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Auto Service reviews in South Dennis

  • F
    Premier Volvo (Hyannis, Ma)
    It is going horrible!  The dealership never ever ever calls when they say they will.  For example, I was supposed to get my car back yesterday but they never called.  I called them at 5:00 and was told the Service Manager would call me back within an hour.  TWO hours later I received a voice message apologizing for the late call and that they were leaving for the day but I would receive a call to 'explain' what is happening with my car at 8:00 the next morning.  It is now currently 12:40 and guess what... ...  NO CALL.
    I have contacted Volvo Headquarters and have a case open with one of their representatives but (sorry Anne) she's useless.  She acts as a middle man between me and this mysterious Regional Manager (who refuses to speak directly with me)  I have asked, then begged to be released from the remaining half of my lease because clearly the car has a random radio problem that seems like no one can fix.
    Anne relayed the message to me that the Regional Manager has denied my request to be released from the lease... I just don't get it. What is the big deal???  Do they want to fight?  I have always though fairly highly of Volvo but the way they have handled my situation has seriously changed that.
    All I want is to be treated like a valued customer... be called when I'm told someone will call me... and for once and all have my radio fixed or be released from the remaining months in the current lease.
    This Dealerships Service Department (or lack there of) rates ZERO STARS!!

    - Beth G.
  • D
    Balise Ford Of Cape Cod
    Worst experience ever! They had factored our rebate in twice thus having us being quoted the wrong price. If it had not been for the finance representative, I probably would've went to a different dealership.
    - Susan E.
  • A
    Hyannis Scion
    They are amazing to both buy or car or have your car serviced here. They stay on top of everything. We stick with them. They will even give you a ride home or to work if you are having your car serviced by them!
    - Susan E.
  • A
    Nauset Auto Service
    They were very good and I was very happy with their service. I was able to drop the car off and they called me when it was ready. It was ready in a couple of hours. When I called them on Monday, they were able to take me on Tuesday; I didn't have to wait. The gentleman I dealt with, Keith, was very accommodating. They called me before they did the work so I knew what the cost was going to be and what needed to be done. I thought the price was fair. I absolutely would use them again.
    - margaret g.
  • A
    Nauset Auto Service
    They have been very good so far. I have been taking my car to them regularly once every 12000 miles. They seemed very honest and were trying to please me. They gave an appointment basically when I needed it and did not place me on wait forever. They were not pricey. I used to go to another service provider who was terrible. They were a rip off and hence I left them. I once went to them to get my air conditioning checked out. They checked out and charged me $200. The charger in the system was blocking and so I went back to them. They charged me another $200 for analysing the problem the second time. They gave me an estimate of $1800 to do the job. They even took away the pop corn machine that upset my wife.
    - WW B.
  • A
    SafePro Auto Glass
    All went as well or better than promised. Won't know quality for awhile.
    - Donald H.
  • A
    Safelite AutoGlass
    unknown
    - Judith W.
  • A
    DON & DAVE'S AUTO & TIRE
    unknown
    - Joe D.
  • A
    Peck's EXIT 7 Automotive
    .
    - jennifer r.
  • A
    Nauset Auto Service
    unknown
    - George L.
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Auto Services in South Dennis

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