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Gutter Repair reviews in Somerville

Real People ~ Real Reviews ~ Real Results

  • They did work, poorly, that they were not contracted to do, and did not finish work that they had agreed to do. I had two great copper downspouts attached to my copper gutters. One of these downspouts was loose and needed to be re-attached to the house with a particular type of bracket. They did not do that reattachment, they also did not properly reset the downspouts. Instead, for the one that needed to be reset and reattached, they took two pipes that were fine being loosely screwed together and did a horrible soldering job to join them into a single unit. This soldering was not discussed before and it had the effect of oxidizing the pipes and looks awful. THEN they went and soldered up a downspout that was in no way related to the repairs requested. This work they had not been contracted to do. It was in a sense an act of vandalism as they joined up these pipes in a sloppy soldering job that oxidized the pipes and made a mess of things. One contractor I have talked with has suggested that I buy all new downspouts. The price to repair their vandalism may cost more than the initial job.
    - Jim C.
  • I needed a quote and I believe that it was the principle who came to see the property. He arrived about 20 minutes late during which time I did call to make sure he was going to arrive. He took the appropriate notes including my email address. The initial calls to the office was not impressive as the receptionist did not sound very competent. Two weeks after the appointment, I called back to see if there was a quote forthcoming but as it stands now a few days later - nothing. I guess as with many contractors, they decide and cherry-pick, that you're not worth the courtesy of a response whether they are interested in the job or not.
  • Very, very well. There were some weather delays, but they came when they said they'd come (except once they were a day late and once a day early); the work was extremely well done (they fixed a couple of small problems and one big problem that no one else has been able to fix in the 30 years we've owned the house); the workmen were professional and friendly; AR did several small extra jobs at no extra charge; their daily clean-ups were impeccable; and they didn't even annoy my neighbors, who can be very touchy. Andre, AR's owner, was easy to talk to and work with, and in one case he took FULL responsibility for a mistake--in failing to anticipate a problem--that he could easily have argued about or refused to do. As to price, I have little to compare with, but my impression from speaking to friends is that his prices were fair, indeed more than fair when I think of the attention given to details and the small extra jobs thrown in for free. We were more than satisfied and will definitely hire AR again. This was the best contractor experience I've had in decades.
    - Thomas T.
  • Boston Roofing and Gutters was great to work with. They responded to my request for an estimate very quickly and they were able to come a few days earlier than originally planned to do the work, which was great for me. The individual who did the work, Manny, was very personable and very easy to work with. He did an excellent job on the repair and did a good job cleaning up. I would definitely hire Boston Roofing and Gutter again.
    - John O.
  • These guys are exceptional. We called Farina Roofing to come take a look at our roof which was in need of replacement. Ricardo and Rafael came out promptly to inspect the roof and provided us with an estimate right away. Their professionalism was unparalleled to other companies we met with and we were even more impressed by the quality of their work. Their crew was excellent and we are so pleased with the outcome. We definitely recommend them for any roofing project and would hire them back in the future.
    - Marissa R.
  • Great! He came when his schedule permitted and sent a bill after the fact; we never knew he was there, but everything was resolved well. Much better than our previous use of one of the mega-vendors with subcontractors.
    - Dan S.
  • Souza is fantastic! Our house needed both exterior carpentry repair and painting and internal painting. Souza did a great job on the inside painting, easy enough. But the trim all around the exterior of the house had some rot and needed to be replaced. Not all of it but a lot. We knew that there might be more rot than met the eye, so Souza gave me an estimate for what could be seen. Sure enough there were additional sections that needed to be replaced. Souza first showed me what they were, and what the incremental cost would be to get my approval before doing to work. The work spanned almost 2 weeks. They started each day at 8 AM, were totally unobtrusive (including having their own port-a-potty placed in my driveway), were quiet, no music, and cleaned up the job site entirely at the end of each day. Magnificent outfit, you'll be wise to choose them. Brian in Somerville
    - Brian O.
  • It went extremely well. Fabio came out the day after I called to estimate the work. He supplied the estimate the same day with the timing on when he could complete the job. He began the job right on schedule. He and his team were prompt, took care to ensure that there was no impact to the property other than the repair being done. It was a multi day job. All materials were cleaned up at the end of each day. All in all everything went smoothly and the proof is that the leak is gone.
    - Kelli S.
  • Chris seems like a very nice guy, but is a total flake when it comes to business. He is extremely hard to contact (does not return calls, answer emails) and was unable to give and adhere to any type of schedule. We wished we had taken other, similar reviews into account.
    - Kathleen O.
  • Upon my first call to them, they responded quickly. When I asked for a quote, they provided ALL information the first time as well as a copy of the liability insurance. Everything was spelled out. And when we met to go over the project her was on time and professional. I was very impressed with the professionalism and customer service. VERY impressed. I am a business owner myself so I appreciate his handling of this situation.
    - Brenda P.
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Gutter Repair Contractors in Somerville

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