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Towing reviews in Saugus

  • A
    Sal's Auto & Truck Repair
    They towed the car from our driveway, fixed it in time. Sal is very responsive and lets you know if the repairs will go above the estimate. Works with your auto insurance to save you the pain.
    - Sanghamitra C.
  • A
    Island Auto Repair
    Recently found this Gem in the heart of Worcester. I'm a single mom and needed Lots of work done to son's car. They helped me find the parts, arranged for towing, took the car in right away and charged me a fair price. Could not ask for anything more from a mechanic! Going back to have my own brakes done. If your looking for an honest mechanic this is the PLACE TO GO.
    - Kimberly P.
  • A
    Island Auto Repair
    Things went Excellent !!,  at Island Auto. The dealer quoted me thousands to replace my transmission. I took a chance and had it towed to Island after talking to Michelle in the office. I am so impressed at the way everything turned out. They were able to repair my transmission! It took a few days to get the parts from the dealer, my car is kind of old. Michelle called me with updates while they were waiting for the parts from Herb Chambers. Most of my bill was for parts, they were very fair in the labor costs. They are my Mechanic from Now On.
    - James C.
  • A
    Roadside Rescue & Transport
    I was involved in a motor vehicle accident in Newton, Ma on 128. As I was taken to the hospital, my car was transported via Roadside Rescue to their property in Needham Heights.  When I was discharged from the hospital I called the tow yard contact phone number and asked if I could come by and grab my personal belongings including my child's car seat. The dispatcher on the telephone explained that the tow lot was closed and that I'd have to wait until morning to access my vehicle. I asked him if there was any way I could only come to grab the car seat as my child could not leave the hospital without it. He told me there was no way. I asked him if he could ask the on call driver to call me back so I can speak with him, not expecting a call back. Minutes later I got a call back from the owner Mike, explaining that he had no problem going to the tow lot, removing the car seat, and bringing it to the hospital. I was blown away with relief, and was so thankful for his offer. I waited at the hospital until Mike, and his wife Sandra arrived with the car seat. Mike explained that I shouldn't be re using a car seat that was involved in an accident but understood my circumstances. It was very late at night and I needed to get my child home. I can't be more happy with what they did. They did not even take the money that we offered them. When I went to the tow lot the next day to grab my belongings, Mike provided me with a hard copy of very helpful information regarding insurance rights, etc. Not that I hope anyone gets into a motor vehicle accident, but if you do, have Roadside Rescue tow your car! They are such genuine people!
    - Jill F.
  • A
    Sent by AAA in response to a call about a car not starting. Responded promptly (in lousy weather,) started car, checked battery & showed me and explained the results of the test. I needed a new battery which was not a surprise. He was able to quickly take out the old battery and install the new one in pouring rain. He also had me turn on the radio, heat, etc after the battery was changed to make sure everything worked.
    - Julie W.
  • A
    Only a few words about this place and its team: The best, honest, team,  I was traveling from Boston MA to Orlando FL (Full Sail University) my son car broke down by overheating on a SUNDAY (8/30/15) -  I called the number on the business building and Jesse pick up the phone, and said: "I am going to send down my best guy to take a look, and see what he can do for you to get back on the road - we are closed on Sunday" (Wow right) James came down and looked at the car, and said you can't make it with a blown head gasket - But I ask him what percent can I make it - "You have less than 1% chance of making it to Orlando, and you will crack the engine if you make it. With my crazy thinking of beating the odds, I told James I'll make it.  Guess what - I made it to the gas station 5 miles away before the car started over heating. Now, I am really stuck with an overheated car -I am so far away from Boston, and over 230 miles away from Orlando also very low on money. Long story short, I made a call to James and he heard how stuck I am - he said: "If you can get the car over here we can try to fix it" - For the first time AAA was able to tow the car, and James was able to fix it.  You must know this:  You are dealing with a team that knows cars better than any dealership, or any box car store repaired place - these guys knowledge run circles around any dealership -- Just ask any one on the team to show you there tool box, and get ready to be amazed.  I can tell you they work hard and they get the job done right. They are beyond fair with the price for the work you are getting done. NO ONE CAN do what they do - I will stand on that, and I can bet you that you will never go anywhere else for service.  The only thing I can say bad about this place is the outside - It not fancy with flowers and glass doors like a Toyota service place or a Pepboys, or Goodyear - but if you can overlook that, and remember what you are there for -Fix your car or truck --This is the one place I trust 100%......
    - Ryan R.
  • A
    Achin's Garage Inc
    My son broke down on 128, in Dedham, on way home from work. Went to meet him and found his car was completely dead, no power to turn over, etc. Alternator! Called AAA, and they sent Achins. Driver arrived quickly and they did not charge the overage since I had him tow to their place. Since the shop was closed for the night, they said to call in the morning for details on what to do, etc. When I called, the woman that answered the phone knew the vehicle and I explained the symptoms. She agreed that it sounded like the alternator. I asked them to repair it. She said it would be around $180 plus tax. Work was done quickly and estimate was spot on. Now for the real surprise. About 9 months later, my son's check engine light came back on and was showing signs of charging problems again. We called Achin's and they said bring it right in and they would check it out. Turned out it was a defective alternator and they replaced it quickly, without any additional charges. I will continue to use them for all my service needs going forward.
    - Steven P.
  • A
    The flatbed showed up a few minutes late but went right to work to load the car onto the truck. The operator was very careful and professional. He took extreme care to not damage anything and tie the car down once loaded. He transported it from Marlboro to Framingham and off loaded it with care as well.
    - THOMAS R.
  • A
    We would not live without our AAA auto towing plan. It provides free towing, free on site calls for emergencies, free car lock out service, free maps, tour guides and books, travel consultants, etc. One of the best bargains around!
    - STAN B.
  • A
    They are excellent. They are very fair in pricing. They were very clear in telling us the problem and they tried to find the best way to fix it. It is a good garage. They are very pleasant, cordial and good.
    - Melissa M.
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Towing Services in Saugus

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