quickly, their prices are fair, they've been easy to get a hold of, and accommodated my schedule whenever possible. I recommend them highly!

DESCRIPTION OF WORK
Genove has been servicing my oil burner and delivering oil for the last few years.

CATEGORY heating oil companies

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 08/09/2019

SERVICE PROVIDER RESPONSE

Thank you! We appreciate you being our customer!
A

RATED

05/15/2019

The repair went really well. I was looking at replacing two air conditioner units. Instead, I was able to get them both repaired in a day. The employee's are very professional, and easy deal with. The company is also well run. This is not a fly by night operation. I will be a long term customer.

DESCRIPTION OF WORK
Air Conditioner repair

CATEGORY heating & air conditioning/hvac

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 05/15/2019

SERVICE PROVIDER RESPONSE

Thanks for the kind words [Member Name Removed]! We look forward to taking care of your heating in AC needs for years to come.
A

RATED

03/05/2019

Went well. Have a contract with them, they are good in an emergency.

DESCRIPTION OF WORK
Oil heater tune up

CATEGORY heating oil companies

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 03/05/2019

SERVICE PROVIDER RESPONSE

Thanks [Member Name Removed] for your review! Thank you for being our customer!

Services Offered

Residential and commercial repair, replacement, installation of oil and gas boilers, furnaces, radiator, heat pumps, water heaters & air conditioning system, heating oil & Bioheat delivery, mini duct splits, ductless air conditioning.

Services Not Offered

NA

General Information
Licensed
Yes
Bonded
No
Insured
Yes
Free Estimates
Yes
Payment Options
MasterCard, Discover, Check, Visa
Senior Discount
No
Emergency Service
Yes
Warranties
Yes
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.