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Gutter Repair reviews in Waban

  • A
    Old England Painting
    Gavin and his crew were exceptional in the quality of their work, attention to detail, responsiveness to our requests and were a real pleasure to work with. They were courteous and polite in every encounter and we would not hesitate for a moment to have them do work for us in the future. They are the best.
    - Dennis M.
  • B
    GF Sprague & Company, Inc.
    The staff on site were very professional, and they did a wonderful job cleaning up every night. We have been searching for 2+ years for a company to take on this job and this was the only one to talk to us and present a plan that made sense. Just as my neighbor recommended them to us, I would gladly pass on the recommendation.
    - Sue B.
  • A
    Done Right Roofing Inc.
    Everything went well.  We got three quotes from highly-rated Angie's List companies.  Theirs was the lowest price.  We also had them replace our Gutter Helmet gutter guards with a brand they recommended because we weren't going to be able to keep the old guards unless we paid Gutter Helmet to remove and later install their product.
    The installers came as scheduled and installed the new roof in one day, as planned.  They were careful and cleaned up very well.  It's been over six months since the install.  Even after a number of heavy rainfalls we're not seeing any problems at all, so it appears they did their job well.
    The office did a good job answering our questions and preparing us.  The only nit is that it sometimes took several days for them to return an email or phone call.
    The gutter guards were installed in the Fall, since there was no rush for that part.  It took a while to get it done because they kept delaying the project.
    Overall I'd say they did a terrific job and we'd be happy to have them do another roof (should we ever move).

    - ALLEN C.
  • A
    O'LYN Roofing
    They were fabulous. Although they were not cheap, there work was well worth it. They did the whole job in 2 days, completely protected the house and landscaping from debris. Totally cleaned up. They were very professional and did excellent work.
    - Fredric S.
  • A
    Landmark Roofing

    The work went very well.  We obtained several quotes and Landmark's price was very competitive.  We were impressed with the level of detail during the estimating and contract generation process.  The roofing crew was very professional, thorough and friendly.  The lead roofer/site supervisor was especially knowledgeable and through both discussions and photographs explained exactly what he was doing and why.  Care was taken to do an excellent job.  

    I am confident with the work that was done and recommend Landmark Roofing without reservation. 

    - Lawrence W.
  • F
    Minuteman Leafguard
    The biggest disappointment I have ever had from anyone on AngiesList. Very aggressive salesman but I cannot object to that. i didn't have to give him a down payment on the spot and regret having done so. This knowledgeable sales rep declined to tell me that I would need to contact the electric company to send a jumbo bucket truck to take down the electric cables coming into the house in order for the work crew to make the installation. That was hint #1 that this is a sales-driven, not customer focused organization.

    When they finished the work I noticed debris on the roof, and rusty metal hooks from the old gutters on the lawn. I don't have a big ladder or would have cleaned off the rooftop myself. I sent pictures in and they came by to clean up. That leftover debris was hint #2.

    This summer, first summer since they installed, my AC conked out. I had to pay for a service call from the HVAC company. They told me the problem was that the AC pipe that takes the condensation out of the house and, theoretically, into the gutters, was not connected to the new gutters. The installation crew ignored that requirement and, consequently, the water backed up into the system and that activated a floating kill switch of some kind. (You learn a lot of science when you hire Minuteman.) The AC guy suctioned out the blockage and now it is okay--for now. Had the water flowed out of the new gutter there would not have been an issue with the AC.

    I checked and noticed that the water was not discharging from one of the downspouts---some kind of blockage was backing it up, hence the water coming over the sides of my 'fully guaranteed' Leaf Guard gutters. I called them four times for a service call. Finally reached them and a manager there said he tried to reach me. I had no record of that on my cellphone--but maybe he did. They finally sent a repairman over--he didn't want to ascend his ladder as we heard thunder. i agreed with that decision. He came back a few days later and speculated they had not properly made provision for the AC discharge. He assured me they would get back to me after he spoke with his experts.

    Alas, four more phone calls were unreturned. They never showed up. There is no possible conclusion other than this:
           They are hard sell aluminum siding guys
           They do sub par installations
           They don't respond to customer queries and
           They do not back up their work.

    Their guarantee is meaningless. I will retain another company to remediate their sloppy work, bill them for the new charges, and almost certainly wind up in small claims court-which, pain in the neck though it is, i will surely do as their behavior is too irritating to ignore. I have benefitted greatly from Angieslist reviews so today i am doing my part and sharing this one.
    - russel p.
  • A
    RJ Scalzi & Sons
    I had a terrific experience with this company, starting from when I spoke with them on the phone to schedule a time for them to do an estimate, through completion of the work.  They took the time to really understand what work we needed done, then they talked through the estimate with me and discussed exactly what they would do.  Their quoted price was extremely reasonable and in line with what I think this type of work should cost.  It was $500 less than another quote I received from a company that did not even bother to ring my doorbell when they came to look at the gutters.  This other company just jumped out of their truck, looked at the gutters while I was still inside the house, then drove away and emailed me a quote later in the day.  RJ Scalzi on the other hand took the time to look at the gutters with me and explain what they proposed to do, the types of materials they would use, etc.  We got lucky and were able to get on their schedule for the very next day.  Work was completed promptly and professionally and the new gutters look terrific.  Great company, will definitely use them in the future and have already recommended them to others.
    - Debra S.
  • A
    GF Sprague & Company, Inc.
    GF Sprague recently replaced a gutter downspout pipe that was too small and removed some ice dams this winter.  All work was of high quality by friendly and professional crews.  I plan on getting an estimate from them for repair work for the ice damage to our roof and for replacing a large gutter on the back of our house.
    - H A B.
  • A
    Newton Exteriors
    Excellent.  Frank Sullivan and his crew came as scheduled, did great installation and left our home broom clean.  Frank genuinely cares about doing the best job possible and presented options and advice.  I heartily endorse Newton Exteriors.
    - Jim S.
  • A
    Certified Roofing Inc
    Certified Roofing did a great job.  I had noticed water coming through the ceiling of a downstairs room at about 9:00 am today.  Although I couldn't see any water in the attic or in the room above the leak, the roof had several feet of snow on it and large icicles all around, so it seemed likely that the cause was an ice dam sending water into the walls.  I reached Dion at about 10:00 and he originally promised to send a team tomorrow.  I was happy for this, as I had been unable to find any other roofer who could come more quickly.  Dion called  back at about 11:30 to tell me that our priority had been upped and he could send his team within the hour.  A team of six people arrived shortly afterwards and went to work removing the snow from the roof and breaking up the ice dams in the gutters.  The crew was efficient, hard-working, and friendly.  Dion came by after a short while to check on the team's progress and diagnose the cause of the water infiltration.  Three hours later, the roof was entirely clear.  We used a renovation contractor we had used before to drain the water where it was leaking, and the leaking has now stopped.  I have nothing but good things to say about Certified's responsiveness and performance.
    - Steven G.
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Gutter Repair Contractors in Waban

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