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Moving reviews in Reading

  • A
    Stairhopper Movers
    The folks at Stairhopper were great from the start. I had completed an online estimate, but wanted to be sure I was accurate, so I asked for someone to come out to provide an in person estimate. Much to my surprise, someone was available to come out and meet with me that day. We walked through the house and confirmed everything that was going to be moved. The estimate was updated and seemed very fair and reasonable compared to the other two estimates I obtained. The reviews were excellent, so I decided to book our moving day. Stairhopper stayed in contact with me throughout the month by, sending an email at least weekly. A week before the move, everything was confirmed, but a few days before, I needed them to change the start time to accommodate and earlier move. No problem was the reply. On moving day, the team arrived on time and within a few hours had everything packed into the truck, just in time for the walk through by the buyers of our old house. The truck headed to our new home, but we couldn't move in yet due to a delay in our closing. The team stayed nearby for several hours, keeping in touch with me the entire time. When we finally closed, they came right over to our new home an unloaded everything (again, in just a few hours). After such a frustrating day with the sale and purchase of a new home, the Stairhopper moving team was one of the bright spots of the day!
    - Edward D.
  • F
    J & J Movers
    It didn't. They promised a delivery date, then waffled on it,, then said it was on again. Promised multiple times to call at a certain time and then didn't. I finally gave up and found another mover who could do the job.
    - TED B.
  • A
    Whitehouse Moving & Storage Co
    I called on a Monday morning hoping to get the washer & dryer moved some time during the course of the following week. They asked if "today" was an option and I said yes. Within 2 and a half hours of my call, they had their 2 guys and a truck over at my place in Reading. They brought moving straps, brawn, strength and some fairly amazing moving skills to the job. The hardest part was going down a very narrow and steep stairway with maybe a half inch of clearance on either side. I was impressed. Not only did they get down the 1st really challenging stairway, the got down a 2nd set of stairs with a bit more clearance, and then finally down the front steps (about 5 or 6) to the driveway level. It was really impressive and well worth the money. I have two really big & strong kids, but the Whitehouse crew had the skills & knowledge of how to do it without damaging the walls or themselves in the process. Thanks Whitehouse!!
    - Tom B.
  • A
    Oscar's Moving Co
    The crew from Oscar's was excellent. They showed up exactly on time, were friendly, and efficient. They were careful wrapping and moving all our items - no damage to items or home. They weren't afraid to get the job done ahead of schedule and save us money.
    - Caroline K.
  • A
    A Plus Mt Auburn Piano Movers Inc

    Excellent!  Professional movers and right on time.  We were the first pickup at 6AM and they were there at 5:45am.  They moved the piano with ease and were very skilled at doing so not 1 scratch.  I would highly recommend this company if you are moving a piano.

    - Mathew H.
  • A
    Simpson Brothers Moving
    The crew worked efficiently and professionally.. Although the start time was delayed slightly due to weather, we were kept well informed. Not a single item was lost or damaged. Pricing was fair, and very competitive with other quotes. 
    - Maureen R.
  • C
    I was so disappointed. I had used Big Foot before and although expensive, it was worth every penny. This move, I decided to go with them without even getting any other estimates. They arrived the first day to pack up the entire 2 bedroom/2 bath apartment and move my belongings into the truck. The lead was great, very experienced (he was lead on my last move).   With one exception, all seemed to go well. The exception was one particular mover. He seemed very inexperienced, and perhaps not well supervised. If there was a clink or a bang or a crash, it came from his direction.
    The following day, the same crew, minus the initial lead, can right on time to move me in. The same young man from the prior day was left inside the condo and the other two emptied the truck and brough items up for the young man to move into the actual condo from the hall. The clang and bang became the least of things. After an initial review of where I wanted  big items placed , ie sofa, I entered the den to find the whole wall where the sofa was to go covered in boxes- they all had to be moved.   A while later I looked in the den again and there were different boxes along the sofa wall, again all needed to be moved.The bathroom was covered in boxes, including piled high on the vanity counter top. I couldn't have used the sink if I wanted to- again everything had to be moved. Boxes were pushed across the new wood floor, and  boxes piled on top of furniture, ie a rose wood cabinet.  Boxes should never have been placed on furniture. When I saw this young man attempting  to move my grandmother's 100+ year old china cabinet by himself I called a halt. The day prior, this very precious piece of family history had been cared for/moved with exquisite care.  Not so this time.  I spoke with the lead and the assignments were changed. I was very unhappy.  I was even more unhappy later as I unpacked. Over all, the packing was well done- with several exceptions. I couldn't believe my eyes when I opened up a box to find a waterford crystal lamp in one corner and a Lladro porceline figurine in another- without one single piece of padding or protection- just stuck in  corners.  Neither was broken so I guess this was testament to skill, but not well done.
    I went with the pricier services of Big Foot because of their history of quality with me- and I couldn't have been more disappointed. Sad to say but I still have boxes I haven't yet unpacked but there are things in those boxes that should have been placed in/outside of the bathroom, etc that weren't. So I  have things that I can't find, that should have been delivered to the rooms they were removed from ie bath to bath.   Some boxes from my old storage units had no where to be left and I was asked if they could use the shelves over the washer/dryer,  I had no problem with that and  I said yes as long as they were light. Well, I can't get them down myself so I don't figure they are very light. So far the shelves are holding but I have to find someone to help me get these things down-- very inconvenient.
    Very very disappointed in Big Foot.

    - Kathleen K.
  • A
    BEST MOVERS "EVAH"!  From my first phone call with Nick at Bell Air Moving, I knew this was going to be a good experience.  When Nick and his team arrived at the first residence, they worked diligently and with such care, ensuring that every piece of furniture was wrapped well and protected during the move.  Being on the third floor of an apartment building with small elevators and tight stairwells, they made a difficult move seem easy.  Upon arrival at the second residence, they tackled a steep driveway and maneuvered through narrow staircases, low ceilings and tight doorways of an antique colonial with such ease and precision.  Nick and his team were so friendly and courteous and it was by far the most enjoyable and pleasant move I have ever experienced.  Should I need to move again, there is no other company I would even consider and would highly recommend Bell Air Moving to anyone in need of moving services.  Thank you to Nick and his team for making the typically painful and frustrating moving experience such an incredible and enjoyable one.
    - Jessica T.
  • A
    Home Team Moving Co
    Great work. On time, very friendly, professional, moved into home with tight corners without an issue. Laid out options throughout the process. Were very patient with us as my wife and I tried to decide where pieces should go on the fly. Handled delicates with great care. Will use again and again.
    - William H.
  • A
    Our move had to be split up over the course of three days based on closing logistics.  For this reason, I had trouble getting a moving company to agree to store our stuff on their truck that whole time (as opposed to loading/unloading twice).  Nick (head of company) was upfront about this during my initial call with him but offered the idea of renting a truck and having his team move us in and out.  Despite this requiring me to drive the truck myself, it ended up working out best for my family.
    On to the move, Nick and his team arrived and immediately got to work.  After reviewing the contents of the house, there was a concern that not everything was going to fit in the truck.  Nick made the decision to break down ALL of our furniture (tables, desks, etc.) to ensure it fit and his team worked efficiently to get everything in.  I was very impressed that they were able to accomplish this in just an hour longer than estimated.  
    Two days later, they arrived at our new home and moved us in without incident.  During all my interactions with Nick, he was very responsive to my emails and took the time to answer our questions during the move.  He and his team were even patient as we were figuring out where to place our furniture as they moved in.
    I was very happy with the service and would certainly consider using them again.
    - Hubert J.
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