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Chimney Sweeping reviews in Salem

  • D
    Elite Chimney Solutions Inc
    They called us for months. We finally agreed to see them. Our appointment was for 430. They said they would call when they were on the their way. They never called. They showed up at 6. The appointment was for a basement remodel. The man walked over to our chimney and told us we needed to rebuild. l I let him know that wasn't here for the chimney. He walked through and said it shouldn't be a problem. He was very arragant. He told me he would return with Bruno his electrition. on Thursday. He never showed uup. When I called the office had no idea of the appointment and kept me on old for 20 minutes while they looked for answers. The office said the technition told me that he needed to bring in his boss because it was a lot of work. I reminded her that he never showed up for that appointment nor contacted me. She asked if I would like to schedule an appointment, I declined. I felt like this was a scam to get into our door to look at our chimney.
    - Elizabeth F.
  • A
    5 Star Ventilation
    The guys were very knowledgeable and thorough with cleaning and correcting our blocked chimney. We hired them to replace the liner in addition to just the cleaning. They got the job done quickly and the clean up they did near our furnace area was amazing. I expected that we would have some residual dust on the furniture from the work they had to do and the whole room was virtually spotless. I would highly recommend them.
    - Henny P.
  • A
    Up Yer Flue Chimney Sweeps
    It went very well. The guy was great and very personable and very professional. Actually we ended up in a situation, it was an old condo and a new purchase for us and he told us the chimney was never used so it did not need cleaning but he did the inspection and basically told us we could get our cleaning at the end of the season for free. I thought that was big of him. It wasn’t his fault but he actually didn’t have to much work because it turned out that it was already clean. He was very honest. We have the certificate for cleaning and we haven’t used it as it is not time for us to get it done just yet. He contacted us back quickly and we scheduled it quickly. He wasn’t trying to sell us anything we didn’t need. I trust to have him back.
    - Andrea K.
  • A
    Up Yer Flue Chimney Sweeps
    Josh came by early and inspected both fire places and gave needed information.  We have never had a fire place before so he explained how they work and common things that can happen when used.  He cleaned the vent pipes and resealed all the piping.
    Excellent work and explained in lay mans terms to a novice.
    I highly recommend using Josh for any maintenance or issues you have with your fire place.
    - Jill B.
  • A
    Up Yer Flue Chimney Sweeps
    It was an excellent experience. He looked at two flues and told us only one needed to be cleaned now. He cleaned that one, and we are very happy will the results. We will definitely call him back for our next cleaning.
    - Andrew W.
  • A
    Marblehead Chimney
    David is very knowledgeable.  He answered all of my questions and even gave me a mini lesson on the anatomy and inner workings of chimneys. Everything he explained made complete sense. I needed the inspection because my chimney was leaking a bit into my fireplace. David outlined a list of things he could do to try to help the situation but stressed that the simplest and most effective first solution would be a chimney cap. David ordered the cap within a few days and installed it a week later. It's rained heavily a few times since the installation and I haven't had any water in my fireplace.
    I appreciated David's professionalism and honesty throughout this process. 
    - charlene r.
  • A
    Up Yer Flue Chimney Sweeps
    Josh was unable to go up on the roof during his first visit because of ice and snow.  We made two or three subsequent appointments but the weather was crummy then also.  Finally, after many weeks, maybe even months, Josh was finally able to get up on the roof to inspect the flashing around the chimneys.  During the entire time, he was responsive, punctual and professional. He was forthcoming with good information and suggestions, and he was a pleasure to work with.  I would use his services again.
    - Ellen B.
  • A
    Up Yer Flue Chimney Sweeps
    They were great.  My wife was the one who dealt with him, thought he was really good.  We thought that he was very professional and thorough with the cleaning of the chimney.  He was right on time and very quick.
    - Christopher G.
  • A
    Up Yer Flue Chimney Sweeps
    Amazing quality and service. He was so honest with us and we appreciated that he told us our chimney was in good shape and talked about things to look for so you know when to re-sweep it. I will use this company again. I had even called a competitor to get a price comparission and was told "he's the one I call when I'm overbooked," and I thought that was a great reference.
    - cynthia m.
  • A
    Up Yer Flue Chimney Sweeps
    Josh showed up early for the 8am appointment and got right to work on the chimney.  He brought all of the necessary tools and clean up equipment.  He worked quickly and efficiently and left the space neat and clean afterwards.  He took before and after pictures of the chimney to show the improvement from the sweep.  He was honest and gave me good advice about the use of chimneys in an old home like the one I own.  I've already scheduled another appointment to have my other 2 chimneys swept.  I would highly recommend Up Yer Flue Chimney Sweeps.
    - Philip M.
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Chimney Sweeps in Salem

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