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Insurance Agent reviews in Randolph

  • F
    We currently have homeowners insurance with Bunker Hill and previously had auto insurance with their sister company, Plymouth Rock.

    Over a year ago we decided to drop the auto policy coverage as another company offered considerably better rates. Our current homeowners policy with Bunker Hill costs about $870.00 annually. It is due to expire the end of June. However, upon renewal, our new premium will increase to $1,778. That is more than a 100% increase! The reason according to Bunker Hill? Because we no longer insure both our home AND autos with them, we are a "greater risk" for home insurance. And, Bunker Hill now rates us "differently" (monoline instead of multiline.)

    This is complete nonsense of course. We have never had a home insurance claim with them or any other company. We have never had an at fault auto accident or moving violation conviction. Just because we insure with a different auto insurance company does NOT make us a "greater risk."

    The fact is, we decided to give our auto insurance business to another company and Bunker Hill decided to raise our home insurance rates by more than 100%. Bunker Hill wanted ALL of our business and we did not give it to them. Might it might be fair to say they retaliated against us by raising our home insurance rate by an astronomical amount? Granted, companies do offer discounts if you combine home and auto. In our case, the Bunker Hill home insurance discount had been just $144 for combining home and auto coverage. So, the more than doubling of our home insurance premium, even taking into account the loss of the $144 auto discount and an annual 8% rate increase, seems absurd and very excessive.

    Obviously we will not renew our home insurance policy with Bunker Hill when it expires the end of June.
    - Ed M.
  • A
    Dan R. became our agent in May 2013. He is fantastic, informative and deals with customers in a non-pressuring way. I can easily contact him by phone or Email and he provides prompt personal service. We saved almost $2000. switching to Liberty Mutual. The agency recently provided fast and courteous service to us. We cannot be happier. They made the experience very bearable. thanks!
    - Karen B.
  • A
    My insurance guy is very good too. John P Russell Insurance in Stoughton, well, it's insurance so I pay monthly of course, I do all of my business insurance through him and everything else, probably a couple of thousand bucks a month, it's a business insurance, home owners and all that stuff. Everything is just fantastic, personable, helpful, the staff is great. I would rate him all 'A's across the board.
    - Matt P.
  • A
    He answers all of my questions when I call or email and goes over things I do not understand. He is honest and gives me superb advice to protect myself. His son has been brought into the business and they are both great to work with.
    - STEVEN G.
  • B
    Lower the car insurance premium. I have claims this year and I was not pleased with the appraisal process.
    - Joseph A.
  • F
    unknown
    - Omar C.
  • A
    unknown
    - Matt P.
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Insurance Companies in Randolph

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