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Home Builder reviews in Salem

  • A
    MDB Construction Co
    I have no reservations about recommending Mike or his sub-contractors. He is a solid communicator and very responsive. We interviewed a handful of contractors to completely renovate a 2br condo in Salem. Project included complete kitchen and bathroom demo, finishing floors, paint and more. Mike was incredibly professional, timely, and within budget. When there was an additional expense, it was minor and he let us know. We live out of state so there was a lot of trust in Mike and his team to manage the house with us away. He kept us informed of progress with photos and update emails. Overall experience was great, we have an upstairs unit and Mike will be who we contact when we are ready to move forward with that project.
    - Clifford S.
  • A
    MDB Construction Co
    Project #1: Sill Replacement We first contracted with MDB Construction at the end of last summer after the ���minor��� termite damage at our new house turned out to be a much more significant problem than originally thought. Having just fired one contractor for incompetence and lying; and getting an astronomical quote from another; MDB was exactly what we were looking for. The trouble with sill work is that you can't see most of it; so the previous quotes couldn���t possibly be accurate. But knowing he couldn't see all the damage, and unwilling to guess and be wrong, MDB Owner Mike Burgess proposed 2 things ��� first he would replace one portion of damaged sill since it was sitting exposed to the elements (from the previous contractor); and second, he would do a full exploration of the rest of the house in order to determine the true extent of the damage. He proposed removing two courses of shingles and the sheathing to reveal the sills. This would allow him to give us an accurate quote so that the expenses wouldn't keep adding up with unforeseen problems. He would provide a report giving us the real scope of the job, not just guesswork. After the exploration and report we���d be free to hire him again for the larger job, or hire someone else. We accepted his proposal for the partial repair and exploration job, and then (happily, and with much relief) accepted his very reasonable and thorough bid for the larger job. The job went extremely well. Mike's crew - led by his son, Tyler - replaced 65% of the total sills on our home, plus 4 support columns on a sun room addition, and a few joists. The crew was very easy to work with and Tyler was both knowledgeable and professional. He was great about keeping us up-to-date on the status of the work or any issues that came up. The crew was respectful and considerate at all times. They worked hard (and quicker than I would have expected) and their work was outstanding. Further, they were all good people whose personal and professional integrity was never in question. Project #2: Basement Refinishing After a great experience with MDB in the fall we hired them again to refinish our basement. Once again owner Mike Burgess was outstanding in working with us to come up with design and pricing options that would fit our needs. With a plan in place and the contract signed, day-to-day overseeing of the project once again fell to Tyler Burgess who, together with his fantastic crew, turned a concrete box of a basement into a real living space (new walls, ceiling, floors, doors, and more). It was great to see all the same faces from the fall (no revolving door of workers here) working hard to bring our project to life. Tyler was great about coming up with ideas and solutions for some unique aspects of the job (fireplace issues, poles, weird closets, etc). And when a delay with an outside heating contractor threatened to derail the time table, Mike was right there to come up with a workable solution to keep things on track (that's what decades of experience gets you!). MDB Construction is the real deal. You will not be disappointed if you hire them. I have no doubt that if a future project came up, MDB would be our first call. Note: Photo #4 shows completed basement. Painting and fireplace refinishing were not part of our contract and will be done at a later date. MDB fashioned two basic columns next to the fireplace for ease of access to necessary plumbing for wood to gas fireplace conversion.
    - Kristen N.
  • A
    MDB Construction Co
    Mike did a fantastic job under difficult conditions.  After a brief discussion he created the plans and emailed them to me the next day.  He also aided in obtaining the variance to do the work. The street was too narrow and the lot was to small for a dumpster, yet he was able efficiently removed all construction debris. Unlike most contractors I've dealt with in the past, Mike was on site every day.  Anytime I requested a change order he evaluated the additional, or in one case a reduced, cost and had it to me the next day.  There was no guessing about what was expected. 
    Mike is a tough task maker; no hours are wasted by his crew.  He used only quality materials and took great care to make sure the job was done right and up to code. He clearly takes pride in his work.  The subcontractors hired for the electrical, plumbing, sheet rocking, and painting were all excellent and approachable.  Mike is easy to work, friendly and very personable.  I would not hesitate in hiring Mike Burgess for any remodeling or construction work.
    - Lindley H.
  • A
    Tim Carnevale General Contractor
    From the very beginning, Tim was ultra professional. His quote was very reasonable and the
    work began the day he said it would. He subbed out the plaster and tile work
