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Periodontia reviews in Saugus

  • A
    This was actually my second visit and I figured I should probably give her a review since I really like her office. However on my first visit when I was filling out the paperwork, I realized I lost my insurance card but since I had 2 co-workers already using her services they took the time to lookup my information for me. They do email and text reminders which is great for folks like me who constantly forget stuff. In fact this was a reschedule because when they called to confirm my last appointment, I had the wrong date listed on my calendar. They were easy going about setting up this new appointment rather than giving a disapproving tone because of my mistake. As far as the 2nd visit went, I was seen within a minute or two of arriving. The hygienist was friendly and asking about any dental concerns including one I brought up at the last visit, which shows me she actually reviewed my file before seeing me. I also inquired about a new night guard and by the end of my cleaning they already had my insurance info on it and my total out of pocket cost should I choose to get one. BTW the hygienist works fast but never once did she nick my gums Everyone is warm, friendly and caring. Every step of the way they take the time to make sure you're comfortable and explain what they will be doing so you understand the process. Overall my experience shows me they value my time as much as theirs, they care about their patients as people, not just another file and I've never felt that they are trying to sell you something you don't need.
    - Caitlin C.
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Periodontists in Saugus

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