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Door Installation reviews in Shrewsbury

  • A
    Talked to Greg on phone and got quick response and estimate during the weekend. The quotation is reasonable. Once the work started, it went very smoothly and quickly. The team started with the patio door, entrance door, and several windows and finished in 2 days. Everything fit perfectly after installation. Siding work took about 1 week to complete - removed old wooden siding and added new vinyl siding. Greg fixed some rotten board underneath and replaced with new ones. The siding looked great and the overall quality was excellent, some details were addressed after discussing with him. Daily cleaning was also great. Tall chimney was a challenge but they did a great job in just a half day. I felt secured and confident working with them. During past few weeks after work completion, I found the rain water draining is working much better than before; no worry about any leak and rotten siding, board, window sills, etc. The entire house exterior looks refreshed and I got a lot of compliments from neighbors - thanks for the professional work by Greg and his team.
    - Wei Y.
  • A
    We had Solid State Construction install new James Hardie siding, new Simonton windows, and a new entry door and storm door. This was our first large home improvement project ever, and the entire process was relatively painless. The initial estimate was very straightforward, and they were happy to visit multiple times to get all the details nailed down. Their final price was competitive based on the two other estimates we got, and we were comfortable going forward with them based on the work they did on another house nearby. Solid State was also very responsive with requests for changes, even after the project started (storm door, crossbeam, etc.). The project started during the expected time-frame, and they completed it much quicker than originally thought. During the installation, their crew was extremely friendly and were very open to accommodating our toddlers nap-time schedule when needing to be inside the house for window installation. They did a great job addressing all our questions and at the end of the day, we only had a few minor issues that had to be taken care of, which they handled promptly. They also did some things that they didn't have to do such as install new front lights that we didn't get delivered in time for their electrician to install when he was there. The only leftover things that we could possibly complain about was just that one of our front door railings was broken off its brackets during the demolition, but it was understandable since it was already loose...but it would have been nice if they had a welder on staff to fix it in case it was actually something that we had a problem with. The other minor issue in the end was a thorough cleanup, but in retrospect, I think they did a pretty good job cleanup considering the scope of the project. All in all, we are extremely happy with the final results and would recommend them with no reservations. If we ever decide to replace our deck or get new roofing, we would not hesitate to contact them again.
    - Eric C.
  • A
    The process was great from initial conversations with Leo to the end results. Leo is super responsive via phone or email and a pleasant guy to deal with. You can tell he cares about the work he and his team do. Once the crew got here, it took them about 2-3 hours to finish the project. They were great guys, I got the sense they enjoyed and took pride in their work. They did a thorough job of cleaning the area before and after installing the new door and they kept me informed throughout the process. It's always nice dealing with companies who care about their work and their customers. I would never hesitate to call these guys again.
    - Adam C.
  • A
    It went very well! John T. is a gentleman and true professional. His knowledge level about everything he does is outstanding! His integrity, intelligence, professionalism, and regard for the customer are second to none. The people on his crew are also fabulous! We will have him return to perform additional work.
    - Joe R.
  • A
    Everything was done very well and carefully over three month period (a lot of work was needed). Bill and Billy were very responsive to what I wanted accomplished and always arrived on time on the dates they indicated they would arrive. I really don't want to give them this excellent review because I have yet more work that needs to be done by them and this review might just encourage others to want to hire them and give me more competition for their services. You can't go wrong with this father and son team.
    - Errol E.
  • A
    Bob works alone, and I stayed inside most of the time, yet he was very good responsive to my requests and needs, and very good about keeping me informed about what he was doing and what else he could do. Honestly, it was a real pleasure to have his help! Bob isn't cheap, but I give him an A for price because I received full value for my money. Highly recommended.
    - Harold N.
  • A
    I emailed Bob through his website,providing photos of the work that needed to be done.  I received an
    instant auto reply saying that he was interested in my job but that he may not
    be able to respond immediately if he is busy on another job, so I was not concerned
    when a few days went by with out an answer.   Six days later he
    responded to my email with his rates, terms and dates of availability, and then
    we spoke on the phone the next day to schedule the work later in the
    week.  The day of the work he called to say he was running a little late, which I
    greatly appreciated.  I don't mind a slight delay or change in schedule as
    long as I am kept informed.
    Bob was professional, courteous, and knowledgeable.  When he arrived, we
    reviewed what needed to be done, prioritized the work based on my budget, and
    he kept me updated on his progress throughout the day.  When he was
    finished we walked around reviewing the work that was done and discussing my
    options for other improvements and repairs on my property.  He was very
    easy to work with, finished the jobs within the expected time frame, and stayed
    within the expected budget.  As promised he emailed me a detailed paid
    invoice that same evening, and put in writing the estimated number of hours it
    would take him to complete the other jobs we discussed.

    - Karen I.
  • F
    I emailed on Monday, June 29th, per the provider's request when I called the number and caught him while driving. I immediately emailed details of the project we needed help with, and as of Thursday, June 2nd, no response. How long is an acceptable time to wait for a return email to give a prospective customer some kind of answer, whether the job is wanted or not? I know if I waited three days to call my clients back, I'd be unemployed.
    - Christine S.
  • A
    Would definitely use them again.  Was able to come out quickly to house and fix our old garage door opener.  After initial job, was found to have some problems with connections due to corrosion.  They came out to house a second time and fixed these as well at no additional charge.  Now the opener is working better than it has in years.  
    - David F.
  • A
    From the moment I started communicating with Mr. Handyman of Central MA, my phone calls and questions were answered promptly.  Plus, there was a short waiting period from the time I ordered the service and when the service was done.
    The services, limitations, and initial costs were explained clearly and in-detail before I committed to hire their services, sent via Email, as well as, provided by the contractor when he arrived to do the work.
    The contractor arrived on-time.  The grounds were wet.  He entered my home with covers on his shoes so he wouldn't dirty the flooring.  Once in the house, he changed to a dry pair of shoes.
    He was very friendly and analyzed all possibilities on how to complete the work, and suggested best quality and less costly ways on how the work can be done, and he left it up to me to decide whether I wanted to choose the right way or quick way.  He was also very considerate of my property when doing the work. 
    The repair work and door installation shows that the contractor was an expert craftsman. He did not take short-cuts. The finished work of the replacement bi-fold doors was done better than the original work he replaced.

    - Pamela S.
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Door Installers in Shrewsbury

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