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Window Replacement reviews in Revere

Real People ~ Real Reviews ~ Real Results

  • From beginning to end, working with EB Window was a stress and worry free. Ed and Kathy always responded quickly to any and all questions about price, products and materials, or scheduling. The crew was on time, kept the property neat, and the quality of workmanship and detail is the best of any contractor I've ever hired, interior or exterior. They provided a written estimate with costs broken down, and without being asked provided proof of licensure and insurance, something I've never seen any contractor do. They also would not accept final payment until we did a walk-through and I was satisfied with every detail of the job, also something I've never seen. I would not hesitate to hire them again.
    - Richard S.
  • It went well; Ed was sent out to provide me with a quote. Everything went pleasant. The office staff was great with setting up the appointment and helpful with my questions along the way, Ed was professional and knowledgable, and their pricing was reasonable. The reason I did not decide to go with EB Window was because a competitor was able to match their price and provide a 24 month/ 0% APR financing. I would recommend these guys for anyone looking for window replacement as I found their quoting competitive.
    - Raymond G.
  • Emanuel was sent to provide me with an estimate. The experience however was like a painful trip to the dentist. Every window he pointed out the flaws and how they were going to be real expensive to replace because of the high labor costs involved. At one point he asked if I would be okay if they ended up damaging the walls in the process by accidentally put a hole in my wall? Every window we looked at was followed just by negative criticisms. In the end, I turned down even having them give me a quote because of how poorly it went. I got two other quotes from two other contractors; none of them were as negative or even suggested the intensive labor costs that Emanuel did. When someone is buying windows, you want them to feel positive and assured that the process will go smoothly, all the benefits to gain like energy savings, high craftsmanship, a good price etc...
    - Raymond G.
  • They were nice enough but way over priced and when 3 hrs were up they were gone. Worked slow as talking to each other. Did not sand or fill nail holes or remove dust before painting even though i asked them too. Did not finish any one project. Left each room half done. Said they supplied paint but didnt use the ultra bright white semi gloss so i had to buy my own paint and primer also and was not reimbursed. Contract said paint was included in price but wasnt. So it wasnt really a good deal. Especially now that my house is apart and my only option is to rehire them to finish the work at 90.00 per hour or do it myself. Helper was clearly there for the money and did not know what he was doing. Neither was as detail oriented as they should have been for this type of work and amount they charged. They did not remove any hardware and i spent rest of day scraping paint off hinges, door nobs etc. Did not use tape or floor coverings. I need to redu areas where they did not sand or fill nail holes in new window frames. I think helper brought providers rating down as no attention paid to detail. As we used to say a half assed job. I can no longer paint since an injury so I hired professional's, I thought. I am very disappointed that i still need the job done. Also, he did not remove cover of heater and it is now stuck to back piece. I will have to redu that as well if I can get them apart. Must have hit top of radiator when leaving and left a nine inch scrape which i fixed today.
    - Barbara L.
  • Hi Cleaners are amazing! They showed up early which is refreshing because I'm used to service providers not being on time. I have storm windows so I knew it would be difficult, but they went for it as if they were born cleaning windows. Anyways, the windows looked great, and I couldn't be happier.
    - edward a.
  • It was wonderful having Bill. He was a perfect person to have in the house. I would highly recommend him . He was very efficient and trustworthy. He worked the whole day and didn't even take his lunch.  He did quality work on my windows.
    - Joanna P.
  • I had a bathroom that was half finished and was looking to hire someone to tile the walls around the bathtub, smooth out & repaint the existing walls, add a crown and base trim, level out a new cabinet and granite counter top, and replace an existing window in the bathroom. No plumbing work was to be done as that was the 50% already completed. I interviewed a couple of contractors I found here on Angies list, and even though JB's price came in slightly higher than the others persons quote; I went with him based on I got a better overall vibe from him than the other guy.
    After telling John (JB Caruso) I was going to go with him, he came back the next day with a very detailed and well executed plan on everything we talked about him doing and a detailed time outline of start to finish. This made me feel even more comfortable/happy because I was impressed with his organization and everything was in writing. The price of 3250 was a labor only quote, which I wanted because I had purchased a bulk of the materials already, and we signed with a partial payment upfront for him to start in two weeks.
    He arrived on time everyday around 8am with a three man crew, and everyday a great deal of progress was made. He took time to talk to me if an option came up like paint color or what window sill to go with; including me in the design and construction. His crew worked so fast they got done a day early and even put up a couple of shelves. The project went extremely well, and I'm even asking him now for a quote for him to do my deck. 
    I highly recommend that if you are lining up a couple of contractors for a job, you include JB Caruso Construction & Remodeling.

    - Raymond G.
  • I found them to be both friendly and professional.  The work was done on time and the office worked with me to find a door in my price range.  I would recommend them to anyone. 
    - Julia F.
  • I woke up the morning after the blizzard and I saw that water was coming in through my walls underneath my windows.  I called Sam from Ferrimy Construction because I used them before to replace the flashing on my chimney.  They did a wonderful job with that so I knew they would be able to help me.  Sam sent his team over right away.  They proceeded to shovel my roof so the leaking stopped.  I was impressed with their incredibly speedy response in such a busy time after a big snow storm.  Sam and his team are extremely knowledgeable and friendly.  They always explain what is going on. As a new homeowner I am delighted that there is someone I can trust when things come up.  Sam and his team are professional, trustworthy, reliable, and very reasonably priced.  I will definitely use them again.
    - Angela C.
  • Our experience with E.B. Window and Siding is by far the best experience we've had with any contractor.  The project started as a replacement of the siding on one side of the house and some minor repairs on a second side.  As they began to pull away siding we realized that much more work was needed than the original scope.  Significant repairs were needed to the structure underneath the siding as a result the existing siding not being installed properly and water getting behind it.  This also indicated that repairs may be needed on the rest of the house.  Ed worked with us to evaluate the full scope of the damage which ended up being everywhere.  This meant a project much longer than the original plan.  Once we realized the new scope Ed and his team showed amazing flexibility and patience on scheduling allowing us to work through the insurance process and being available when we needed them to meet with the insurance adjuster. Throughout the entire process Ed was upfront and fair about pricing.  The entire team was honest, professional, friendly, hard working and skilled.  The completed product looks better than we ever could have helped and the impact of the repairs and new siding is already clear.

    This was an extremely difficult project for us because it was hard to see an end to it.  Working with a great team made it a lot easier.  If we ever have another siding, window or door project EB Window and Siding will be our only call.

    - Erin D.
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Window Replacement Installers in Revere

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