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Find Top-Rated Vineyard Haven Custom Furniture Makers

There are 3 top-rated custom furniture makers in your area.

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Furniture reviews in Vineyard Haven

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  • My dishwasher door was leaking. The hardwood floor beneath was warping. I rent my house to summer vacationers but visit the house almost every Saturday. I did not know there was a problem with the dishwasher and did not know about the floor until a weekly summer guest called me.
    I called the appliance dealer that sold the dishwasher to me in the first place. They set up an appointment for fourteen days later, saying that it was a busy time for them and that would be their "maximum window." But the service rep on the phone stated that if one of their service technicians had some extra time sooner, they would come sooner. So after four days, someone came to the house. I could not be there; I had given the lockbox code number to the appliance service rep. But the service technician reported that he ran the dishwasher and detected no leak. So he didn't repair the door (didn't do anything) and left.
    It was at this point that another family of guests moved into the house. When they ran the dishwasher, the door began to leak. They stopped the dishwasher and called me. Of course I called that appliance company back to complain that their service technician did not fix the problem. I was astounded that they told me that they could only schedule me for another 14-day maximum window and that I would be subject to another service fee. The service rep wouldn't proceed with scheduling me until I gave her my credit card information so that they could charge me the second service fee.
    So it occurred to me that there used to be an appliance dealer, Medeiros Appliance, on the island who was really great. But I thought they had gone out of business. It turns out that they only stopped selling appliances. They still repair them. I found their number on-line and called them. I explained the situation to them and they sent someone out the very next day. Their technician took one look at the dishwasher door and  saw that the latch wasn't completely catching. He made some adjustments but also saw that the dishwasher unit was installed a little too far into its space so that the door was being restricted by the countertop above. What a simple thing! But he figured it out without even running the dishwasher. He pulled the dishwasher unit back a bit and that solved the problem.
    The leaking dishwasher made our summer rental season a little difficult. We have lost one family of guests (they say they won't be returning) because of it and a couple of others are disgruntled. Some felt that we weren't doing enough to get an appliance service person there who knew how to solve the problem. We feel badly and will do our best to make amends. But I want to say that Medeiros is an island treasure! I thank them for being there for me and doing a great job quickly.
    Another thing...Medeiros went to my house and serviced my dishwasher. Then they sent me a bill. I mailed them a check. They did not require a credit card prepayment upfront. Everyone should beware of companies that do not provide service unless you give them your credit card number first.

    - Ken W.
  • It was first class. I have had no problems with the dryer so far.
    - john m.
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Custom Furniture Makers in Vineyard Haven

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