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Leader Basement Systems & Foundation Supportworks

Founded 2006 • Angie's List since April 2012

A Rated | 23 Reviews

Description

Leader Basement Systems is the only authorized Basement Systems dealer in the greater Worcester and Springfield, Massachusetts areas as well as the Northwestern part of Windham County in Connecticut. Impressed with the integrity and innovation of the Basement Systems products, president and owner Craig Leader brought over a decade of experience working with Basement Systems into his own dealership in Massachusetts. He is a trusted and valued member of the basement waterproofing network and sets high standards in the organization. If you have basement, crawl space, or foundation issues of any kind in our territories, call Leader Basement Systems and Foundation Supportworks and we'll be there. And with us will come experience and professionalism that will exceed your expectations. After all, basement waterproofing, dirt crawl space, and foundation repair is our business -- it is what we focus on every day. Alternate Phone Number: (978) 563-1361...

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Verified Reviews

A few reviews for this pro…

B

RATED

09/17/2019

My constantly wet basement is now dry! It is almost all new concrete. The section where my well pump, water softener was boxed off and filled with rock and was constantly wet. I spoke to a supervisor who agreed that the drain could extend behind boxed area and covered with concrete. I thought the workers were informed by the supervisor. I told them what I wanted done. When they were finished, ther...

DESCRIPTION OF WORK
Install interior perimeter drain & underground sump pump; drain water.

CATEGORY basement waterproofing,drain pipe

F

RATED

11/22/2016

Smell is still there and something they used gives of a cat urine odor that isn't going away - they have not returned my calls. The system was installed two years ago so any residual smell should be gone by now. The quality of the original work was sloppy at best. The foam they used to "seal" the vinyl to the cement looks terrible and it has "unstuck" from the plastic they used - so it is no longe...

DESCRIPTION OF WORK
Spent $12K on a system to "seal" my basement and to get rid of the damp smell in my basement. With their work, they assured me I'd be able to finish my basement. Well, I can't.

CATEGORY basement waterproofing

A

RATED

02/08/2016

Tim was a pleasure to work with.  He was able to provide an affordable solution to my issue with an uneven pool deck and front walk.  Their poly level system is truly amazing - none of the mess with mudjacking with great results.  Time and team arrived on time, worked their tails off, and were complete in one day.  The finished product exceeded my expectations and the warranty on the work is secon...

DESCRIPTION OF WORK
Leveled concrete pool deck and walkway

CATEGORY basement waterproofing

SERVICE PROVIDER RESPONSE

Thank you so much for your review. I am so glad that we met your expectations. Thank you for using Leader Basement Systems! Desireé Leader
A

RATED

05/08/2015

The guys were great. They arrived when they said they would and completed the job in the estimated two days. They were very courteous and made sure I understand the work that would be performed. They even went over my work plan with me before starting.  When they finished they cleaned up everything to the best of their ability and even went the extra mile to try and put some of the larger applianc...

DESCRIPTION OF WORK
Leader Basement put in a water mitigation system in my basement to prevent ground water from coming in. They installed a french drain around the whole basement with a sump pump.

CATEGORY plumbing,basement waterproofing,wells,drain pipe

SERVICE PROVIDER RESPONSE

Thank you for taking the time to review our company. It is through our customer's feedback that we are able to see what we are doing right, and to also see where changes should be made. We truly appreciate that you chose Leader Basement Systems to do the work for you. Thank you! Desiree Leader
A

RATED

12/09/2014

My husband and I were both very impressed with Leader Basement's Systems  Representative.  He was on time, a contractor himself, no pressure and  he was very helpful in finding a solution to what our basement needed.  I was not at home when the installment took place, my husband was.  The estimated time to complete this job was exactly what we were told. When the installation was complete all debr...

DESCRIPTION OF WORK
We worked with Leader Basement's representative  to address the issue in our Basement.  We had already had some work done years ago with a different company and the problem of a damp cellar continued.  Our choice was to have installed Leaders  Water Guard.  This was done to the entire Perimeter of our basement.   An open area in the basement floor where water was visible was sealed with concrete.  There are three Ports that are used to flush any silt that may build up.  Leader will return within one year and flush the system and we will observe so that we are able to do this ourselves.  The  guarantee is for the life of the house, transferable to the next owner if ever sold.

CATEGORY basement waterproofing

Services Offered

Basement Waterproofing & Finishing, Insulation, French Drains, Sump Pumps, Foundation & Crawl Space Repair, Concrete Leveling

Services Not Offered

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General Information
Free Estimates
Yes
Payment Options
Visa, MasterCard, American Express, Check
Senior Discount
5%
Emergency Service
Yes
Warranties
Yes