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Cell Phone Service reviews in Peabody

Real People ~ Real Reviews ~ Real Results

  • I had Verizon Wireless for years. I would never recommend them. I just moved from them and I won't ever use them again. They stopped sending me bills since January and all they have done since January is harass me over the phone, wanting my bank account numbers or a credit card number that they can instantly charge things to, but I told them they had to send me a bill. They said they have sent me bills, but they haven't. I told them I would pay them if I can see something written, but they have refused to do that.
    - Thomas L.
  • I don’t have a contract with them. They bill me on a monthly basis for all the services. Most of the communication service providers use marketing tactics to keep the customers from discontinuing with the service. I stay with Verizon because they own and know the wires. They know the system. I wouldn’t go to a cable provider for telephone, as I happen to be in the cable TV business. I think that Verizon has the greatest footprint nationwide, for self-service. My system is minimally ever down. However, I have a large issue with the data services and they are being very difficult on addressing the issue. I’ve also had a problem with the billing and they’ve been very difficult about providing the resolution. If you wade through enough menus, you can get through to somebody from Verizon. If it is for the home phone service, I get a local representative from my area. If it is cell phone service, then it is questionable where the representative is from. If it is cellular data service, then there is even a smaller pool of people addressing the issues. If it is internet service, I can usually get to a smart representative. Being in the industry and understanding the technology means that I can wade through a lot of nonsense that it is thrown at me. So, when they fail to address my issues properly, I ask them to connect me to somebody who knows what he is talking about, before I call their manager. I don’t allow them to lie to me and put their company in a bad situation. I understand and I try to ask the right questions and do not allow them to put their foot in their mouths.
    - David & Ruth T.
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    - Paul C.
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    - Shannon M.
  • I would not recommend them.
    - FRANK D.
  • It is very good service and I pay as I go.
    - FRANK D.
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Cell Phone Companies in Peabody

Companies below are listed in alphabetical order.

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  • NEXTEL

    210 ANDOVER ST
    Peabody, MA