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Septic Tank Cleaning reviews in Norton

Real People ~ Real Reviews ~ Real Results

  • Wind River claimed they pumped my elderly parent's septic system.  Unbeknownst to WR, we had hired a different septic company to install an entirely new septic system shortly after WR claimed to have pumped the original septic tank.  The installer we did hire stated in writing:

    The first thing I did was excavate around the existing tank to get ready for it?s removal.  At that time I noticed that the tank seams leaked so stopped excavation until my pump company arrived.  The pump company pumped the tank as dry as he could but ?a lot of sludge? was built up and could not get it all out unless he back flowed.  I explained it was going to be removed and was not necessary. 

    I have been in business for over 20 years and holds 16 licenses for septic installs or repairs.  It is in my opinion that this tank has not been pumped or cleaned recently.

    - Jan L.
  • The whole job from start to finish went quickly and smoothly. They explained what needed to be done and how it would be done. They showed up when they said they would and they were very professional. They have my highest recommendation.
    - Kathie F.
  • Friday afternoon we returned home from work to find water in our basement and backing up into our washing machine.  Even though it was after hours (6:45pm), Alec returned our call within 15 minutes and was at our home within 20 minutes of that phone call.  This was our first interaction with Dumont pumping, and we were impressed with Alec's quick response and his knowledge of our system. Alec was extremely friendly and took the time to answer all our questions in the pouring rain - we never felt rushed even though we were probably (definitely) interfering with the start of his weekend.  
    He explained that we had a block in our main line in addition to an almost full tank.  We've only been in this house for a year, but he informed us that our system was not breaking down the solids the way it was supposed to.  We purchased a bacteria treatment to add to our system, and they were able to quickly locate our main line to remove the block. 
    - Jaclyn S.
  • Provider had to dig out my larger cover to get a better view of the tank, he emptied out the 1500 gallons and also showed me the filter and thought me how to clean it. My filter was a bit clogged due to my long hair, and water level was over it. He was very nice and explaining the process and at trying to reduce water level without pumping out extra.
    He then had me flush paper down the toilet , to check and see it the plumbing was clear.
    He was very efficient.
    I had shopped around for pricing and even though a few services were cheaper them them by $20, they had done my title 5 and are very local, they are definitely worth it and i would recommend them to anyone.
    - Paulina B.
  • Went great.  They arrived right in the middle of the time window provided, very professional and friendly. My septic happened to be secured with multiple screws with a rare head and the gentleman figured out a way to remove them without causing any damage and laughed it off. During the pumping he answered all my questions and explained the process and how what he found in my tank/filter compared to others he had worked on. Will absolutely hire again for future pumps.
    - David B.
  • Sean was courteous, professional and took the time to educate me patiently on the questions I had regarding my septic tank/system.Great service and will definitely use them again.
    - Theresa G.
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    - Theresa G.
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    - Charles C.
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Septic Tank Services in Norton

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