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Chimney & Fireplace reviews in Randolph

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  • I bought a really nice regency gas fireplace from South Shore Fireplace and couldn't have been happier with the way they treated me and completed the installation. They were the most attentive and considerate companies I approached which is why I went with them. We couldn't get the time of day from other fireplace stores. These guys were right on the ball from the start. Spent a lot of time going over the different stoves and options that go with them all. The installation was scheduled and went very well. Installers were very thorough and clean. This was a complete installation, needed the chimney as well as the stove. Everything was done perfectly and I couldn't be happier. Recently, the stove I picked had a recall and I was informed and updated by Scott as soon as he had news. This actually went on for a couple of months but Scott would contact me every couple of weeks and let me know what was going on. When the replacement part came in, they scheduled the work IMMEDIATELY and I met Jon, one of the senior techs and installers. Jon was on time, meticulous and thorough. Very clean and organized as you would expect a master craftsman to be. The repair went very well and made my stove run better than ever before. When your happy with a job someone does for you, you hardly ever write a review but something turns sour, people can't write one quick enough. When I need something done, I go online and read all the awful reviews of probably great companies so I do not hire them. This review is for all of you that are like me and come here to get the low down on a business. Do not hesitate to go with South Shore Fireplace. It is very hard to find craftsman who really care about what they do and also so nice to deal with. South Shore Fireplace will be my go to guys for the rest of my life. Love you guys - job well done and sincere thank you for your continued support throughout the years.
    - Nina M C.
  • Dominic explained everything involved with the project and gave me a detailed estimate of the cost and time-line. Dominic and his crew installed a stainless steel liner to the wood stove, installed a new damper for the fireplace, cleaned the wood-stove and fire box, cleaned and resurfaced the chimney crown and installed a new stainless steel chimney cap. The project was completed on time and the new liner has a lifetime guarantee. Our wood-stove and fireplace are working better than ever. I am very pleased with the result.
    - Ronni W.
  • 20 minutes of work should not cost $440... ($340 after my $100 for $50) it was decieving that they didn't give what the price is up front. I should have bought the $89 service deal ($169 value) from the other company.
    - Kelly B.
  • Justin, Mark and crew were phenomenal. They came in and completed the work in a timely fashion. They were very professional and courteous. They did a HECK of a job. They even went above and beyond extending the walkway by about a foot. They take extreme pride in there work, and although we had a few good stormy days, they managed to stay in touch and get the job done in a timely manner. I can't wait to rebuild my retaining wall, I know they will tackle that and get it done perfectly. I would HIGHLY recommend these guys to anyone.
    - Omar C.
  • Better than I imagined. Great service for a low price. I expected to have to wait around like normal for service people, but the guy was timely and didn't leave a mess. Definitely calling back for my next cleaning!
    - Joe C.
  • this was a very nice company to work with. I purchased a deal through Angie's List and they were very responsive. The first date was postponed due to weather, and was rescheduled, but they ended up coming earlier and the job was finished in a few hours.

    - linda p.
  • We were able to get an appointment right away, just several days after we bought the Big Deal. They were supposed to come between 8 and 8:30 AM - Dan called about 7:55 to say they were running a little late and would be at our house around 8:30 or 9, which was fine with us and we appreciated that they were giving us notice ahead of time. (Sometimes you don't get the call until well after the appointed time and end up spending way too much time just sitting around and waiting.) Anyway, they showed up at about 8:35 - perfect! They did a thorough job of inspecting the chimney and of sweeping it, so we're good to go. They were also able to answer all our questions and make suggestions about how to improve performance. Dan and his assistant were friendly, professional, knowledgeable, and took the time to do the job right. I know they had other jobs to go to today, but they took the time to talk to us and discuss our situation, and made sure we were totally satisfied before they left. I would definitely recommend this company, and will certainly call them again when we need any of the services and/or products they provide.


    - Linda F.
  • It was a big deal. It went good. They clean up was phenomenon. The home inspector who had looked at the chimney previously was a little bit unprofessional and was talking about the other workmen but other than that it was all good.
    - SUSANNA B.
  • We had originally scheduled it in November, they had first cancelled due to a carbon monoxide issue and they couldn't come. The second time there was an ice storm. The third time they had made an appointment when no one was available in my area so that was a mistake. I had then scheduled for another time and the technicians wife went into labor and we rescheduled for today, however no one bothered to show up and no one called.
    - Linda F.
  • Mike emailed us right away and set up a time to come look at the roof. He gave us the estimate of the cost and the work that needed to be done.
    Remove existing roofs and debris from property into dumpster, which they provided.
    Replace any rotted boards.
    Install GAF weather watch ice and water shield.
    Install GAF shinglemate moisture barrier.
    Install drip edge.
    Install GAF new shingles.
    Install ridge vent and ridge caps. Install new pipe flanges.
    install new lead flashing on chimney and cricket on chimney.
    Clean up the driveway and lawn and perform magnetic sweep for nails.
     I had approx. 6 other estimates and Mikes was the most reasonable and we liked that he even guaranteed his workmanship for 10 years.
    They came on the 18th put the tarps up and started ripping all the old roofing off. They started at approx. 7:15 am by 4:30/5:00 they were completely done. My yard was cleaned up. Even looked better then before they started.
    We are very happy with our new roof.
    - Margaret W.
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Chimney And Fireplace Contractors in Randolph

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