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Plumber reviews in Norwood

  • A
    Provost Plumbing
    Great experience with Provost. Admittedly, I do not know a lot about plumbing, so it would be hard to comment on the technical aspects of the job. However, the parts I do know about, and most homeowners are in the same boat, were all phenomenal. Those parts are communication, timeliness and the finished result. I actually found Provost due to my initial plumber not returning or initiating any communication. I grew frustrated and called Provost due to a great recommendation (of their work). They immediately called me back and from there were in constant contact during the whole process. Because I had several contractors working on parts of the job the scheduling was tricky. Provost was able to work with them and move forward as they did. Finally, everything works great! Overall, it was a very professional, friendly and positive experience.
    - Sean H.
  • A
    Calyx Homes Ltd
    We were very pleased with the results from Calyx. They were professional and did good work across the board. The project proceeded as quickly as the town inspectors would allow (widening the entrance to the kitchen required structural work). Calyx stuck to the budget and there were no surprises along the way. I would hire them again for future work.
    - Rostam M.
  • A
    Vaughan Plumbing and Heating
    Shawn and Wally were very professional , neat and kind. Well done job. They left my house cleaner than when they arrived! They wiped everything and explained how my new kitchen faucet works! i love guys like them! Anyone who hires them won't be disappointed. In this age of reviews where homeowners greatly relies on technology to find good professional pro providers, it is my pleasure to share my experience!
    - Mila G.
  • A
    Done right plumbing and heating
    Jason was very prompt and timely. I called him last minute and he was able to come right out and give me an estimate. He did the work when promised for the price he quoted me. He was very professional as well.
    - Mariella C.
  • A
    MJ Eisenhauer Plumbing Inc
    left message with secretary he called back gave an estimate to come out that same day. let me know he had 2 customers ahead of me but would get right to looking for a water heater if we were ok with quote. ( was nice enough to tell us we could save some money by getting our own and having it at the house and scheduling appt.) let him know that water heater could let go at anytime so he said he would be there. Called when he was done with other customers and on his way. Not only did he install and take away the old one, but cleaned up the water and the mud in the basement to. very neat organized and never made a mess. Pulled permit for us to and replaced the old piping. Also, very honest, the water heater he found had a 9 year warranty instead of a 6 year and cost less than the one he quoted ; so he came in $200 under his original quote.
    - KIM A.
  • A
    Joe Walsh Plumbing & Heating
    The most importantly, it is already fixed. It needed some cleaning. For the price of simple service call the furnace was repaired but I also got information about the condition of this 14 years old furnace.
    - Maria H.
  • D
    Ultimate Choice Restoration
    Something probably has happened to this company. Our recommendation ��� AVOID DOING BUSINESS with this company!! And, if you do, DO NOT PAY any money until the work is completed and verified to your satisfaction! We live in Massachusetts and have currently paid in excess of $2500 for materials and installation work that has not been completed������shame on us for being so trusting. Folks, research and evaluate this company on your own. If you decide to do business with this company, protect yourself. There are several workers on the staff that do quality work that we found to be wonderful individuals who need jobs. You would want Sammie, Geronimo, Sergio and his son to work on your project. JUST DO NOT PAY FOR ANYTHING UP FRONT! Problem is you do not want to do business with Mr. Steve Feris, Principal in the company. And, as good as he has been, we can no longer rely on the Project Manager, Brendan T. As a result, we have decided to terminate the business relationship because we no longer have confidence in company���s ability to complete our project. And, we do not respect the management team. We have been asking for copies of the actual material orders [considered special order items] for weeks. On September 23rd via text and email we again asked for (a) copies of the special orders; and, (b) confirmation that installation could be completed by 10.25.17. Since then all communication from the management team to us has stopped. We have airline tickets to fly to Henderson on 10.22.17. We wanted copies of the special orders to make sure everything ordered was to our specs so there would be no surprises when we arrived. Gut tells us Ultimate Choice Restoration���s business is declining. They probably can not produce copies of the