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Roofing reviews in Upton

Real People ~ Real Reviews ~ Real Results

  • Greta and Freddy have put a great team together. Our roof was replaced in one day and included cutting a ridge vent and replacing some fascia boards. The yard was left spotless. Two of our neighbors expressed how impressed they were with the company. One claims he will be contacting Golden Group for a roof replacement. I highly recommend this company.
    - Elizabeth P.
  • We couldn't be happier! They arrived as scheduled, took the time to protect our property by covering everything inside and out and were very professional. When the job was finished they cleaned everything inside and out. Window Logic's pricing was competitive and they were great to deal with. We highly recommend them and would hire them again without hesitation.
    - Richard G.
  • We contacted Watertite and a gentleman by the name of Artie Milks came to our house to look at the proposed work. Artie understood the scope of work and told me he would have a quote for me the next morning (Friday). Friday passed with no quote as did Saturday and Sunday. I sent Artie a message thinking that he may have made a mistake with my email as I had not (I checked both my inbox and junk email). Finally, on Monday I received his quote which stated it was for four skylights. His cost was very close to a quote from a different contractor so I thought it was correct but because he failed to list the model numbers of the Velux skylights, I sent him an email confirming the model numbers. On Tuesday morning I received an email from Artie saying he had made a mistake and gave me pricing on three skylights instead of four even though his proposal stated it was for four. The additional cost was $4000 more than his original price and more than a competitive bid. I texted Artie asking that he contact me right away but he did not. On Wednesday morning I left Artie a message on his cell phone saying that his numbers were much higher than a competitive bid and asking him to call me right away so we could discuss it. Again, no response. The reason we contacted Watertite in the first place was their excellent rating on Angie's list. They may be great installers but have a lot to learn about dealing with potential customers. If this were my business I would be very upset at with the way all of this was handled, from not delivering the quote as promised to the lack of detail in the quote to the fact that it was off by $4,000 and finally, to the to lack of responsiveness. If people are treated this way in the sales cycle when Watertite is trying to get your business, one has to question how they would be treated if the product was installed and there was a problem. Buyer beware!
    - Richard G.
  • Tim provided an excellent assessment for 20+ year-old roof replacement project.  Along with the expected repairs, he offered several options to ensure adequate internal air flow as preventative measures for future ice dams/leaks.  Right off, I could tell he knew his business and his only concern was the best solution for our situation.  The estimate and scheduling were spot on and reliable.  Materials and disposal equipment were perfectly coordinated.  Communications were always available and responsive.  Very professional, and at the same time, very personable.
    The crew was on time, hard working, and pleasant to be around.  They did a great job, answered any questions I had, and made sure they cleaned up every day.  And considering the age of the old shingles, and how easily they crumbled, that was no small task.  In two days time, they knocked out the 99% of the project.  The only snag was running out of ridge vent on the back dormer.  So, a couple of the guys came back the following Monday with the last piece, after and already long day, and finished  up the project.
    I couldn't ask for a better team.  Thanks (and atta-boys all around).
    - Philip G.
  • Hector did an incredible job cleaning my gutters and power washing my house.  From my initial phone call with him he was professional, on time, and priced just right.  From start to finish, the experience was perfect.  I would highly recommend his services and will continue to call upon him for my gutter cleaning and power washing.
    - MaryJane S.
  • It went well. The owner was very personable, courteous and knowledgeable. His son headed the work team for the job and the work team was very courteous, timely and neat. The job took as long as it was supposed to and the finished product has been very satisfactory.
    - Mary Lou Q.
  • I recommened this company to my brother-inlaw last year and he did a great job. this year my sister-inlaw needed her gutters cleaned and I called for her, he came did a great job and she was very pleased, and will used them in the future
    - robert p.
  • It was a good experience with them. They were excellent. We were very pleased with them. They were great. They came when they said they will be here. I will hire them again. We would thank Angie's List for their reference. Their prices were good too, I had gotten a couple of quotes and their price was the best. We were very pleased with everything they did. They e-mailed me the quote before and then they actually added stuff on the separate quote, so if we wanted to add anything out, we knew exactly what everything was beforehand. The quotes were beautifully written up online and e-mailed to my e-mail address. We will have them next summer too. I do not think anybody could go wrong having them.
    - Karen J.
  • They didn't clean up after themselves, they threw everything all over my deck. I even called the owner afterwards but the gutters still haven't been repaired. The owner did offer to remediate but I am very busy and if it takes more than a few phone calls to get it done, it makes it difficult for me to reschedule. My real issues are with what I contracted for versus what was delivered.
    - Tom F.
  • They were very, very good. The guys were here every day and they worked very hard. The workers were very good and conscientious. They did their job. They were not the lowest priced but they were very good. They got the job done and did what I wanted. They did a good job cleaning up. The roof is doing fine and there were no complications. I would recommend them and I would use them again.
    - David D.
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Roofing Contractors in Upton

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