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Siding reviews in Northborough

  • A
    David and his crew were very professional. David was very accommodating about meeting me for quoting the job. The quote was competitive. The timing that David gave me was very fast and I did not believe him, but he actually finished two days ahead of schedule. the work was terrific, the jog site was left very clean. I honestly can't say anything negative. they did a great job! I would hire him again.
    - Steve W.
  • A
    Better Way Home Improvement
    The experience with Better Way Home Improvement was real positive from start to finish. There were several aspects that impressed me: Quality - During our initial estimate meeting, Greg described what his team would do, and the real takeaway for me was quality. As an example, Greg took the time to demonstrate how he builds a new window frame, and his explanation and attention to detail really resonated with me. I felt very confident if I hired Better Way Home Improvement the job would be done right. I was not disappointed. Professionalism - From the moment I met Greg, I felt his level of professionalism was high. He demonstrated confidence and experience with the type of work we were seeking and answered all questions I had. Greg is the owner of the business and on every job site - being the owner as well as the leader of the crew when the work is actually done gave me a high level of comfort. The job site was also left spotless which I also appreciated. Communications - Greg communicates very well. He responds to phone calls and emails quickly and sets expectations around what's going to happen next and when. To me, communications and the "what's next" are huge factors in how I feel about any service experience - Greg excels here. Timeliness - Greg does what he says he'll do. From start (estimate) to finish (project complete), the amount of time was two weeks. Greg gave me a number of options based on his current schedule, and when I selected one, he delivered as promised. Also, we had a couple appointments (again, at the start and end of the project), and Greg was on-time in both cases. The experience with Better Way Home Improvement was truly outstanding. I highly recommend Greg and his team based on the terrific job they did on our home.
    - Mark W.
  • A
    Phalan Construction & The Handyman
    Bob is a great resource - he responded quickly to my inquiry about my projects.  Bob was able to jump in, give a very accurate estimate of the work to be done, and completed the work promptly and professionally.  What more can you ask for?
    - Janet G.
  • A
    Better Way Home Improvement
    Greg was very professional and responsive from the beginning.  Communication was great.  Project was finished on time and I was extremely happy with the quality of workmanship & product.
    - Kim H.
  • A
    Coastal Windows & Exteriors
    I am absolutely delighted with the outstanding product,
    service and workmanship provided by Coastal Windows. I experienced excellent
    service and professionalism from beginning to end.

    As an owner of an older home, I sought a solution to better
    insulate my home during the long New England winter months and capitalize on the
    superior energy-efficient products Coastal Windows had to offer.

    Tommy Ingram, the sales representative at Coastal Windows,
    made several trips to my home and spent a considerable amount of time and
    effort to ensure I got what I wanted.  I
    consider myself very particular and quality conscious but I was ultimately happy
    with his thoughtful presentation of materials and pleasant unpressured approach.
    The replacement windows, siding and exterior front doors that I purchased exceeded
    my expectations.

    The installation crew deserves high recommendations. They
    were extremely efficient, tidy and particularly careful not to be disruptive. Upon
    removal of the old siding they immediately informed me of any concerns.

    Doug Haviland was terrific in managing the installation
    of the project. He worked hands-on (even in the rain) to ensure details were
    handled and completed properly. He was very attentive, addressed minor concerns,
    went over and above what was expected of him and was readily available when

    Josh Medugno was instrumental in overseeing that
    everything went smoothly. He was very meticulous and skilled at handling the finer
    details of the project and extremely patient in answering my many questions.

    Bill, Casey and Rita worked conscientiously and
    diligently. They were very friendly and polite and paid particular attention in
    keeping the gate closed so my dogs wouldn?t get out.

    Dave Gregorek, a seasoned installation and
    product consultant, was very knowledgeable and gracious in explaining things I
    asked him about. He went out of his way to clean my awning after reattaching it
    to the house and also cleaned the front of my garage door.

    I was very impressed with the thoroughness and
    professionalism of the entire crew.  They
    were one of the best installation crews I?ve had working at my house!

    A huge THANK YOU to the entire Coastal Windows team!

    And, a special thanks to Dave and Stephanie Vanderbilt
    (owners of Coastal Windows) who worked behind the scene to make this an
    exceptionally pleasant experience for me.

    My house looks great and I?ve already received many
    compliments. I look forward to being a bit warmer throughout the coming
    - Karen W.
  • A
    SOS Home Services Inc
    WOW! What an am amazing experience. Very impressed and more importantly my wife is very happy.  Their customer service is very polite and always called me right back. The day the work started the PM contacted me to make sure I had his info and if I had any questions. Sander contacted me as well to make sure I was happy and everything was going smoothly. I do like that they left me extra siding and shingles for the future in case anything happens down the road. We had siding, roof and gutters installed. The roofers showed up on time and worked from 8am until the job was done. They were very professional and continuously cleaned up after themselves. Everything turned out great! Thinking back I didn't see an air compressor, they put in each shingle with a hammer and nails.