special order item orders because they were probably not ordered. The ordered items include Kohler Choreography walk-in shower panels and shower pan; new shower fixtures; glass for the walk-in shower and a new patio door. We were told the walk-in shower panels were ordered and would be in on 10.14.17; and, the patio door was ordered. We do not believe any of this now. If that the materials had been ordered, it would be a reasonable expectation that copies of the orders would be readily available and there would be no problem sending them to us. Would you agree? Things were fine up until September 6th, 2017 when we flew home to Massachusetts. Communications were OK with Brendan T.; and, work was getting done but we constantly had to ask about the project. Project planning was definitely not perfect. Since then all communications with Brendan T. went dark as did communications with Steve Feris, Principal of the company. We firmly believe the special order items needed to complete our project were not ordered and they used our money for payroll or some other expenses. Mr. Feris will make an excuse the Brendan T. had a health issue. True but why have we not heard from him since he was confirmed to be back at work on 9.25.17. From a Better Business Bureau posting to a customer complaint the company response was ���Any issue that the ************'s had could have been resolved with communication���. Well folks, there is NO COMMUNICATION! We have been emailing, texting, calling and leaving voice messages every day since September 22nd with absolutely no response to our requests or confirmation that the installation can start on 10.23.17 and be completed by 10.25.17. As previously, mentioned, we are looking for another company to complete the project. I was able to reach Mr. Feris via phone presumably because I blocked my number using *67 about 8:30 PM, his time, on Thursday, 9.28.17. When I start talking he tells me ���he���s had a tough week���. When I mention we have over paid he says ���this is not a tit for tat situation��� and then he tells me he has had thousands of dollars out of pocket before receiving what he has ordered. Not exactly what I was interested in hearing as a customer who is not getting answers. Then he tells me he will look at my file on Friday, 9.29.17 and call me. Well folks, we are still waiting for the call. He was ���yessing me��� to get me off the phone. Mr. Feris is certainly not providing us with a great customer experience. This is the customer service experience you can have if you do business with Mr. Feris and Ultimate Choice Restoration. Well���.that���s all folks. BUYER BEWARE���and good luck if you decide to do business with this company.
    - Art V.
  • C
    JC Jacobs Plumbing Company Inc
    The work was done as quoted and was done well. Several quotes were received and Jacobs price was the best for identical work..However scheduling was difficult as the company was slow to respond to calls and did not show up when scheduled on a couple of occasions. Completion of the job was delayed due to slow response time. It was completed only after I made an angry threatening call. Once completed I was satisfied with the quality of the work.
    - Bob G.
  • A
    Vaughan Plumbing & Heating LLC
    Before calling Vaughn, I had an appointment with another plumbing company. They double-booked, and they didn't even have the courtesy to tell me. I needed the install to happen that day. I found Vaughn on Angie's List, and I called them due to their high marks and promptness. My dishwasher was installed that day. Derek was on time, friendly, and professional. It took 2 hours which was expected. When he was done, the area around the dishwasher was clean, the new appliance had been tested, and my old appliance was gone. In addition to the excellent service, I was charged a lower price than the company that stiffed me. I will definitely call them for future plumbing projects.
    - Gary D.
  • A
    Bill Germaine at B&B Affordable Renovations has an excellent team of highly skilled workers. They have just finished renovating two of our bathrooms (a guest bath and a powder room) and done an amazing job. This required completely gutting each room. Bill was always easily accessible, giving progress updates during each phase of the project and frequently inquiring about the quality of the workmanship, his staff and if I was fully satisfied. He is open to suggestions and eager to accommodate any last minute modifications. Bill is proud of his work, the reputation of his company and his staff Vinny and Colin, Dave and Leo, Francisco, John, Mike and his crew have done a superb job thus far. They are punctual, professional and considerate, always making sure to clean up after them. I am very pleased with his work and would highly recommend B&B Affordable Renovations for any job big or small. Next, they begin work on renovating our master bathroom.
    - LINDA S.
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Plumbers in Norwood

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