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Cleaning reviews in South Hadley

  • A
    Tru-Clear Window Cleaning
    This is the second time I���ve hired Jared. He responded to my call within twenty-four hours and arrived the following day. His work ethic is well-mannered and efficient. He is polite and professional and does an excellent job on my two-story home. I highly recommend him if you need your windows cleaned and screens put in place.
    - Linda R.
  • F
    Global BR Cleaning Services
    Business owner cancelled 3x. Most recent time just 10 minutes before the appointment. His reason is always that I live too far away and he's trying to combine my appointment with other customers in the area. He phoned at 8:50am for a 9am appointment to say his other local customer JUST cancelled so he is turning around and driving home. Clearly this was not the case since if he was really 10 minutes away he'd have just come and done the job. He promised to call as soon as he got home to rebook. Never did. I believe what happened is when he set up his offer with Angies List he made the service area too large and then regretted it. I realize it's a drive to get here from where he lives but as a business owner myself, sometimes you just have to pull up your big boy/girl pants and follow through on the commitment you made to your customer. Especially since he's already been paid. Requesting a refund from Angie's List and will be very disappointed with them if they now tell me I'm outside the 30 day refund window.
    - Valerie Y.
  • A
    The Butler Carpet & Upholstery Cleaners
    I was very happy with the work that Butler Carpet & Upholstery Cleaners did. The gentlemen that came to the home to clean the furniture were very professional and kind. They provided attention to detail and were very quick at cleaning the furniture. I would definitely call them again!
    - Melissa L.
  • A
    A Valley View Window Washing
    First off, this interaction with Tryggvi and Tim proved to me that you get what you pay for. The interaction started off with timely communication with Tryggvi. A couple days later, him and Tim arrived to my house, asked about my needs and wrote up a estimate on what they needed to do to get the job done right. My wife and I are new to the area and just purchased the house. It was pretty clear that the windows haven't been cleaned for some time or ever. Because of this, the cleaning process was going to be more intense. Tryggvi and Tim didn't hide this fact which told me they were stand-up people. They arrived one week later - on time and ready to work. They spent the entire day ensuring my house was transformed from a great house to an AWESOME house. These guys paid attention to every detail and took pride in assuring every window was perfect. When it wasn't perfect, they apologized and explained why. No lie, this was some of the best customer service I've ever received from a vendor and they won a customer for life. All in all, they weren't the cheapest estimate I received to clean my windows, but if you want the job done right with care and pride, spend the extra 20-25% with these guys because you'll be happier with the overall outcome which will likely save money in the long run.
    - Michael M.
  • A
    A Valley View Window Washing
    Tryggvi did excellent work, he was easy to work with, reliable thoughtful communication -- and he provided helpful advice on our screens and windows (the old aluminum screens can cause damage to windows over time).
    - Stefan K.
  • A
    CITY VACUUM
    City Vacuum recently moved to Chicopee. They were recommended to me by
    an acquaintance and I am so glad that she recommended them to me! I had
    an old Hoover Windtunnel vacuum that I believed just needed a belt, but I
    was unsure and most vacuum repair places I could find in the area did
    nothing on site and would charge you $40 - $60 to send it out to be
    checked. The owner/operator of City Vacuum told me that he only charges
    $10 to check out and item, and did some diagnostics with me over the
    phone. I went in on a Saturday morning and he fixed my vacuum
    (installing a new belt) in about 5 minutes. The cost was only $20, which
    included the cost of the belt, his labor, and 3 additional vacuum bags
    that I purchased. I could not be more pleased with the service I
    experienced at City Vacuum!
    - P S.
  • A
    Dustbusters Duct Cleaning and IAQ Services LLC
    Joe  took the time on the phone to talk me through something I knew little to nothing about.  In 30 years of owning homes I had never had my ducts cleaned - but I did live in new or newer houses.  But he was so sweet and squeezed me in because my washer and dryer were being delivered and I wanted the dryer to work.  But January is a very busy month for them.  He came with an assistant he was training and he was such a pleasure to talk with and also a good teacher of his assistant.  I am now thinking of having all my ducts cleaned with him later this summer.  Joe is honest and did a very very good job!  Would use him again in a minute!
    - Joan H.
  • A
    Aldenville Rug Cleaning
    Very thorough and professional. They reviewed the choices I had, especially for the troubled areas that needed extra work. They showed up on time, put all the furniture back in place and were right on target with the time needed to do the job. The carpets came out amazing!
    - Andrew B.
  • A
    Dustbusters Duct Cleaning and IAQ Services LLC
    We contacted  Dustbusters about 2 weeks prior  to schedule some cleaning, We had just recently purchased our first home and  we were not sure if the previous homeowner had ever had it done . I spoke to Mr. Escalante on the phone who went over what was involved and the price and scheduled them to come out. Lester showed up right when  Mr. Escalante said he would between 8 and 845 am . He promptly went over what he was going to do and offered to clean out my dryer hose (we declined as it was new). He explained everything he had to do and made sure I was satisfied with the work described before proceeding.
    He was very considerate to be aware of my pets too. made sure I knew he had to have the door propped so I might want to close my cat away so she didn't get out.
    Lester went straight to work and even came and got me to show a small hole in my foundation.
    .
    After he was finished he went over everything again made sure I was satisfied.
    Very professional and  efficient.
    would definitely use them again !!!!

    - Brent R.
  • A
    Aldenville Rug Cleaning
    The results were beyond my expectation!  I had neglected my carpet far too long, since the rooms were not 'common areas'; I never dreamed that a professional carpet cleaning would be so much more effective than my penny-pinching DIY efforts over the past decade.  My carpet is 20 Y.O. and looks like new!  Even the "traffic" spots have disappeared! 
    Rob and Paul were professional, efficient, and done within an hour.  (I had already cleared areas of most all furniture prior to appt.)   The results are excellent!
    Once I shift my furniture, I plan to schedule them for my other 2 rooms.
    (I no longer need to fret about not saving fast enough for hardwood.)
    - JoAnn B.
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Cleaners in South Hadley

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