    and both of those contractors were just as good. The bathroom needed to expand
    into an adjacent bedroom closet, of which Tim built a new closet as well as a
    second closet across the room. In the end the bathroom came out beautiful as
    did the two closets. We were so pleased with Tim���s work that we hired him to
    remodel our downstairs bathroom, install new hardwood floors and demolish an
    old coat closet and expand it into a double coat/pantry closet. Again the work
    was extremely high quality. He used the same plasterer and tiler. During the
    job, Tim also replaced baseboards and window mouldings and installed six new
    doors. Our home looks better than it ever has with family saying it looks like
    a different house. We are planning to give Tim more projects to work on after
    the holidays and look forward to the same level of professional and talent. The
    most important part is if Tim says he is going to be there at a certain time,
    he is there. No delays, no cancellations and he returns phone calls better than
    any contractor we have ever worked with.
    - David W.
  • A
    MELO'S CONSTRUCTION LLC
    We were in need of a new roof and called some local companies for estimates. Melo Construction didn't come up in our Angie's List search but Mr. Melo had done some work across the street and we got his contact information. Of the three estimates we obtained Melo came in the lowest by a sizeable amount. The quality and professionalism of the work we saw done across the street convinced us to give him the job. The work was scheduled on a timely basis and was completed over two days. The crew was polite professional and efficient. Removing the old shingles created a huge amount of debris but tarps and protective netting were hung to protect the house. Tarps on the ground caught most of the debris which was promptly hauled off. The entire area was raked to collect even the smallest bits of debris. A wheeled device with a powerful magnet was run over the entire lawn and driveway to collect stray nails. All debris was removed from porch roofs and overhangs and they even cleaned out the rain gutters. All in all a very satisfactory job. I would definitely use them again for any home repair projects.
    - Robert M.
  • A
    S.D. Construction
    Scott and his team started within a day or two of closing on the house. He was prepared and work never dragged or was delayed except when certain materials (kitchen cabinets) were not ready on time. As with all renovations, especially in an old 1870 house things pop up and his team found solutions quickly. I also found them to be meticulous as far as cleaning up goes, they were neat and vacuumed and swept up around the site constantly. Also all construction trash was removed promptly. If any changes needed to be made Scott let me know and was in constant communication.
    I should also mention that Scott's experience with the type of Renovation loan ( 203K) I have requires a great deal of interaction with the bank and they oversee the construction every step of the way, fortunately Scott has experience with this and the project went smoothly, I was in my house when I needed to be and I think even the bank was happy with the results.
    Friends of mine cautioned me on doing such a major renovation and insisted that I be on the site constantly, that I'd have to bully my contractor to get the work finished and it would be an overall nightmare. I had the opposite experience... while I was in daily communication with Scott, I always felt the project was moving forward and that we worked as a team.
    I am very please with the overall renovation and already have recommended him to several people.
    - John S.
  • A
    Peter F Danusis Jr Genl Contr
    Peter and his son Chad picked up where another contractor had left off and left me in an awful situation.  Contractor had failed to perform work on time, failed to pay his subs and had to be fired.  I hired Pete and Chad to pick up in the middle and finish the job.  Cost above is total for the project.  About $50,000 of that went to the Danusises.  Chad took the lead dealing with me and did a phenomenal job.  He and his team were prompt, courteous and professional.  He dealt well with the subs, some of whom I had hired between firing the other contractor and hiring Peter.  This company really saved me on this job.  I had been left with a mess (incomplete kitchen, poorly tiled shower, structurally questionable porches) and they put it all right for me.  I will hire them again and would recommend them without reservation.
    - Elizabeth C.
  • A
    FALKON CONCRETE-MASONRY-PAVERS
    As stated above, I was looking to hire a vendor to remove, regrade and pour a new driveway for my boss and contacted Falkon because of the high ratings here on Angie's List.  Val promptly returned my call and set up a time for a walk through and estimate.On that day, Val showed up on time and listened to everything I needed to convey on behalf of my boss, and asked direct questions and made suggestions that would provide the best result for my boss (and make me look good).  It was a really comfortable time as I never felt I was getting a 'heavy sales pitch.'  To me it was also very clear he was a perfectionist.
    All that said, unknown to me over the weekend my boss' business associate referred and set him up with another vendor, and he went with them even before hearing my report on Falcon (or any of the other vendors I met).  Regardless,  I whole heartily recommend meeting with FALKON CONSTRUCTION and Val about for your next project, you will not be disappointed.
    - j w.
  • F
    DOUBLE D CONSTRUCTION
    A "Seat of the Pants" Operation.

