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Somerville Computer Repair Service Articles

Why doesn't my flash drive have any free space?

Nearly everyone has run out of space on their flash drive at some point. One highly rated provider explains why this happens and what you can do about it.

How to troubleshoot computer problems

Is your issue with the hardware or software? Does your computer have a virus? Follow these steps to identify the problem and learn how to fix it.

How to tell if your computer is failing

Every computer fails eventually, it’s just a matter of when. One highly rated provider breaks down the different types of failure and how to identify them.

10 reasons your computer may be slowing down

Whether you use a PC or Mac, everyone’s computer slows down eventually. One highly rated provider shares 10 reasons your computer may be slowing down.

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Somerville Computer Repair Services Reviews

F
"My dealings with
Somerville Computer Repair Services Provider Name Locked
and his associates,
Somerville Computer Repair Services Provider Name Locked
and
Somerville Computer Repair Services Provider Name Locked
, were cordial and trust-based for about a year, at which point my old PC crashed and could not be rebooted.
Somerville Computer Repair Services Provider Name Locked
recommended replacing it with a refurbished PC that he said he?d procure from ?a trusted source,? as this would be ?more affordable? for my budget. Having been unemployed with only freelance income for over a year, I agreed. Things then began to take a troubling turn.
Somerville Computer Repair Services Provider Name Locked
brought over a PC model different from that specified in our prior communication about the transaction and not suited to my physical space. He said he had ?nothing else? to give me and suggested that, if the machine wasn't acceptable, I could "check e-mail from the library"--an impossibility, given my need for almost constant online access--until such time as he might locate what he'd promised in the first place. Left with no viable option, I agreed to try the machine provisionally, whereupon he proceeded to put in seven hours of onsite labor. At 9 p.m., I asked
Somerville Computer Repair Services Provider Name Locked
to leave, as I was worried about the amount of time being expended on issues that were still unresolved. The PC's malfunctioning only intensified in the days that followed. I contacted
Somerville Computer Repair Services Provider Name Locked
and asked him pointblank how much time had been expended in total so far, both behind the scenes and onsite. He gave a figure in the neighborhood of 20 hours, at which I recoiled, telling him in no uncertain terms that this was way beyond my means yet I still had no reliable PC.
Somerville Computer Repair Services Provider Name Locked
said he didn?t think it was worthwhile troubleshooting the PC further and strongly urged me to try a second refurbished machine, implying that the labor accrued so far (and my investment) could be at risk if I were to start over with a new machine, as I was proposing to do. He seemed eager to reassure me that he was committed to an outcome that would be both successful and ?fair," even telling me that he would "void out" the 20 hours so that we could start anew. The second PC from
Somerville Computer Repair Services Provider Name Locked
?s original source didn?t work any better than the first one. First, it had a nuisance issue: plugging/unplugging of a cable into a port was required for certain restarts.
Somerville Computer Repair Services Provider Name Locked
called this an ?unfixable
Somerville Computer Repair Services Provider Name Locked
,? though another computer consultant, whom I called in for a second opinion, was able to correct it in five minutes. Still, other problems persisted, and new ones developed. Now faced with costs from both the outside consultant and
Somerville Computer Repair Services Provider Name Locked
's time spent on the second refurbished PC, I e-mailed
Somerville Computer Repair Services Provider Name Locked
, stating my wish to return the faulty PC and purchase a new machine. Rather than reply in writing,
Somerville Computer Repair Services Provider Name Locked
engaged me in several long phone conversations, during which he reprimanded me for not being ?collaborative? and criticized my personal communications style. He further advised that the PC was not his machine but rather mine, and that he?d merely ?picked it up? at my instruction. He said he regretted my ?bad luck? but that ultimately he expected to be compensated for his ?hard, good-faith work? to try and make the PC reliable. Despite my repeated requests,
Somerville Computer Repair Services Provider Name Locked
declined to provide an interim cost estimate, saying he preferred to wait until the project had concluded and ignoring my objections. Ultimately,
Somerville Computer Repair Services Provider Name Locked
sent an invoice for more than $1,700, in which he failed to break down the cost components intelligibly. Instead of itemizing, e.g., for data transfer and troubleshooting, he provided a ten-page journal-like account of my ?concerns,? interspersed with long lists of software programs. I told
Somerville Computer Repair Services Provider Name Locked
that the amount was outlandish, especially as I still did not have a reliable PC. In response to my confusion as to how the 20 hours that he'd said he was voiding out earlier had somehow gotten reinserted,
Somerville Computer Repair Services Provider Name Locked
stated that the cost of setting up the first (defective) PC had been "transferred" to the work for the second one. Around the time that I received the bill, the PC started crashing every few minutes. Unable to do my own work, and anxious to avoid adding to the already mindboggling total that
Somerville Computer Repair Services Provider Name Locked
was charging me, I again enlisted another tech person. He troubleshot the PC remotely and said that he was shocked to find old Java programs, which posed a security risk, and other, incompatible programs, all of which
Somerville Computer Repair Services Provider Name Locked
had neglected to remove from the PC before delivering it or while setting it up onsite. The outside consultant cleaned up the PC, whereupon its performance improved. After I conveyed my disappointment at the sloppy preparation of the PC to
Somerville Computer Repair Services Provider Name Locked
, he threatened to
