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There are 74 highly-rated local well pump repair services.

Well & Water Pump Repair reviews in Reading

  • A
    It went smooth.  They came in on time and spent a few hours installing the unit.  A few days later another person came in to test it.  They were professional.  We love the heat pump.
    - Chris C.
  • A
    Drycrete Waterproofing
    Firstly, not only did Jason show up on time for our initial estimate, he actually called to see if he could come early.  He was very through and knowledgeable about the process and let us ask all the questions we needed without rushing us.  He put together a quote quickly after the first visit.  We actually did not get any additional quotes.  We had read such good things on Angie's list and his quote was less than we expected (I put $6500 but I can't remember what it was exactly it may have been a few hundred less) so we just went with them.  While doing the work, the crew showed up on time everyday with Jason always there.  They finished the work in the time quoted and there were no surprises.   We wanted to wait until we had a few storms before giving a review to make sure everything was done well.  Now that we have gone through a few heavy rains and snow melts, I can say that the basement is completely dry and the sump pump (and french drain) is working as we had hoped.  We ultimately want to finish the basement but didn't want to do it unless we knew it would remain dry and not get moldy.  We have full confidence now that we can finish it without worry.  Jason and his crew are great and I would recommend them to anyone looking to make sure they have a dry basement!
    - Rebecca W.
  • A
    I just moved into a new house, and had BT system installed.  The house I moved from had their system installed by the previous owner.  For the entire 9 years I lived there, I did not have one single water issue.  So it was a no brainer having the system installed at the new house.
    A person from BT came out immediatly, walked me through what they would do, and provided me a quote on site.  I had the sales person drive back up from the South Shore the next day to sign the paperwork after I slept on the decision.
    Within a week, a team of 6 guys were at my house ready to go.  The entire team was professional, courteous, and went above and beyond making sure I was happy.  They even demo'd more of the finished basement subfloor than neccessary which reduced the work I was planning on doing anyway.
    Being on system number 2 and with BT for almost 10 years, I cannot recommend them enough.
    Here are the names of the people I dealt with.  All bent over backwards for me.
       Inital estimate: Jeff and Andrew
       Scheduleing and follow-up satisfaction call: Jackie
       Installation Team: Ensy, Steve, Marcus, Jeff, Jeff & Troy
    - Michael D.
  • B
    The sales woman arrived an hour late for the appointment but we were informed of this delay.  She tried to sell us everything under the sun so beware of this.  They used every sales tactic in the book to try to get you to sign on the day of.  We fell for it and signed on for them to start work a week later.  The contractors were fairly punctual or at least called us when they were running late.  There has been no water in the basement since so that's good news.  I don't know if we'll use them again if we get water in other parts of the basement.  I didn't like their sales tactic and felt like I was getting ripped off at every point of the job BUT they did do a good job and we have no more water.
    - Michelle L.
  • A
    Drycrete Waterproofing
    He was very nice and very professional. The estimate was exactly what I thought I wanted and what another guy had advised me. If I get the work done, I am going to go with him. They will have to dig up the concrete and do filler.
    - SUZANNE B.
  • A
    Lapans Waterproofing & Home Maintenance
    From the day John came out to give an estimate to the day he finished, we were impressed and relieved to have the job done so professionally. First of all John is not only the owner, but was also on the job working right along with the crew. This is much different from the other companies who send out sales representatives, and then you get a crew du jour the day the job starts. Lapans' team is neat, timely and pleasant to have around. John gave us his cell phone number and actually answered it when we called with a few questions. No cigarette butts or Dunkin' Donut bags left behind like previous contractors have done. The finished system was so much neater than we had imagined and has worked perfectly so far - no water in the basement at last. It seemed like a big price tag when we started to get estimates, but to finally not have to leave work everytime heavy rains strike to man a shop vac - It's well worth it. The lifetime warranty for the pumps is another big plus : )
    - Sarah B.
  • F
    Nothing to add beyond the description of many sales calls after I informed them I had hired a different company.
    - Mary G.
  • A
    Wilmington Pump Supply Inc.
    I was very satisfied, there was nothing that I did not like. I liked everything that they did for me. If you need a well done, I highly recommend them.
    - Mike C.
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Well Pump Repair Services in Reading

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