    From the start, Double D's Doug Dubin showed a lack of focus that raised some red flags, but my husband and I cut him some slack because (a) he was referred to us by a respected source and (b) he excused himself by saying he was trying to finish up a large, complicated project.

    He told me, for example, that he would provide a revised estimate by a certain date, but didn?t. My calls to his office number went unanswered. Our electrician finally reached him for us and learned that Doug had assumed we didn?t need the quote right away, since we?d said we would start the work when I returned from my 12-day vacation. The electrician had to spell it out for him that we needed to get things settled before I left, since we wanted the work to start as soon as I got back.

    I also thought I had arranged with Doug to drop by on a specified afternoon to talk about an additional bathroom remodel. When he didn?t come ? and didn?t call ? I called him on his cell phone. Spur of the moment, he?d decided to go skiing that day. (Fine. But call your customers to let them know. Don't just blow them off.)

    Then, during the four days before I left for vacation, I had to push-push-push to get Doug to commit to a day and time to come sit down with us and the electrician to firm things up before I left (I actually threatened to cut him loose then, which lit a fire under him). During that sit-down, we decided to get my home office done while I was gone. Doug was all grins and promises: ?Your office will be all ready for you when you get back.? 

    Long story short: it wasn?t. The electrical work was done, as the electrician had promised. Of the work that Doug was responsible for, just the wallpaper had been stripped. Period. 

    I learned from Doug that the subcontracted painter he had lined up had bailed on him. That finally explained the mystery of why he had sent Double D carpenters to strip wallpaper. (From both my husband -- who had no idea why carpenters were stripping wallpaper -- and the electricians, I learned that they were justifiably NOT happy, and made that very clear to everyone in the house.)
    After, I think, one day, Doug subcontracted Atomic Painting of Lynn-Swampscott, Mass., a two-man father/son operation, to continue the scraping, priming, and painting.

    Yes, Doug had to make some quick decisions when the original painter bailed. But he neither consulted nor communicated with my husband about what was going on, so my husband had no idea who was (or wasn?t) going to be showing up on any given day, why (or why not), to do what. He also sent a carpenter on a day when my husband had explicitly requested that no one show up.  Faced with daily surprises like these, and questions about what to expect each day, my husband would call the office phone and get delayed or no responses.

    (To be fair, my husband kept losing track of Doug?s mobile phone number. On the other hand, Doug did acknowledge that he had never "gotten around to" forwarding his office phone to his mobile phone.)  

    I returned from my Costa Rica vacation at 2:30 am on a Tuesday and got an earful in the car from my husband all the way home from the airport. Atomic Painting -- Brian and his son Eric -- came later that same morning to continue their work. Doug Dubin also showed up later that day. This is how he greeted me at the door:  ?Guess where I?m going tomorrow? Costa Rica!?

    After dropping that bombshell (grinning from ear to ear, as if I should be delighted to hear the news) he explained that, spur of the moment, he?d decided to go with his wife to a destination wedding they initially hadn't planned to attend. But not to worry, he said. He was leaving Atomic Painting (an outfit we'd had NO say in hiring) in charge of everything we had hired Double D to do: ALL the scraping, ALL the painting, and ALL the ceiling work. He gave us Brian's phone number, asked for $1,000 progress payment on top of the $1,000 deposit, and was gone. For a week.

    After the initial shock, we actually felt relieved that Doug was out of the picture, since up to then he had added little or no value to the project. We crossed our fingers that Brian and Eric, with Doug gone, would work out fine.

    Bottom line, they didn?t.  Rushing to make up for lost time in my office, they did a substandard job that we will now have to pay someone else to fix. Their clean-up was careless. They finished my office (and most of the scraping and residue removal of the stairwell) on Wednesday, then didn't come on Thursday (as expected) or Friday (unexpected, and I had to call Brian to find this out). At that rate, we figured, it would be 2013 before they finished our whole to-do list.  There were some attitude issues as well.

    That Friday we decided we'd had enough, and we cut both Atomic Painting and Double D loose. Doug was, of course, still in Costa Rica, so my husband left a message on his cell phone. Since his return, Doug has made no effort to contact us to find out why we fired him, and has never seen Brian's and Eric's 'handiwork' in my office.

    Today, however, we received a bill from Double D Construction for an additional $2,000-plus. In other words, Double D expects more than $4K for a one- (small) room hack job and a stripped center entry/stairwell.
    - Leslie L.
  • F
    THE HOME DOCTOR
    The initial meeting to dicuss the project went VERY different than the actual execution of the job. The company owner Adam appeared (in the begining) to be a coorperative, collaborative and competent professional. He is a GREAT salesman, until you are "hooked". From the very start of actual work his business practices were diceptive, sneaky, shading, anything but professional. The project was WAY over budget financially and time. This project cost me twice the estimate and took twice as long as promised. Worst home improvement experience I have ever encoutered.
    - Mark G.
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