Somerville Computer Repair Services Provider Name Locked
me in order to collect the $1,700+ that he claimed I owed him and stated that he?d
Somerville Computer Repair Services Provider Name Locked
late fees as well. He said that if I'd sell him back the PC and include software that I'd purchased, he'd reduce my bill to $880. (My own offer, to pay him $635 to cover the cost of the used PC and the $500 cap that he had himself proposed earlier on condition that he get the PC to a level where it was reliable, was rejected.) I agreed to the $880 under duress, as I could not afford the legal assistance I felt I would need to fight him. I subsequently bought a brand-new computer, which another tech person set up in a fraction of the time that it had taken
Somerville Computer Repair Services Provider Name Locked
and his associates, and for about a third of the cost.
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A
"
Somerville Computer Repair Services Provider Name Locked
is incredibly responsive.. which is key for me. It is hard to live these days without a working computer. He came the day after the call, which was fine, as the computers was still working at the time. This was more of a preventative measure. He is extremely pleasant to work with..... I think his prices are slightly higher than others I have used in the past- but I would definitely call him again."
A
"
Somerville Computer Repair Services Provider Name Locked
was competent and quick, and seems to have a deep understanding of all kinds of technical support, applications, and networking. He is very much in demand for house calls, but always answers voice mails in a timely way, and rarely interrupts work to take calls. His manner is charming and courteous, and he seems totally trustworthy."
A
"Very happy with service provided.
Somerville Computer Repair Services Provider Name Locked
did a great job cleaning up damage from a very nasty computer virus. He was not able to restore functionality of Internet Explorer but came up with a workaround that lets me access the INTERNET, and we talked through options for getting Explorer back on line. Will hire
Somerville Computer Repair Services Provider Name Locked
again when I decide which option to pursue."
D
"Requested services for a
Somerville Computer Repair Services Provider Name Locked
and paid upfront. Tech came, admitted that he has NO EXPERIENCE on
Somerville Computer Repair Services Provider Name Locked
's and was "a little afraid" of opening our computer?! We insisted that only a
Somerville Computer Repair Services Provider Name Locked
specialist work on our computer. After reviewing our invoice, he noted that it specifies we have a
Somerville Computer Repair Services Provider Name Locked
(WE knew that!) and that we were UNDERcharged $80. We spent the next 2 HOURS on the phone with
Somerville Computer Repair Services Provider Name Locked
trying to resolve the situation! We simply wanted our money back but the phone agent would not do it: could only be done at a store location (Best Buy)! Best Buy manager was apologetic and promised that we could have the services we initially requested at the price we were initially quoted (WOW, some actual customer service). When the ONLY
Somerville Computer Repair Services Provider Name Locked
TECH arrived to finally do the work, he was unable to finish because we did not have a password for the wireless network (neighbor's) which we SPECIFICALLY asked if we needed, since we knew we could not get it whenever the tech was there! Absolutely hopeless!
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A
"I am very pleased with the website
Somerville Computer Repair Services Provider Name Locked
designed. He had written information and clear terms for each step of the process, and he was patient with my relative lack of experience in this area. Since I (was) a beginner at web design,
Somerville Computer Repair Services Provider Name Locked
explained choices and what he would do in clear and understandable terms. He provided ample references and examples of websites he had designed.
Somerville Computer Repair Services Provider Name Locked
's fees were competitively reasonable and he was precise about extras- i.e. additional photos at $5 per image. I appreciated his availability and responsiveness via email or telephone, and he provided good options in design. His suggestions were helpful and were backed up by good information and experience. I also appreciated his honesty and integrity throughout the process. The job was done in a timely manner, and he provides 24/7/365 technical support.
"
A
"This place is great. I have used them a couple of times and they are always reasonable and very helpful. I had a laptop and a desktop frozen with viruses or other problems and
Somerville Computer Repair Services Provider Name Locked
had them both running like brand new within a day or two. I highly recommend this friendly and knowledgeable establishment."
A
"I was completely satisfied with his work and most importantly know I have a resource who can help if I need something later related to the computer I bought from him. He has consistently provided top service in the 3 years I have been hiring him."
A
"The owner,
Somerville Computer Repair Services Provider Name Locked
, did them all very well.
Somerville Computer Repair Services Provider Name Locked
was polite, trustworthy, dependable, always courteous and worked with me until everything was working correctly. I strongly recommend him. He is a good person."
A
"
Somerville Computer Repair Services Provider Name Locked
was a lucky find! I had been unable to reach my regular tech-support person over a period of weeks. Meanwhile, worrisome messages, mainly "IE has stopped working," were cropping up on my PC with increasing frequency, causing freezing, closing of webpages, etc. I ran across
Somerville Computer Repair Services Provider Name Locked
's ad in a Google
Somerville Computer Repair Services Provider Name Locked
. He arranged a remote session with me for a couple of days later, despite it having been a holiday weekend. I stayed online during the process and was impressed with how many useless/antiquated programs(some of which were evidently hazardous to the health of my PC) that
Somerville Computer Repair Services Provider Name Locked
was able to identify. He has a straightforward, interactive communication style; I found him easy to talk to and a ready source of helpful suggestions regarding backup, virus protection, preferred browser, and other topics. His breadth of knowledge and expertise are evident.
"