    The siding team were on time and worked from 8am to about 7:30 PM. It took them about 2 full days to finish and man do these guys take pride in their work. Every detail was spot on. They double and triple checked every row of siding to make sure it was level.  They had one worker just cleaning up around the house, taking scraps and debris to the dumpster all day.  They left my house spot on.  Overall, I could not be any happier, not only do they have great pricing, but the work is just amazing. From beginning to end these guys are incredible.
    - Jim K.
  • A
    Better Way Home Improvement
    Prior to hiring Better Way to work on my house, I had three siding companies come out and give me a quote for the work to be done. This work included replacing all of the siding, installing 10 replacement windows along with a bay window, and replacing my gutters. While Greg's bid was substantially lower than that of the other companies I contacted, it included lots of details he deemed important to make the job complete including replacing corner boards and properly installing flashing along the deck off the back of my house. Normally I would not jump at the lowest bid, but his professional demeanor and the time he took to explain the work he would be doing convinced me that his company was the best choice for the job.
    During the course of the project, Greg was onsite everyday and worked over the weekend to make sure things were done on time. His helper was extremely knowledgeable and professional as well, and took the time to explain different aspects of what they were doing whenever I had questions.  We discovered large sections of rotten plywood underneath one side of the house, along with some damage from carpenter ants, and Greg gave me what I thought was a more than fair price to replace this wood and make sure things would be in good shape before the siding went up. I got the impression that Greg took pride in the quality of his work, and it was important to him that I was satisfied and happy. The bay window, the siding, and the windows look great and I am extremely happy with every aspect of the work done by Better Way.
    Without question I would choose these guys again to install siding, windows, or gutters, and would recommend others to do the same. 
    - Daniel C.
  • A
    Roofing & Siding by Northeast Home & Energy
    The overall process was easy and the follow up was great. The roofers were very thorough and I only found a few nails on the ground after the work was complete. The workers didn't leave anything behind and were quite tidy. I am very pleased with the overall experience and service. The President (Richard) of the company has followed up with me via email a few times to be sure I'm satisfied. It goes a long way when a contractor goes out of their way to be sure you're happy.
    - Tim M.
  • F
    Project was poorly managed.  Lock needed to be replaced.  Screen door would not close with front door.  They eventually fixed these things.
    However , the major problem was that the roof not only continued to leak but did so even more after we paid them thousands of dollars to fix a problem and Kelly's would not stand by their work.
    Dryer vents were replaced fine.  Painting and siding was fine.
    Very frustrated and would recommend you avoid hiring them.
    - Robert F.
  • A
    D R Roof
    I had asked Steve for a quote back in June 2011, he showed up on time and explained the whole process. He had a very professional demeanor and took the time to explain all the details to me. I am a single mother with very little knowledge of roofing. Steve also left me with a nicely bound booklet of all the details which I appreciated. It was very helpful to have that to refer to in the next few months. After doing my homework about roofs I got a few more quotes (which were 50% higher!) I decided to schedule a time with Steve in Sept. Steve said they had some push outs of jobs due to lots of rain recently and was able to the job on a Friday at 8am within a few days, which was perfect because I am selling my house and was having an open house on Sunday. On Friday his team showed up bright and early at 7:45 which I appreciated because usually when I hire people for jobs they show up late or not at all! The workers got right to it, not wasting any time. I couldn't believe how quickly they got set up, placing a tarp on the roof, removing old shingles, etc. I went to work but stopped back a few times throughout the day. The crew did put a sign out front and my street has lots of traffic, everyone was looking and interested in who was doing the job! A camera was filming the job, and shots were taken at each step. The men packed up everything very quickly, returned everything back to its place that they had moved and left for the day. There was one foreman who was in charged of the job, Manny and he was very helpful and friendly throughout the process as well. The only problem throughout the day was that I had to come home at lunch early because I didn't have any power outside my house, and they needed to access an outlet in the garage to use an electric saw. When I came home and reviewed the job, the quality of the roof looked exceptional! The men were extremely thorough and they have a huge magnet they use to find any extra hidden nails. Apparently the teams at DR Roof have a competition to see which one can have the least nails left behind! The next day, Steve came by in the morning to inspect the work, get any last few nails, and get my feedback. He picked up some remaining shingles that I didn't want that were left over from the job. The price was well within the range of quotes I was getting from competitors. I really enjoyed having DR Roof do the work and will recommend them to all my neighbors! They really went above and beyond my expectations, and in my experience, working with a company that does what they say is very rare these days. Their service really sets them apart from the competition!
    - Kathleen C.
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Siding Contractors in Northborough

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