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Pediatric Care reviews in Somerville

  • A
    They are wonderful - easy to work with, provide great care, great and efficient billing, very nice and helpful office staff, friendly nurses, dedicated doctors, access to 24 hour nurse line for issues that occur off hours. HMVA was suggested to us by family whose kids have all gone there. We go there, and some of our closest friends go to HMVA Pediatrics. We've all been more than pleased.
    - Barrie T.
  • A
    So far so good. We love the doctor and the staff. When we had a question about insurance covering something, the office manager went out of her way to help us find the answer. Definitely recommend the office in Somerville. Dr Kruskal answers all our questions, no matter how small, and he is very reassuring - always asking how we as parents are doing. The nursing staff is great too.
    - Heather W.
  • B
    In short, the doctors are wonderful but the office staff and individuals who pick up the phone are horrible.
    Dr. Osler was gentle and very attentive to my son who generally hates the doctor's office. All of the doctors we've seen here are excellent physicians with wonderful bedside manner. I recommend all of them!
    However, each time I call CHA in the morning to get an appointment, I am put on hold and no one every picks up the phone. I cannot get through to anyone until I call at 10:30AM or later. This has happened each and every time I've called in in the morning and is a major cause for concern because if my son had a serious problem in the early morning, I would be unable to talk to a doctor or nurse at CHA Broadway Health Center, and my only option would be to go straight to the emergency room. I should be able to get in touch with a physician, nurse, or even office staff when I call in to my doctor's office, but here I am unable to.
    When I brought up this issue to the receptionist, I was simply told that they were understaffed and there was little they could do about it. Additionally, the receptionists do not look up at you, greet you warmly, or make eye contact with you when you approach the desk.

    - Seema R.
  • A
    They are always friendly and a very convenient location for me and I love that I can I have my primary care doctor, my OB and pediatrician all in one location and all of my doctors know each other. They are also good about communicating and they're also very accessible by phone and have an online system with great communication, answers all questions and they're very responsive.
    - Emily L.
  • A
    We have been seeing Dr. Marcia Dworkind for our newborn. She has been great at all the appointments we have had. She really wants to get to know the baby as well as the parents. She is also very supportive with breastfeeding and recommends several lactation consultants and breastfeeding support groups. When the newborn does not gain enough weight, she recommends that you work with your lactation consultant rather than suggesting formula.
    - Carina S.
  • A
    I also like how this practice has urgent care hours on weekends and holidays, as well as many sister offices all over Greater Boston. So if my daughter needs to be seen quickly, it can happen! I also like that they have the lab and other resources in the same building, and its right next to the Davis Square T Station!
    - Brett W.
  • A
    Great appointment. We arrived. The staff checked us in and took our information. This took about 2 minutes. We then went to the waiting room and waited about 5 minutes when we were called in. Since we were there for our first appointment, the nurse took our son's weight and height. She was very friendly and is great with infants.

    We then switched rooms and met Dr. Punkochar who is friendly and very good with infants. She did a quick eye and ear check and quickly looked over our son. Most of the time was spent asking us about his eating, sleeping and bathroom routines. She is reassuring to first time parents and has great bedside (cribside?) manner with our newborn son.

    Scheduling an appointment was easy. They give us a printout with all the appointments scheduled and what we should be doing. It is helpful for new parents.
    - Stephen L.
  • A
    They are very responsive and it is very easy to get an appointment. They are very friendly and they remember you. We had some surgeries done by them and we have had good experience with them. We have been using them for about six years. They are not always on time, but the pediatrics is on time. I would recommend them.
    - Nathaniel W.
  • A
    unknown
    - Michelle S.
  • A
    It went great and I've been going there for 16 years. Wayne is the doctor and he not always on time because he spends time with his patients. (And thats good thing)
    - Benjamin G.
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Pediatricians in Somerville

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