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J M CARTER ORNAMENTAL IRON WORKS

Angie's List since July 2005

C Rated | 6 Reviews

Description

ADDITIONAL PHONE NUMBER: (617)436-5353. ADDITIONAL EMAIL: INFO@IRONBYCARTER.COM. ...

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NORFOLK IRON WORKS INC

High Quality, Custom Designed and Fabricated Railings and Metal Products Since 1984

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Verified Reviews

A few reviews for this pro…

F

RATED

07/06/2009

Our experience with J M Carter Ornamental Iron Works was a disaster. We gave an initial deposit in August 2008 for the work described and were given a three to four week time frame for installation. The work was not completed even by December 2008, and during that time John didn't show up for several appointments, he failed to return phone calls, and there were repeated delays and excuses about co...

DESCRIPTION OF WORK
We contracted J M Carter Ornamental Iron Works to install wrought iron security grilles on our condominium windows as well as to custom fabricate two wrought iron security doors with screens.

CATEGORY wrought iron

F

RATED

12/01/2008

Our experience with J M Carter Ornamental Iron Works has been a disaster. We initially contacted John Carter in August 2008 after a disappointing experience with another wrought iron firm. Our first consultation with John was the only time that he was prompt and professional. We gave an initial deposit at that meeting for the work described and were given a three to four week time frame for instal...

DESCRIPTION OF WORK
We contracted J M Carter Ornamental Iron Works to install wrought iron security grilles on our condominium windows as well as to custom fabricate two wrought iron security doors with screens.

CATEGORY wrought iron

SERVICE PROVIDER RESPONSE

After meeting with the member, he was asked who started the previous job. It was relevant to me to be able to obtain permitting for his project. His reply was he was not sure. WE ordered all materials at 1/2 + 1/2 solid square, with a spear that fits 1/2 as well as punched iron @ 1/2. In the interim, the member added a bar grating enclosure which had to be reviewed with the city of Boston in regar...
A

RATED

10/14/2008

John was able to schedule an inspection appointment promptly (within the week I called to schedule). John was on-time for the appointment and by the time he rang my doorbell, he had already finished the inspection. I was relieved that my fire escape passed inspection. I had worried that a less trustworthy inspector would quickly find something "wrong" and offer their additional "services" to fix i...

DESCRIPTION OF WORK
John inspected my third floor fire escape. I had been notified by the city of Boston (through a violation notice I found on my door) that my fire escape hadn't been inspected within the past 5 years (apparently a requirement in Boston). Though my fire escape looked fine to me, I was required to have it inspected and repairs made (should the inspection find they were needed) within 30 days of receiving the violation.

CATEGORY wrought iron

D

RATED

08/01/2008

I called and told him that I had a broken step on my fire escape that needed repair. He was very prompt to set up an appointment. He was over 1 hour or more delayed on the appointed day and time "because of traffic." He asked if I wanted a certification for the town or insurance company. I assumed that if I was doing the work that a certification made sense. He immediately wrote me up a proposal t...

DESCRIPTION OF WORK
Carter inspected the fire escape repair job and gave a written proposal for services.

CATEGORY metal restoration

A

RATED

06/14/2008

It went well. High quality work at a great price. The schedule was a little bit of a challenge, b/c of curve-balls that were sent Johnny's way (illness among his fabricator, his child's illness, poor weather, etc.). John is a very nice, diligent guy. Phone calls always returned in about an hour. I don't need to tell you how rare that is among contractors.

DESCRIPTION OF WORK
Johnny built, painted, and installed several sections of railing for my roof-deck in the South End of Boston.

CATEGORY metal restoration

Services Offered

WROUGHT IRON (AND CAST, STAINLESS, AND ALUMINUM) GATES, RAILINGS, REPAIR WORK, FINE DESIGN & FABRICATION, WINDOW GRILLES, STEEL SECURITY STORM DOORS, WELDING. FIRE ESCAPE INSPECTION SERVICES. FIRE ESCAPE INSTALLATION, REPAIR, RESTOATION, & RECERTIFICATION.

Services Not Offered

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General Information
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Warranties
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