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Fence Company reviews in Randolph

  • A
    Mike is very friendly and called us right back.  He came when he said he would, did a quality job, and his prices are fair.  All in all, it was a good experience.  If you have any fencing needs, I would highly recommend this company.
    - Steven M.
  • A
    One side of my 8-year old Cedar stockade fence fell down last winter. It looks very good and they really did a fine job. It was all completed in less than one day. They removed the old wood, all the trash and cleaned up my yard perfectly. I would use them again, and also will recommend them to everyone!!!
    - Barbara M.
  • B
    The salesman was helpful and patient but there was poor communication regarding the scheduling. The fence ended up looking really nice but looks a little tall. They responded quickly for an estimate as opposed to the other fencing companies in the area.
    - Rachelle E.
  • F
    I really wish I'd signed up with Angie's List before hiring this company. STAY AWAY!

    Paul, the owner, seemed great when he first came out to give us an estimate. As soon as he took a down payment on the project, however, it was a HORRIBLE experience. Weeks and weeks after taking our money and having signed a contract, I FINALLY heard back from him but only after THREATENING LEGAL ACTION!  The workers finally showed up to install the fence but didn't have all the pieces they should have.

    When Paul showed up to check their work, he was a COMPLETE A** to me and wouldn't even shake my hand (unbelievable RUDE). He LIES about everything and then acts like the customer is the problem. We're fairly reasonable, but if a contractor tells me his crew will be there on Wednesday, showing up TWO WEEKS LATER WITHOUT ANY CONTACT is just ridiculous!

    So far, they have yet to install the front fence we ordered. It's taken FOUR MONTHS to get this far. Our fencing jobs were simple and the products were NOT CUSTOM.  There's NO EXCUSE for such service (or lack thereof).

    The rear fence looks good and seems to have been installed correctly (though I watched EVERY step to ensure they were using the correct materials) but only time will tell if the work holds up. I'm hoping our long-term experience is different from the previous poster and that we won't have to have the work redone, but only time will tell.

    In the meantime, DO NOT WORK WITH THIS COMPANY! Paul's prices are very competitive but it's not worth the headache!!!

    *********************************************
    Update 8/4/11

    Well, we're three months into the install of our front fence and have yet to RECEIVE a front fence. After I called and threatened legal action, Paul FINALLY called me back and our back fence was installed 2 days later. And then, as is typical with this company, no contact and no work for 2 months.

    I finally got tired of waiting and called Paul Monday-before-last about the front fence. He claimed he was "just going to call [me]." (Sure you were, dude.) He then said they would be there "this Thursday" to install the fence. That was two weeks ago. Still NO FENCE!

    Paul then called me yesterday (I was shocked!) and asked us to put up a marker as to where we want the front fence. They are supposed to arrive today to put up the 25' fence in the front yard, but no shows as of yet.

    They did finally show up the next day to install the front fence but installed the WRONG TYPE of fence! When I got ahold of Paul to discuss it, he tried to convince me that the spindle-style fence his guys put in was actually considered "semi-private" (what we had ordered).  Of course, they also had an extra length of fence and a corner piece that did NOT match our order. So, a week later, Paul finally sent his workers back over to install the correct fence. However, no calls in between and no explanation or apology. I still had to have them come back TWICE to ensure the fence was plumb and level.

    Seriously, if you don't mind being lied to and it taking MONTHS to install a simple 40' or 25' fence, go ahead and work with American Fence. If you don't mind extending your hand to shake the hand of your contractor and having him TURN AWAY, work with American Fence. BUT, if you want work done on time, as promised and to deal with a decent, polite human being, PICK ANOTHER FENCE COMPANY!!!

    *********************************************
    Update 10/12/11

    Came home to find that American Fence had come by at some time and attached metal "stickers" to our fences with their name and contact information on them! They did NOT ask for permission and appeared to have come by when we were not at home.

    I emailed the owner and told him this was unacceptable.  He sold us the product but that does NOT mean he can treat our property as if it was his own. The response? Two sentences:"It is a standard practice to add signs to the fences we install.  Sorry though for the inconvenience."

    Sneaky behavior and lack of remorse. Again, PICK ANOTHER COMPANY TO WORK WITH!!!
    - Cherisa Z.
  • F
    We had Richard out to give us an estimate and go over the project that we had in mind for them. He was very friendly and agreed upon everything we told him that we would like to have done. We were very clear that the work had to be completed by the 14th because we were leaving to our summer home. We agreed for them to do the work and paid a $2,100 down payment. We kept waiting and waiting for them to come out and do the work. We called in to see why they have not been up and had to wait for the owner to call back, he told me that they would be out the 11th and work all through the weekend to make sure it would be done by the 14th so that we could leave. They never showed up! Sunday the installer called and said they would not be out because it looked like it was going to rain. Finally they came on the 14th to start the work and we had to delay our planned trip. When they did show up on the 14th they backed their truck down the driveway and hit our house! The posts for vinyl fence were not installed satisfactorily. Also when they were installing the pen, I had told them that it has to be completely closed because I do not want any spacing where any animals could get in and once they started the job there are some gaping spaces that they told me they can not fill in. We called the owner and left message for him to call back. When he called back we scheduled a meeting for him to come out 21st at 9 A.M. He was late for the meeting and told me the work could not be done and called me liar when I brought up that during the estimate he said he could do the work. He said and quot;I'm out of here,and quot; and stormed off up the driveway and I caught up with him and fired him.
    UPDATE 2/13/2013: Use these people at your own risk. They were absolutely horrible.
    - Lydia C.
  • A
    Everything was extremely well done, from the first contact and estimate to the finished product. The fence is beautiful and exactly what we expected. Several challenging spots were handled beautifully. The only problem was that they were not able to come on the exact day we planned. They had to reschedule us twice and ended up coming on an inconvenient day. This was probably due to the extremely wet spring we were having. Overall we are very pleased with Canton Fence.
    - PETER D.
  • A
    Did a great job all the way around; Went the extra mile on the fencing: when he ran into ledge, he rented a jackhammer, to deal with the obstruction. We are very pleased,
    - Michael M.
  • D
    Accurately reflect the city's they serve, they listed Randolph.
    - owen m.
  • C
    Had some issues and my wife called for him to reurn,  he never did.........
    - ARTHUR G.
  • A
    They were excellent at the job. They were very consciences once they started the job. I asked them to come back and fix something so they came back right away.
    - Kathryn K.
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Fence Companies in Randolph

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