All Computer Repair Services in Somerville, MA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings Join Angie's List Now!
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1866HELPTECH.com

1912 Dandridge Dr
Columbus, OH

24/7 MC Tech Support

242A Hampton St
Auburn, MA

A A COMPUTER & VIDEO REPAIR

328 BEACON ST
Somerville, MA

ABI Solutions

65A Main Street
Hudson, MA

ABS Technologies, Inc.

414 Winthrop Street
Taunton, MA

ACCESSIBLE COMPUTER SVC

35 OSGOOD ST
Somerville, MA

Ace Home Medics

143 Main Street
North Reading, MA

ACT Secured Recycling

15 UNION ST
Lawrence, MA

ADAM FROST COMPUTER SERVICES

40 FLORIAN ST
Roslindale, MA

Advanced Network Connections

290 Turnpike Drive
No. Easton, MA

Affordable Internet Technology

PO Box 165
East Walpole, MA

After Hours Computer Repair

We Come to You!
Duluth, MN

AGC ELECTRONICS

132 Heath St
Somerville, MA

AKA COMPUTER SOLUTIONS

1540 Bedford St Ste 1
Abington, MA

Alexander Technical Resources

Corporate Location
Atlanta, GA

All Business Technologies

968 Hancock St
Quincy, MA

All IT Host

60 State St
Boston, MA

All Modern Technologies

31 Booth Road
Dedham, MA

AMARAL GROUP

231 HOLLAND ST
Somerville, MA

Amvean

102 Madison Ave
New York, NY