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Siding reviews in Stoughton

  • C
    PRECISION DOOR & WINDOW INC
    Short story: (we are first time homebuyers/owners) Punctuality & Responsiveness: - Started work 2-3 weeks later than promised - Numerous no call no shows and plenty of good days wasted with excuses - Project was supposed to be done first or second week of November did not finish until 12/23 - Was not able to have our family over for thanksgiving and had to cancel on everyone - Took time out of work just for them to say they be there and cancel the last minute Quality - 4x4 posts are not straight (see photos) - Stairs are held on by 5 screws and they are not secured directly to the 4x4 posts I think they poured footings wrong - Decking has multiple screw holes which should have been hidden and you can see miss cuts they were rushing the job just to get out of there. - Kickers on the stairs have at least a �� inch gap with the front cap (see photos) - Railings were not measured correctly and shift around - J channeling around were old window was instead of full pieces of siding - Globs of caulking found on railings/windows - cap post is not secured - miss cut in decking - One of the windows shifts (left to right) inside the frame there is no draft so I suppose it is okay. When I asked I was told it is because the house was settling. I would think it could of been solved with a shim. - New window screens were painted (see photos) Professionalism - As mentioned punctuality was appalling - Was accused that this was not a high paying job due to the amount of time it took even though they were the ones who kept messing things up and/or not showing up. - Wrong parts ordered or missing. - My wife wanted a plastic barrier installed to keep the dust in they did put up a plastic tarp but it was not as effective as a barrier. - My wife asked them to remove their shoes and they did this almost every time they entered, which was nice and courteous. - They had to leave the job for another job due to wrong parts for the railings. They did return and finish the job within about a week and a half. Pricing - Fair pricing compared to other quotes and for Tony���s project they were not pushy on payment. I did have them do some side work and with that they were, but my grade does not reflect that. - I wanted to see the finished work before I paid him and due to my job that was not until Christmas day. Tony was fine with waiting until after christmas for final payment. Long Story: I want to start off by saying this only reflects the work I asked Precision Windows to do. I did ask for some extra work to be done with some painting and flooring. Tony came in and gave me an estimate for the project I just wanted to get some windows replaced and a way to access my backyard with a sliding door. The back of my house is about 3-4 feet off the ground so I needed a small deck and stairs. I was told the windows needed a month to come in as they were large and had to be custom made which I was fine with. I was also told that the work would begin the last week of October and take about 3 days to finish. I was fine one the price and the original time frame of everything but I asked Tony to let me know when he knew for sure the date. They delivered the materials to my house and put them in the front driveway with no cover for anyone to see/take even though I have a huge garage and the work was being done in the back. My wife was home that day and asked them to move it and she was told that they do not want to drive on the grass (even though they had permission from us) and that it would be too difficult to put in the garage. It was lowes that delivered it and not Precision so it isn't really his company but he should be aware who he does business with reason I mention this will be explained later on. Tony called me told me when it was going to start and I took the day out of work to be here for construction. The crew was a no call no show. I was told the next day of a family emergency. I was a little angry I wasted my vacation time and wasn't even told what happened but I understand life happens. Work did not begin until 2-3 weeks after the day I was told and we wanted to use the space for thanksgiving. During that time we had rain/snow and the materials I mentioned weren't covered I had to go protect it from the weather. I am a first time homeowner so I did not have any tarps or anything to cover material and had to borrow from family. (Which lives in another state) When work started it was slow and a struggle to get them to come. Family issues, weather, other projects all were told me as reasons why they could not come. A 3 day project turned into almost a 6 week project. When we asked them to correct things they either did wrong or improper we were told that we are being to nit picky and that this was not a high paying project. It was like they were blaming us when every delay was caused on their end. Refer to photos of somethings that are still not corrected. Multiple days they did show up and start the work I was told that they ordered the wrong part and they would be back tomorrow and they would not come for a couple days. At the end you can tell they just wanted to get out of there and they rushed the job. Update: After my previous review the company reached out to me and offered to fix the areas of concern from their previous work. It was nice and very professional of them, especially since I had already paid them and the work was completed. I agreed to allow them to work on my house as long as they sent a different worker than previously. They agreed and sent out two guys to come work on my house. Not only did they show up on time they stayed the full day until the work was done. There was no rescheduling, delays, or excuses this time around. They repairs to the previous work they completed included plugging up all the holes in the deck. They fixed the gaps/ miss cuts with my deck using new pieces. They removed the previous caulking which was placed and resealed my windows, caps, and bases on the posts of my deck. They removed the paint from one of my screens and replaced a second screen entirely. The biggest improvement is they resided my house to a color that matches our current siding almost perfectly. The previous siding used was far off from being a match. The extra work took 1 & �� days, they worked full days, and they worked around my schedule to make sure they were there while I was there. Honestly I wish my experience was this way from the start. The follow up work was handled very professionally and they were courteous with my time. I am happy they came out to fix these problems and it shows signs of good customer service.
