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Over 950 reviews for
Revere Dry Cleaners from people just like you.

A
"Perfect! I love this place! They're very congenial, their work is impressive, and they're very punctual. They know me by name, and even help me out to" my car with my things without even asking. They also know how to clean vintage silk kimonos, which typically costs me about $45 elsewhere. They charge $15-$20 depending on how basic they are.

-Linda P.

F
"We used this dry cleaners for almost 4 years. Early on, service was great and items were ready in a timely manner. However, this has changed over time. The last" three visits, clothes were not ready and there was always an excuse as to why. Also, on multiple occasions, clothes were set aside in bags and forgotten until I arrived. I understand that the owners are short staffed, but the level of service for the price is unacceptable. Each time there was a small apology, but the full price was still charged. On all of the drop offs, I allowed them to name the pick-up date and they could still not meet the time commitment. A good dry cleaners is hard to find. I am disappointed that Gates has changed over time from being excellent to poor.

-Jonathan L.

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Dry Cleaning reviews in Revere

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  • Perfect! I love this place! They're very congenial, their work is impressive, and they're very punctual. They know me by name, and even help me out to my car with my things without even asking. They also know how to clean vintage silk kimonos, which typically costs me about $45 elsewhere. They charge $15-$20 depending on how basic they are.
  • We used this dry cleaners for almost 4 years.  Early on, service was great and items were ready in a timely manner.  However, this has changed over time.  The last three visits, clothes were not ready and there was always an excuse as to why.  Also, on multiple occasions, clothes were set aside in bags and forgotten until I arrived.  I understand that the owners are short staffed, but the level of service for the price is unacceptable.  Each time there was a small apology, but the full price was still charged.  On all of the drop offs, I allowed them to name the pick-up date and they could still not meet the time commitment.  A good dry cleaners is hard to find.  I am disappointed that Gates has changed over time from being excellent to poor.
  • Horrible experience...
    Tried this place for. 1st. time and how awful.
    My brand new silk shirt is still sitting in this dry cleaners.
    I brought it in after wearing it 1 time, it was cleaned and a new stain was added.
    Owner not present in store.
    I spoke with owner on phone and he said they would re clean it. I asked to be called when the shirt was ready..
    no one called.
    I went by, the shirt still has the stain they put on it, and it is not cleaned....
    I emailed owner receipt of the shirt I had just bought, photos of the stain.
    I asked for stain to be removed, or a new shirt, receipt shows I had just bought it, or credit for the price of the shirt.
    I called owner again and he started yelling at me..
    Terrible customer service. I'm the customer, now without my new shirt, and out the price of the shirt $32.00
    This place is awful.
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Dry Cleaners in Revere

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