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Appliance Repair reviews in Tewksbury

  • F
    Sears Appliance Repair
    The repair man was from L.A.R. Major Appliance Sales & Repair not Sears. I had to wait nine days before anyone came out. He couldn't fix the problem as he had to order a part. I was told they should have the part in a week & would contact me to set up a date to install the part. That was two weeks ago & I haven't heard a word. As far as I'm concerned Sears has fallen so low in so many departments that I loath having to use them. fortunately this is not costing me anything as the refrigerator is under the Sears protection plan.
    - Joan C.
  • A
    Same Day Service Company Inc
    Service technician was prompt, and well informed about the appliance. He was neat covering the surface of the appliance to prevent and accidental scratches as well as covering the floor in his work area.
    - Janice C.
  • B
    Sheehan's Appliance Services
    Oven was reaching temperature but there were a series of baking disappointments that raised an eyebrow. When contacted, the vendor suggested replacing the igniter as they "get old". He also suggested testing the theory by getting the oven to temperature, then opening the door to let it drop and then see how long it took for it to reignite. That seemed to be the problem. So while the oven would reach temperature, it would vary widely waiting for reignition.
    Brian arrived very punctually and did the work in less than a half hour.
    We haven't roasted or baked too much since then but early indications are that things are back to ship shape.
    Do note however, that really expensive igniters go for about $60 on-line and average about $30.


    - William Y.
  • D
    Advanced Appliance Service
    He came out and looked at my washer, which was not spinning. He bypassed the switch and put some wires together, he advised to not wash any large loads. We only put in one half load and after that, it stopped spinning again. I have tried to contact him and left a message, he has yet to return my calls. He says he is available 24/7, I don’t understand why he has not returned my call.
    - Donald P.
  • A
    Ansara Construction
    Out of all the people that gave us estimates Ansara Construction was above and beyond in the planning process.  He thought of and executed things that other contractors wouldn't do unless you ask them.  He ended up getting the same cabinet finishes as the existing pieces, made sure trim was properly matched to existing pieces, and even stained wood when necessary. 
    they did everything in 2 full days, and stayed late to finish the job.  They even finished up late the second night because they had this great molding idea they wanted to add, to finish of the structure that encloses the refrigerator.   Something we didn't ask for and they did anyways and looks great.
    - Karen V.
  • A
    Same Day Service Company Inc
    Very convenient and professional: I needed to reschedule original service date (was in afternoon) that morning .  The comany's customer service operator originally worked around my work schedule and the rescheduling also was convenient for me.  The technician, Wayne, arrived respectful of our home and got right to work.  He was prepared and had contact support of the company.  A thorough check of dryer which was not very old was performed including venting from outside house.  Results were discussed with cost estimate.  On this same visit new drive assembly and  burner coils were installed, and other items to be ordered.  Second convenient service date was by technician, Jeff, also very professional, to install new cycle thermostat and lint screen. It was a short visit and he offered an explanation of energy efficient options on my dryer which I now use.  Deposit payment was made of half for first visit and other half when all work completed on next visit .Our dryer has been operating like new!
    - Mary M.
  • A
    Sila
    After speaking with Bobby on Sunday when we had no heat, he walked me through some potential fixes. When the pilot wouldn't stay lit, he suggested a service call for Monday morning, saving me the weekend rate, which was fine with me. I called early Monday morning, just after 8AM. Peter, the tech, arrived just before 9AM. He confirmed Bobby's diagnosis and replaced the part. He provided some helpful tips and was very polite and professional. 
    His work was completed by 9:45 and he even encouraged me to print out a $30 coupon for the service call. Where else would a tech who arrives within an hour, resolves the issue within an hour, mentions a discount coupon, and is that professional! I will definitely call Sila again.
    - Ben D.
  • A
    Sheehan's Appliance Services
    Our washing machine was no longer spinning the clothes during the spin and rinse cycle.  We called Sheehan's Appliance based on the Angie's List review.  I'm so glad we did!  He wasn't able to come out that day, but made an appointment with us for the next morning.  He arrived on time, worked efficiently and was able to fix (and replace a critical part) of our washing machine that day.  We were up and running in a little over an hour.  Thank goodness, because we had quite a bit of laundry piled up!  I would definitely recommend them!
    - Brenda M.
  • F
    G&G Appliance Service
    I have a Kenmore gas dryer.  The gas was not burning as I could smell gas and there was no hot air.  I did the initial trouble-shooting which consisted of checking the fuse which was good.  Called G&G and they came the next day on time.  However, I had disconnected and moved the dryer to work on and he refused to do any trouble-shooting or diagnostics - other than turning it on even knowing the problem is with the burner.  He was chastising toward me for moving the dryer and would not discuss coming back if I hooked it back up, etc.  And he absolutely would not consider hooking it up himself because he claims he needs to be a licensed plumber to connect the gas line.  In this case he should not be servicing gas appliances and, or he should have disclosed that before coming.
    - William W.
  • A
    Same Day Service Company Inc
    The overall experience was great. I called and set up the appointment and Same Day accommodated me when I wanted them to be there. I received a confirmation call the night before and the technician called me about 1/2 hour before he arrived. He was prompt and arrived within the time period they promised. The technician was polite and very thorough, he explained the repair and the process to me and provided an estimate. He said the job should take approximately 1 hour. The job ended up being more complex than originally thought and it took 2 hours to complete, but the cost stayed the same, which I was very impressed with.
    - Annette T.
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Appliance Repair Services in Tewksbury

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