    - James A.
  • A
    Reliable Roofing Siding & Windows
    I worked with Carol choosing and picking out materials. The job was completed in a timely fashion. Great attention to detail and time management. I will hire Reliable Roofing, Siding, & Windows for my next home improvement project!
    - Justin W.
  • A
    Scullane Construction
    We scheduled Scullane Construction 5 months in advance-they we���re very busy! Working from home, it was comforting to see the work done from the ground up. David answered all questions with patience and offered alternative ideas and methods being sure we understood everything. We were so pleased, we referred Scullane Construction to a relative who used them to remodel a basement and home theatre that was damaged due to severe flooding. The family said the results were far better than the original!
    - Jessica Q.
  • A
    Jeffrey Willette
    I was very pleased a few years ago when he put new siding on my home, and how well it looked after he was done,. It was much warmer during the winter He was the only one I called last week when I needed a new roof on my home, I was more than happy with his fast response and the crew he had who did the job in one day. They were more than professional and fast. They left the area around my home spotless and the roof looks great . I would recommend Jeff Willette to anyone . His crews and work ethics are very good. He stands behind his work.
    - Katharine W.
  • A
    Jeffrey Willette
    Excellent!  Very easy to get in touch with and responsive to phone calls, questions and concerns.  He walked around the house with us everyday to review the day's work.  He gave us excellent tips for ongoing and future upkeep and maintenance of our house and a wonderful referral to a local electrician. 
    - Michelle C.
  • A
    Durable Remodeling
    It went well. They are a local, family-run company that hired local people to work for them. They also used, whenever they could, local manufacturers. For example my windows were manufactured by a local company. They provided good communication each day about the status of the projects.
    - Kelly G.
  • C
    Rhode Island Home Improvement
    It did not go so well. They were professional and knowledgeable, but both their flexibility and price was really lacking. They demonstrated their product, which was good quality, but I can't comment on their quality of work because I did not use them. They really were inflexible in certain things, but were punctual. They did call back and give me a reduced price after I had awarded the job.
    - Kelly G.
  • B
    HERNON CONSTRUCTION
    Called for an estimate on roofing and siding, he returned my call the next day and we were able to schedule a time for him to come by and take a look at the house, he was punctual, knowledgeable and professional, took the time to listen to what we needed done. We received a quote the next day that was $14,000 more than the other quotes we received for the same scope of work. I called and left a message to try and find out the reason for the considerable difference however I never received a phone call back. Needless to say, we went with another company.
    - Heather M.
  • C
    Three Sons Window & Door Inc
    Three Sons Window and Door came by to give me an estimate on roofing and siding, after calling and leaving a message they returned my call within 2 days.  We were able to schedule a date for them to come by and see the house.  They arrived on time however they didn't really ask any questions about what we wanted, he took one walk around the house and then left.  We had specific questions about products, timeline, etc but they seemed more concerned with just taking a look around, not that they shouldn't but a little more professionalism and listening to the customer would go a long way.  We received a written estimate a few days later with a competitive price compared to the others, and also received a couple follow up emails.  We ultimately chose to go with another company because of their professionalism, friendliness and responsiveness.
    - Heather M.
  • B
    Neponset Valley Construction
    I called Neponset Valley Construction for an estimate on roofing and siding, they were very prompt in returning my phone call, we were able to set up and date for them to come by and see the house.  They showed up on time with lots of information about the products they used, they were happy to walk around the house with me and explain what they would do and also listen to what we needed done, they were professional, courteous and knowledgeable about what needed to be done.  We received a written proposal with a competitive price that we were very pleased with.  We called them a few days later and left a voicemail letting them know that we were going to sign their proposal but had some questions that we needed answered first.  We would have loved to go with them because of their great responsiveness and professionalism unfortunately they never returned out call despite multiple calls and messages.

    I am updating my report after recently getting a call back from NVC as well as an apology and explanation about why they did not return my phone calls.  I was glad to see they followed through and their apology seemed sincere.  They were very enthusiastic about making time to see us when we are ready for our next home improvement project.
    - Heather M.
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Siding Contractors in Stoughton

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