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Home Security System reviews in Waban

  • A
    SHUFRO SECURITY CO INC
    We've used Shufro for at least 20 years.  The system they installed is an alarm and set of monitored smoke detectors and heat sensors.  What I've always liked is the personal service.  This is not one of those big impersonal companies.  On their rare cases when we need service the issues are taken care of promptly.
    - ALLEN C.
  • A
    JP McCurdy Electrical Services Inc
    I always compliment vendors communicating well by emails. And this vendor did it very well. All emails exchanged for appointments were done with intervals of 15 minutes each. (If you are busy at work during daytime and hence use on-line service like Angie's to find a contractor, what's the point of trying to reach each other by countless number of voice messages.) Service was professional and punctual. The electrician, John, was very friendly and informative. They seem to be specialized in data line and fire alarm installations, but also very capable of doing regular electrical services. I have not hired them for a larger project yet; but am hoping they come back with reasonable quote on the project we discussed and provide a good review on them.
    - Nobuhiko H.
  • A
    Frontpoint
    Their personnel are well trained in how the product works.  The items arrived safely packaged and were simple to install.  I have had no problems with the system.  A couple of times I have forgotten to disarm the system and the alarm went off.  I was able to cancel the alarm with no problem.
    - Dominique P.
  • A
    Millennium Alarm Technologies Inc
    I called Millennium while under tight time pressure to get a new alarm system since I learned in the middle of a large home remodeling project that I would need to replace my existing system to meet code. I got bids for four different firms and went with Millennium because they gave me a competitive price and I felt they were the most thoughtful and responsive of the people I spoke with. I also felt that they have an integrity in a business where some of their peers can take a very hard sell approach. I particularly liked the fact that they didn't require any long term monitoring commitments. I recommend them highly.
    - Carol R.
  • A
    Millennium Alarm Technologies Inc
    We scheduld an appointment and to my surprise Becky from Millenium called to tell be that the gentleman from Millennium was running a few minutes late and apologized. I was surprised, in a good way, that they actually had the courtesy to let me know! Such an improvement over the typical "we'll see you between 8am and 4pm" routine. The gentleman showed up, surveyed the house and made many good upgrade suggesitons for my preexisitng system. He provided me with a quote with different options and was quick to schedule an appointment when I called. He even saved me some money by relocating some of the motion sensors without charging me for the relocation or purchase of additional equipment.
    - Jay M.
  • A
    Millennium Alarm Technologies Inc
    I contacted Millennium Alarm for a quote based on the superlative reviews this company received on Angie's List and was not disappointed. Brian was prompt, knowledgeable, and pleasant to deal with, and his prices for installation were competitive with the other quote I received. (Millenium's yearly monitoring fee is considerably less). The installation went smoothly, and is working well so far. Of course, its success ultimately depends on the responsiveness of the monitoring company, which is independent of Millenium. Brain is eager to please his customers; he responds quickly to phone calls and questions and encouraged me to call him at any time, even at night, if I had a problem.
    - Barbara A.
  • C
    ADT Security Services, Inc
    The salesman was friendly and knowledgeable. However, I learned (not from him) that I had for many years been paying a higher monitoring fee than I needed to. A salesman from a rival company suggested that I call ADT and ask for a lower rate -- which I did, and they said "Sure." I hadn't realized that the rate was negotiable.
    - Barbara A.
  • A
    Innovative Security Information Systems
    One of the nicest guys I've done any business with. Always available, always helpful. Just very clear, does good work, really wants to make sure his customers are happy. Alarms can be confusing and if the person doesn't know what he/she is doing, it can really be a pain. Rick makes it all simple.
    - Caroline B.
  • A
    Sentry Protective Systems
    They have been great! They were absolutely great! We did a lot of shopping around. I would use them again.
    - Judy L.
  • A
    Emergensee
    I saw a news article and they responded back and explained the product and gave me a link to order it. I have tested it and it works great. I feel safer.
    - Guy Catherine T.
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Home Security Companies in Waban

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