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Hazard Remediation reviews in Peabody

  • F
    My insurance company's adjuster had recommended Pro-Dry Restoration. When Pro-Dry Restoration removed the damaged walls, an oversight caused the dehumidifier's hose to flood a section of the hardwood floor; lots of water leaked into the basement. The crew chief cleaned up the mess within two hours after I reported the problem. The water removal service is good. The crew was made up of Pro-Dry Restoration employees. They were punctual, efficient, and courteous. After the project manager assured me that only full-time employees would be working on my project, I hired them to restore the walls and paint the rooms. I complained after each phase of my project that subcontractors had been used and their work was not very good. Each time, the project manager told me that the full-time crews had been busy with another project. That's why subcontractors had been hired. At best, the quality of the work was below average. The 3-man crew ordered me to clean up after them and demanded money after they installed the wall boards. Very large holes had been cut into the new walls for no reason so the walls had to be replaced. The painters' and carpenter's work was terrible. Pro-Dry had to repaint many of the walls. There were holes in my kitchen floor after they moved the refrigerator. It took months and a few attempts to repair the floor. I had overpaid for the work so I received a check. Two branches of the company's bank wouldn't cash the check. The first bank told me it was a fraudulent check. The second bank told me they couldn't cash the check. They couldn't tell me why due to privacy laws. Pro-Dry Restoration replaced the check with a certified bank check three days later. I was unable to immediately cash it because it was dated two days later.
    - Carolyn L.
  • A

    I am a first time home buyer in the process of buying a home. This is obviously a very stressful time. I set up a home inspection with Hawkeye Home Inspection. They had availability on the date and time I needed. The inspector Patrick Menton was at the property before we even got there, and we were 15 minutes early. He was professional, and personable. He was very thorough with the inspection, and also had great knowledge of up to date house codes. He made us feel extremely comfortable in a stressful time. He even brought a small cooler of waters and candies for us during the inspection. Overall we had a great home inspection through Hawkeye. I plan on definitely using them for any future business. I would absolutely recommend them to friends and family.

    Sincerely, a satisfied customer,

    Eric J Charette

    - Eric C.
  • B
    The work was good. Job was done quickly and following all required protocol. Some minor damage was left behind after they left that we'll have to fix, such as trim and drywall repair. The removal went fine, but it took quite some time to schedule the date. I had to call and email a few times to check in on when they could come by. We felt like it took a long time to get them to schedule our date.
    - Jennifer C.
  • A
    We are selling the house and mold was found in the basement and an upstairs closet.  Puroclean examined the entire house including the attic.  They found mold in a basement crawl space and two basements closets and a master bedroom closet.  They removed the mold in all four places.  They cut out the wall board.   We were very happy because they did not break barnboard paneling in the basement while removing wall board on the other side.  They were very particular and careful.
    The price was terrific.  The real estate agent told us that it was a very good price.  And they were terrific and cleaned up after.
    - Janice M.
  • A
    Radon Systems LLC was great we called because a home we are selling came back above the EPA recommended guidelines for safe radon levels in the home.  We were unaware of a radon issue until the test but we searched Angies List and found Radon Systems LLC.  We called and the person answering the phone wask knowledgable and asked many questions about the home and the basement.  He was able to give an accurate price quote over the phone.  They were several hundred dollars lower than their competitors so we decided to give them the job. 
    They arrived slightly late but that was due to heavy traffic on that date of the job.  They were professional and installed a very clean system.  We had another radon test which was included as part of their fee and that came back well below the EPA guidelines.  So their system most certainly is effective.  They included all warranty information which they allow to be transferred to a new owner.  We were very pleased with their service and would highly recommend.
    - CRAIG B.
  • A
    They were extremely easy to work with, coming out promptly to evaluate the work.  Office staff even helped by recommending a qualified individual to do testing to determine whether or not there were any other materials in the property which could be an issue due to the age of the house.  On the day of the job they arrived exactly on time, performed all of the work quickly and cleanly, and followed up with the proper disposal documentation as promised.  I have rated the price as "good" since I don't have a great point of reference for this type of service in general, but it was in line with the pricing from previous reviews.  I am sure every job is different based on the exact conditions but to have the material properly removed and disposed of was well worth it.  I definitely consider their service an "A" overall.
    - Christopher V.
  • A
    I used them for both mold removal and a complete new bathroom. I had seen multiple reviews on Angie's List about their quality work on mold removal and they were as thorough and professional as I had read. When there was a delay that was unavoidable (waiting for a permit to remove old asbestos tiles), and a couple issues arose during the wait they were immediately responsive and often the owner himself would call to make sure I was satisfied with their solutions.
    I find this company, and the owner Brian in particular, as very customer oriented throughout the project. I would often hear both the subcontractors and the Restoration Pro contractors voice the same sentiment, that they would do the work on my house as if it was their own house. While the project was delayed for the final completion, the quality of the work they did on every aspect of my bathroom was well worth the extra time they took to get things right. They were highly responsive, provided many helpful suggestions and were also flexible when I made changes (a few times) to the plan. They seemed as interested in my happiness with the final result as I was.
    In addition, as a further example of how much they care about their customer's satisfaction with their work, they had to remove the lower part of a bathroom wall, which meant a small portion of the adjacent room, a bedroom, would also be affected. As an unexpected courtesy and a display of generosity, the owner Brian one day showed up with a painter and told me they were going to paint my entire bedroom, not just the small wall area that needed to be replaced and they were assuming all the costs! They also handled an issue with one subcontractor whose work was done very well but their charges were higher than estimated and RestorePro honored their estimate. I am completely satisfied with all their work, thrilled with my new bathroom and have a lot of respect for the quality and professionalism of RestorePro. They do high quality work and truly care about the satisfaction of their customer at reasonable rates. You can?t ask for more than that!
    - Bob H.
  • A
    I found out that I had mold in my attic as a result of a home inspection. I received several quotes an decided to go with Affordable Mold Removal because they came in with the best price and said that they could do it the following week. I was extremely pleased with their work. They were efficient and very professional.  The attic looked great when they finished. Later in the week the inspector returned and gave it the stamp of approval.  I came very close to selecting another vendor whose price was substantially  higher. I'm thrilled that I made a great decision in going with this company
    - Donald A.
  • A
    The whole experience was awesome. I had some issues with another provider providing me a prompt quote after assessing the situation so I called Eagle. They sent someone out the NEXT DAY who took a look at the situation and gave us a quote on the spot! Their quote came in less than others we had come by for the same job and their professionalism sold us on them so we called to schedule the job. 
    The installed came by yesterday and installed the system. He arrived a little early, but that was fine with me. He took only a few hours to install the system completely. At the end, he explained how it all worked and what to watch out for and that was it. Overall it was a great experience. I'm looking forward to seeing what the test results are once we run them to see the change.
    I highly recommend Eagle Environmental!
    - Brian D.
  • C
    The guy who came to do the quote was great. Spent plenty of time looking around and explaining everything clearly. The problem though was how long it took to get a quote back from them! I had to email them three times and call twice before I finally got the quote back and when I did get it back, it was higher than I expected and higher than other providers. Given the experience of having to chase them down just to get a quote, I ended up going with someone else. It's shame cause these guys seemed great at first.
    - Brian D.
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Remediation Services in Peabody

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