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There are 123 highly-rated local appliance repair services.

Appliance Repair reviews in Waltham

  • A
    Jim's Plumbing & Heating
    Jim responded immediately to my phone call. He was very communicative and straight-forward during the whole process. We traded text messages to go over details. He asked to provide pictures of the heater and its surroundings so he could foresee any issues on installation and avoid delays. Work was done promptly and results were as expected. This was a great experience and I would hire again.
    - Rachel W.
  • D
    Waltham Appliance Service
    I reported exactly what was wrong with my microwave to the office before
    the repairman came over.  The problem was the over the range microwave
    lost full power. The fan working at less than half the speed and the
    microwave no longer operating at full power.  I didn't realize how old
    it was (8 years old) but I thought if it was too expensive to fix it at
    least he could remove it from the wall.  You would have to in order to
    properly repair it right.  So he told me it would be expensive to fix it
    and that I would be better getting a new one.  Fine.  Well Since I'm
    paying for a visit and if you had to fix it you would probably have to
    remove it from above the range I requested that he do that so that at
    least I could get something for my money.  He said he doesn't do that.
    And left.  A microwave repair men who doesn't know how to
    install/uninstall a microwave??? I tried calling the office after he
    left but I didn't get an answer.  I picked Waltham appliance because of
    the good reviews and I want to support local businesses but I was
    EXTREMELY disappointed in the service.
    - Darrin B.
  • A
    Same Day Service Company Inc
    He basically gave me instruction as well as fixing everything, so I learned a lot and that will help me keep the washer and dryer in better shape in the future.  He fixed things I didn't even know were a problem (the vent materials not up to code), which I really appreciated.  He was friendly, personable, knowledgeable, and fair with the price.
    - Elisif B.
  • A
    Papalia Home Services
    It went very well. They were easy to get a human on the phone and nice to talk to. They scheduled someone to come out very quickly and the person that came out was on time, professional and knew what he was doing.
    It was a tricky problem but the technician stayed until he figured it out. 
    This is my second time using them and if I need any service in the future I'll call them again.
    I guess they might be on the expensive, I didn't shop around. I wanted it done right and I feel I got that.
    - Morris P.
  • B
    Waltham Appliance Service
    Noticed problem that the top portion of the refrigerator was not cooling and the freezer was working fine. Called Waltham Appliance Service in the morning and they were at our home by 9:30AM. They diagnosed the problem and suggested that we defrost the ice buildup and change the motherboard. They completed the work by 11AM. The refrigerator is cooling as before.
    - Devashish S.
  • F
    We had a problem with our dishwasher (standard error code on the dishwasher let us know what it was). We called Fridgidaire and they assigned this guy to show up at our house. He didn't have the part on the first visit and said he would have to order it and return to install it. 
    After a month of calling and trying to get him to return he never came back to re-install the part. He runs his business on his cell phone and doesn't return phone calls. His voicemail is full so you can't leave a voicemail. Kept saying he would return my phone calls but never did. I must have called this guy at least 100 times with no luck. Of course Fridgidaire was no help either.
    Extremely unprofessional and unorganized. If you actually want your appliances fixed definitely don't go with this guy.
    - Samantha G.
  • F
    First Authorized Appliance is contracted to fix our dishwasher.  We have a scheduled appointment between 8:00 AM and 5:00 PM.  I take time off of work, and nobody shows up.  I call Authorized Appliances at 3:00 PM, at which point this gentleman tells me he will not be arriving today.  He does diagnose what he needs and requests that I call him back when the part arrives.  
    A week later, I call to make an appointment. he says, can I call you back in an hour and never calls back.
    The next day, I call back to make an appointment, he says, can I call you back in an hour and never calls back.
    I call back, he says can I call you back in five minutes, I ask, are you really going to call me back? He says yes, and then never calls back.
    I call back, no answer.
    I call back, no answer.
    I call back, no answer.
    I call back, no answer.
    I call back, he answers, and says he can be here 9:30 tomorrow.  I can do tomorrow but I can't do 9:30, are there any other times you can do?  He says no.  OK, what about on a different day, can you do a different time on a different day? He says, No, he only comes to my town at 9:30 because of traffic.  It was around that point, I gave up.  I lost my temper, and I will never do business with Authorized Appliance again.
    - Samantha G.
  • A
    Waltham Appliance Service
    It was great.  I called them very early in the morning and they were able to schedule me for the same day.  Rich called ten minutes beforehand to tell me he was on his way.  He was very personable and took the time to explain the process to me.  Turns out my defrost timer wasn't working so all the coils in the back of the freezer were frozen solid.  He was able to defrost them and replace the defrost timer in roughly an hour.  He also accepted the ten dollar coupon from their website. 
    I would definitely recommend them. 
    - Lee L.
  • F
    Same Day Service Company Inc
    The repair estimate I got for repairing was $564.70 with 90 days' warranty. I was told since it was an old one the motor needs to be replaced. But after I checked at Lowes, for the same brand new washer from Hotpoint, it only cost $299.00 with 1 year warranty including installation and haul away. Without going ahead for the repair, I still get a charge of $89.95 (That is 10% off as a member of Angie's List). Both repair estimation and service diagnosis fee (without open up the machine) are high and unreasonable to me.
    - Te L.
  • A
    Waltham Appliance Service
    It was a pleasure to have met a true professional and gentleman which Tom is both.
    He was on time, very professional and very insightful.
    He was so honest that he told us the machine was not worth the cost of his repair work.
    Tom did exactly what one might hope a professional technician would do.
    When he left, he left as a friend.
    THANKS! Tom!
    - PAUL A.
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Appliance Repair Services in Waltham

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