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Chimney & Fireplace reviews in Townsend

  • F
    GTL Forest Products
    Contacted GTL via telephone, spoke with George in early September.  Asked if he had seasoned firewood available, asked, price and availability.  He sounded ok on the telephone.  We agreed to delivery the next week.  Next week I left a voice-mail.  He never called back.  I called again on Sep 23 and spoke with him.  We agreed on delivery late afternoon of Sep 24.  I asked method of payment, check or cash. George indicated either would be fine.  By mid-afternoon on Sep 24 I called once more to verify delivery and left voicemail.  George was a no-show and never called to indicate that he was running late or was not able to come at all.  Appears from other reviews, they do not need the business!  Stay away from GTL.
    - Gabriele F.
  • A
    Metro West Chimney Services Corp
    Went great.  The tech Gordy was a really good guy and did a nice thorough job, very professional and courteous, and gave me honest opinions and a reasonable quote right on the spot for additional work recommendations.  He was going to be about an hour late because he got tied up on a previous job, but he called me ahead of time and let me know that.  Very happy with this service and would definitley use them again.
    - Philip D.
  • A
    Complete Sweep Chimney Service
    They arrived right on time. He thoroughly cleaned the chimney, and although not on the original order, he cleaned the oil flue too. He charged a fair price for both. What impressed me the most is not how clean he kept the place but the time he spent explaining how my chimney looks and works as well as how to safely start a fire and cleanup the ash in the trap that until then was in an unknown location to me. I would definitely use them again!
    - Christopher G.
  • B
    D R Custom Masonry
    David was very personable, pleasant and friendly. He came over to give us a quote and arrived when he said he would.  He took about a week to get us a quote which was a little longer than he originally stated, but a good sign that he was busy. I followed up on his references from fellow contractors and home owners who were very happy with both David as a person and his work. When coming in the house to work on the fire box, he was very respectful of being neat and unobtrusive and after completion, his work looks great.
    However there were some shortcomings:
    1) He wasn't able to commit to exactly when he could do the work (he provided a 3 week window when he would do the 2 day job, however it wasn't done for almost 5 weeks);  
    2) He used some bricks that I had leftover from another project...which means that as a mason doing chimney work, he didn't arrive with enough bricks to do a small job which he had already scoped out in person; and
    3) A while after he completed the job I found a pile of discarded mortar underneath a bush in the side yard near the chimney. Although I did not see him dump it and therefore I can't be positive it was from him, it appears new and I don't know where else it would have come from. 

    - Kim L.
  • C
    - Chris J.
  • A
    Metro West Chimney Services Corp
    - Rosalie L.
  • F
    D & D Masonry & Chimney
    - Mark E.
  • A
    Jim Sullivan Masonry
    Jim was professional. He kept in contact throughout.
    - David D.
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Chimney And Fireplace Contractors in Townsend

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